In the last month we have purchased a dishwasher, gas range and microwave. Very impressed with our salesman, Chad. Getting ready to buy a refrigerator and look forward to working with him again. read more

our old washer after 18 years finally stopped working. We bought that washer from M&H appliance. Stop by the St. Cloud store and talk to Chad and Chad set me up with exactly what I wanted. A new version of our old washer speed queen cannot upbeat it. The process was simple set up delivery delivery and install went to fantastic and we are back in business. I would highly recommend M&H appliance! read more

Bought full set of appliances with them December 2020. Microwave started arching 2 weeks ago. Contacted them, told them the problem and were advised it was probably shot and wouldn't waste the 150.00 on a service fee. Okay so we bought a new microwave. Remembered that our appliances were under warranty because of the credit card we had originally used. This was a benefit of the card. Asked them if they could provide an invoice deeming it unrepairable so we could turn it in and get reimbursed. Flat out no. Ok well.....can we bring it in, have your service department plug it in and see the problem, pay whatever fee you require and write up an invoice. Again NO we don't do that. Absolutely no help for customers that had spent thousands there 3 years ago. Take your money elsewhere to a store that appreciates your business and works to retain their customers. read more

Needed dryer repaired which needed a costly party and I told them to order it, they did not part 2 - tried to return a house for my fritter hookup with a receipt, but was told two months was too long, if I have a receipt anywhere else, they would take it. *sigh * Never get too busy, I guess? Guy behind counter was attempting to be understanding, but was very combative Will try the part again tonight, but this company has disappointed me greatly read more

First off, I have been a huge supporter of M&H over the years. We are a 2nd generation user of their products and they have furnished two of our homes. They have always provided excellent products and service. I believe its under new ownership and the model has changed. We recently had a tech out to service our oven. He couldn't pinpoint the problem but said we could order a new and expensive part, if interested. My wife said we would discuss it and get back to him. All good. Two days later, they auto pulled a service fee out of our checking account, as our account was on file from previous purchases. We were not given a quote, bill or notification. I just got off the phone to question why or how they could do that? There response was alarming. Yes, we always take a service charge. He didn't get it. I'm fine with a service charge, I just want you to communicate that up front. No apology, just "would you like me to order the part"? All he would have had to do was say "my apologies, we should informed you about any charges". Not good. read more

It has been almost 2 yrs since I purchased my new stainless steel stove and top and a year for my side by side refrigerator. I love love love them. They were not expensive ones but met our needs and then some. M& H service was outstanding. Unable to get around very well I did my shopping online. I felt comfortable with my purchases after speaking with sale staff on the phone. Both fit perfectly and are of hood quality. The staff were kind and answered all my annoying questions and assured me I was making a good purchase. One if them even brought to my attention the cost of the top I chose ehich was way more than I wamted to spend. I was thsnkful for his assistance in finding me one in my price range and similar to the look I was going for. I will purchase from them in the future and I highly revommend them to all read more

M & H Appliance and Home Furnishings - Appliances Near Me - Saint Cloud, Minnesota

I can't say enough good things about M & H Appliance. We've purchased two microwaves and our dishwasher here. We've always been very impressed with their excellent, friendly, and helpful customer service. We've also been pleased with their pricing, and we've been very happy with their repair service. Our products have performed very well, but like anything, they need periodic service. The repairs by M & H have been straightforward with exceptional service. We won't go anywhere else when we have an appliance need. We've been that happy with M & H. They'll take the time to answer any questions you have and will be honest with you about the features of the appliance you're looking at. read more

Excellent customer service. Knowledgable, friendly sales staff, delivery people and installers. Competitive prices. High quality appliances. We have bought a fridge, dishwasher, microwave and built in oven. Highly recommended. read more

brought my washer today after a delivery snafu. Then went to wash and water is not hooked up. Called and said service could come next week!

Horrible service. GO ANYWHERE ELSE. They lie about returns and prices. I would not go back ever.

Would be a lower rating if they had one. M and H has the coldest, most arrogant, pass the buck sales and service people ive ever worked with. We had problems with a GE washer and dryer we purchased from them. (Both) they sent out service people to tinker around with the machines and were unable to fix the problem. No follow up what so ever! When I called back saying we still had the same problem they gave me the 800 number for GE because its not there fault it is GEs fault or our fault or the electrician that wired our houses fault. M and H sold us junk and they don't stand by the product they are reselling. Other appliance places in the area do. read more

Service rip off. $100.00 for nothing for a ridiculous estimate. I set an appointment for their service technician to take a look at my washer (which was not purchased at their store) because my water value was leaking. It took two days to get a technician to the house and then they quoted me $796.52 to fix it. I declined as it was a ridiculous overcharge and they still charged me $100.00 just for the technician to provide the estimate without even fixing anything. read more

I purchased a washer a while back. It had issues with wringing out the clothes. There was so much water in items you could wring out water by hand. I called store and they sent repair man. All he did when he came was berate me for using too much detergent. I use very little, about 2 tablespoons per load. I called store again and said he did not fix problem and to send someone else. Well, they sent same person and he spent about 5 minutes doing something that still did not fix it. I called store again and they said that was all they could do. I would not buy a thing from this store again, they do not stand behind their products. I still have the machine but need to dry everything much longer and am waiting for it to break so I can purchase a different washer. read more