had two tires worked on (one had to be replaced due to side wall puncture). Richard immediately…read moretook me in immediately worked on the problems got them fixed. Very easy to work with very pleasant a true believer in customer service. Highly recommend for your tire needs.

Our 18 wheeler broke down on the highway. Buddy's showed up in record time, thankfully, because we…read morewere roasting in the heat with record temps. They got our truck towed to the dealership and then dropped us off at a hotel down the road. It's rare to find such awesome hospitality these days. Amazing service! Thank you

I was very pleased with the service and the worker who came to my aid. I have road side assistance…read morein which they contract with Buddy's. Within minutes of giving my insurance information and location, I received a call from Buddy's with an ETA, the worker was there earlier than time quoted. Although I cannot remember his name, I want to give a shout out to him anyway for the exceptional service he provided to me in towing my Chrysler 300 to my residence from 3J's this Sunday morning. Without a doubt, they will be getting our business from now on. Great job Buddy's!!!

This past July 2021, we were vacationing in Reelfoot lake area and our water pump went out on our…read morecar. Local mechanic couldn't fix it but he referred us to Blackwell in Union City twenty miles away. Complications on getting a rental so the owner drove us back to our cabin. It was fixed quickly and reasonably (as replacing a water pump can be). They went above and beyond what was expected and I highly recommend them.

Highly impressed with the staff at Hall's Automotive. They know their stuff. When I came in one…read moreafternoon with a stalling car, described symptoms, they knew after a couple questions what was going on. After a diagnostic, it was confirmed. Bobby Hall came into the waiting area and clearly explained the problems, what needed to be done, and cost. They immediately started working on it when I asked if they could, even tho I had no appointment. It was good old fashioned customer service, and as a 62 yr old woman I never felt a second of apprehension regarding the job. They're truly honest and care about their customers and work. Wouldn't go anywhere else now.

Really impressed with the professional courteous staff, appreciate the excellent work they do and…read moreit's nice to get your car back and not have greasy handprints on the doors, steering wheel and anything else that they touch. Very good work everytime I've been there.

I Called Reynolds tire this morning looking for a used 14" tire because when I was taking my car to…read moreget an alignment I got a big hole in my tire and can't get it aligned with a flat tire. The tech I talked to asked me how far I had to travel and I said not far, just temporary til I get alignment and some new tires. He then explained that he had one that was in pretty bad shape, bald, dryrotted etc. I asked him whAt he would let me have it for and he said "$25"! Well, I told him he was hitting me pretty hard for a barely usable tire, and he said, and I quote, "well it's better than walking"! I couldn't believe that first, he would try to price gouge a person just because he thought they were in a bad way and second, that he would be so arrogant as to rub it in by saying such a crappy statement! I just laughed and told him goodbye. I am not walking...I have 4 other cars I can drive, ALL of which have to have tires and tire maintenance on a regular basis. So for your information, Mr arrogant ripoff tire tech, I will NEVER take any of my vehicles to Reynolds tire for ANY reason. I do not do business with people like you, and I will not only NEVER use your business, I will tell everyone I know that needs tire service to NEVER use you, and they will repeat this and so on and so forth... I am not a complainer normally. But I treat people the way I want to be treated and believe the principal that if people will try to kick you while they think you are down then they will try to screw you at every opportunity, and that is NOT a trait I look for in someone entrusted to diagnosing and maintaining my vehicle!!

As someone pretty new to Union City, I was dependent on the recommendations of the people around…read moreme. I am SO GLAD that I was referred to Hornsby's Garage!

I am from out of state and these guys took amazing care of my car! Great communication and great…read moreattitude would definitely recommend and definitely take my car back there when needed if I'm in Tennessee! Thanks Matt!

great service great people work completed very helpful. clean business. make you feel comfortableread more

Always prompt, keep you informed on what's going on. Clean and comfortable waiting area and very…read moreclean restrooms!! Pricing on labor and parts are very fair.

After a wreck I needed their service! Did not disappoint! My car looks and drives great!read more

We have been using this company for decades. When my son was a teenager, they were on First Name…read morebasis! I, recently, needed work done myself. As usual, job was well done, and professional. Plus, they detailed the car. Inside and out!