My car took complete front end damage and when the guy believe his name is Matt replaced parts on…read moremy front end he recycled parts I was wondering why my fog lights were shaking when I'd hit a bump the brackets are broke he ripped me off on the paint job it's just complete and utter disappointment he took my $4,500 and did $2,000 worth of work he's a ripoff he'll take your money it used to be something before his dad died but now he ain't s*** 2017 ram Laramie

I am a legitimate 1st-time customer…read more After my SUV was damaged by an at-fault driver, their "progressive" insurance company suggested I take my truck to their in-network repair shop in Murray, KY (about 1-hour away). Not having had an accident in many years, I went to 1st Choice because they were close to my home in Martin. The estimate was on Friday afternoon. I was there 5-7 minutes for them to take photos and they said they would e-mail me all I need. They did just that within the hour. I then decided to go with 1st Choice and drop it off first thing that Monday Morning. Not only was that quick as well. They had my rental waiting for me in the shop (clean and warm). I was there for like 5-minutes and was all set. They also said to plan on everything take a week. 1st Choice handled all the work with the company's adjuster, and both called me on Tuesday indicating the damage was more than initially anticipated and claim would be higher - - and that they will handle everything together. No work on my end. On Wednesday morning, the 1st Choice said my truck would be ready that afternoon. I WAS SHOCKED. Repairs, rear-bumper replacement, paint, and even washing my truck was completed in just 2.5 days. When I arrived Wednesday afternoon, my truck was waiting for me in front, we exchanged keys, and I was on my way. Their work is also AWESOME! Good Service, in almost every industry is hard to find these days. Rarely do we (the public) receive service that was memorable, and memorable for the right reasons. This was EXCELLENT SERVICE and in every way. I will be using this experience in my training of staff in my job and will singing their praises and supporting them locally. VERY HIGHLY RECOMMENDED! On a scale of 1 to 5 stars, I give them 6.

From the owner: Family-Owned, Family-Operated…read more Products: Cars, OEM and Factory Approved Parts, Paints, SUVs, Trucks, Vans. Services: All Over Paint Jobs, Auto Body Repair, Auto Body Repair Professionals, Auto Body, Collision, and Paint Shop, Automotive Painting, Bumper Repair and Replacement, Dent Removal, Door Repair, Employment Opportunities, EPA Regulated Paint Booth, FrameWork and Frame Bending Services, Free Quotes, Full Services Collision Repair Facility, Hail Damage Repair, Insurance Claims, Insurance Estimates and Filing, Lifetime Guarantee On Body and Paint Work, Light and Heavy Duty Truck Body Repair, Paint Color Matching, Paintless Dent Repair, Storm Damage Repair, Vehicle Accident and Auto Collision Repair, Windshield Repair and Replacement. Brands: PPG. Location Facts: Parking, Handicap Parking, Restrooms Available, Free Quotes, Appointments, Drop Off Repair Services, Pick Up by Appointment, Paperless Billing.

Bruce's Auto Body Shop is the best. I had a run of bad luck & everything Bruce's Body shop made…read moreeverything perfect & explained everything clearly. I highly recommend Bruce's Auto Body Shop.

I am BEYOND HAPPY with the job Bruce's did to repair the damage to my back passenger door…read more Screwdriver damage compounded by a DISASTROUS paint-less dent removal attempt by a DIFFERENT unrelated body shop left my door a mess and me ugly crying on the phone with Bruce's front office ladies. They put me on the phone with Dillon and got my Bronco in for repairs within a couple weeks. Dillon relentlessly advocated for us with USAA. They are friendly, professional, meticulous, and knowledgeable. My Bronco was repaired in a little over a week and she looks FLAWLESS. They handed me the keys and returned her to me immaculate inside and out. I 1000% recommend them!!!!

A very honest hard-working family man that takes pride in his shop and the work he puts into it …read more He was honest with me from day one and I really appreciate that I would recommend them to anybody

If I could give Jamie Slack's Body Shop six stars, I would. We hit a deer on I-24 while in route…read morefrom Florida to our home in Colorado. Our Rav 4 is 6 months old and damaged enough that we couldn't drive it. Toyota roadside assistance dispatched Jamie to tow us to the nearest dealer. While on our way to the dealer, I called the dealer and they told us no Toyota dealer in the area does body work. Jamie said he could do the job but didn't want us to feel "any pressure to do business with him." After being with him about 15 minutes, I had a lot more confidence in him than any car dealer I've ever dealt with--the guy is impossible not to like. He drove us to a car rental place in Murray, although his shop is in Hardin. He recommended restaurants in the area and offered to take care of the tomato plants I was hauling home. More importantly, he was specific about when he could get the parts and the job done. This was a Friday and I talked several times that day with my insurance company. My insurance company eventually told me they could not get an adjuster there until Monday but that the local adjuster knew Jamie and on that basis authorized him to start work immediately without them having to see the damage. When we went to get stuff out of the car Friday evening, he had already started work. He got the job done when promised and we finished the rest of our drive home this afternoon without a hitch. And I defy anyone to tell me the car was severely damaged 9 days ago. It looks and drives as good as new. We invited Jamie to visit us in Colorado and take him to a ball game. Can't say I've ever been so inclined with any other car dealer/repair shop.

Very bad experience. I stopped by to get and estimate and agreed to have them repair my vehicle…read more(minor damage to rear bumper, tail gate and right rear quarter panel). When I came to pick up my vehicle, I noticed that the plastic cover on top of the rear bumper had not been replace and was just attached with a plastic wire tie (which was the condition when I dropped the vehicle off). When I asked why that was not replace, I was asked if it was on the estimate. Not knowing that I needed to tell them it needed to be replaced, I assumed it was included in the estimate,. As our conversation continued, I agreed to have them order the part. At that time, I was met, by an older gentleman (not sure if he was the owner or who), with a really bad attitude stating that I should have reviewed the estimate and saw that it was not included and that they would not order the part. They told me that I should have requested they replace the part. He refused to complete the job, even though I was willing to pay for the additional part which should have been part of the estimate. He said, we are done. We will not order the part. You need to pay us and go to the dealership to order the part and handle yourself. During all my years on this earth, I have never been treated this way by anyone, anywhere. He tried to make it my fault that I did not request the broken piece to be replaced even though my request was to fix the damage. I will never give this company anymore business and will make sure that everyone I know is aware of the very bad attitude and unprofessional service they will encounter at Richardson's Body Shop.

Just stopped in to see if a certain part was replaceable, as the mechanic…read moreshops I went to couldn't do it. All I wanted was to find out if it was fixable, I had a picture of the broken part. The girl said we don't give estimates off of pictures. I mentioned, didn't want an estimate just wanted to see if it was fixable. Seems it was too much trouble for the heavy set guy behind the desk to come and take a look and give his opinion. If I had read Dustin's review first I would not have gone.

Kevin is very meticulous and makes every effort to give you a perfect job. Kevin did an amazing job…read moremaking my 2000 Indian Chief motorcycle look amazing and is currently working on my 1967 GTO. Kevin was highly recommended by a friend and I am very glad I took his recommendation. Kevin has a reputation of being the best in west Tennessee.

Erik truly is the dent man! Couldn't have asked for a nicer guy to come out and he and was very…read moreflexible with the scheduling and made a very quick repair. Can't even tell a dent was there before! Thank you!

Eric was very professional and SKILLFUL in his repairs. -- Does excellent work!…read moreHe repaired our car fender dent at our home. Recommend him highly Bill Carter