This past July 2021, we were vacationing in Reelfoot lake area and our water pump went out on our…read morecar. Local mechanic couldn't fix it but he referred us to Blackwell in Union City twenty miles away. Complications on getting a rental so the owner drove us back to our cabin. It was fixed quickly and reasonably (as replacing a water pump can be). They went above and beyond what was expected and I highly recommend them.

From the owner: Automotive and diesel repair facility. All types of auto repair from oil changes and tire rotation…read moreto engine and transmission repairs. We can do it all. With 20 years experience, come see us for all your automotive repairs.

As someone pretty new to Union City, I was dependent on the recommendations of the people around…read moreme. I am SO GLAD that I was referred to Hornsby's Garage!

I am from out of state and these guys took amazing care of my car! Great communication and great…read moreattitude would definitely recommend and definitely take my car back there when needed if I'm in Tennessee! Thanks Matt!

Going to Auto shops as a girl without help of a father or man can be intimidating and its just not…read moresomething we get excited about doing. Today I had a scheduled appointment at "J Byrd Automotive". I've had one prior experience with him. My sister locked her keys in her car. His shop is less than a mile from my house. We called him , he said he would be here within 30 min. About an hour and a half later he shows up. Non apologetic but giving playful backhanded bater, which I was returning. All was good. He didn't charge us but we tipped him and went on our way. Today I had an appt with him at 8:00. I was there on time. There was nobody in the office when I got there so I waited. He finally walked in, no greeting, no smile. I asked if he remembered me and he said no. I told him who my other sister was as she recommended him to me and says she's never had any issue with him. When I told him who my sister was he said "ok". I told him I had an appt with him at 8:00 this morning and he responded "ok" I asked him what I needed to do if I needed to leave my keys or what and he responded "well if that's the attitude you're going to have you can go on and leave" Already feeling uncomfortable in an unfamiliar place doing unfamiliar things and to have the business owner speak to me like trash. As a woman, I would never recommend other women or anybody in general using this shop. He kept telling me he was the owner and could do what he wanted. These are NOT the kind of people we need to be supporting and giving our business to.

Jerry is amazing! Guys are fast and on it!! Great prices! We go for our tires & oil changes!read more

I like this place. I have only been here twice, the first time was for a complete go over of my…read moreJeep after moving from the west coast and hauling a 25 ft trailer through the snow all the way out here, and to look at new tires. They went through the vehicle and showed me what they thought needed replaced and showed me what they thought was fine and didn't need replacing and only recommended replacement of that which I needed to replace rather than everything I thought needed replaced saving me at least a couple hundred dollars, and they showed me why the tires I had were not acting as I had expected and said they were still good and really didn't need replacement but as I did not like the issues mentioned I had them replaced. My most recent visit they replaced the oil and rotated the tires, I thought I needed a new air filter but they said it was still quite good but if I wanted it replaced I could have it done but they didn't necessarily recommend it but did check my cabin filter which was HORRIBLE and I did have them replace it. For me personally I have found these guys honest and to the point. They didn't try to pull something over my eyes and did me right.

i like it so so so so so so so so much write a review come to my hawse and clen and i will help you…read moreso so so so so so so so so so so so so so so so so so so much write areview

Highly impressed with the staff at Hall's Automotive. They know their stuff. When I came in one…read moreafternoon with a stalling car, described symptoms, they knew after a couple questions what was going on. After a diagnostic, it was confirmed. Bobby Hall came into the waiting area and clearly explained the problems, what needed to be done, and cost. They immediately started working on it when I asked if they could, even tho I had no appointment. It was good old fashioned customer service, and as a 62 yr old woman I never felt a second of apprehension regarding the job. They're truly honest and care about their customers and work. Wouldn't go anywhere else now.

Really impressed with the professional courteous staff, appreciate the excellent work they do and…read moreit's nice to get your car back and not have greasy handprints on the doors, steering wheel and anything else that they touch. Very good work everytime I've been there.

I Called Reynolds tire this morning looking for a used 14" tire because when I was taking my car to…read moreget an alignment I got a big hole in my tire and can't get it aligned with a flat tire. The tech I talked to asked me how far I had to travel and I said not far, just temporary til I get alignment and some new tires. He then explained that he had one that was in pretty bad shape, bald, dryrotted etc. I asked him whAt he would let me have it for and he said "$25"! Well, I told him he was hitting me pretty hard for a barely usable tire, and he said, and I quote, "well it's better than walking"! I couldn't believe that first, he would try to price gouge a person just because he thought they were in a bad way and second, that he would be so arrogant as to rub it in by saying such a crappy statement! I just laughed and told him goodbye. I am not walking...I have 4 other cars I can drive, ALL of which have to have tires and tire maintenance on a regular basis. So for your information, Mr arrogant ripoff tire tech, I will NEVER take any of my vehicles to Reynolds tire for ANY reason. I do not do business with people like you, and I will not only NEVER use your business, I will tell everyone I know that needs tire service to NEVER use you, and they will repeat this and so on and so forth... I am not a complainer normally. But I treat people the way I want to be treated and believe the principal that if people will try to kick you while they think you are down then they will try to screw you at every opportunity, and that is NOT a trait I look for in someone entrusted to diagnosing and maintaining my vehicle!!

Do not recommend... sent the wrong vehicle even though the request was for a motorcycle... had to…read moresend a new vehicle from 45 minutes away... took well over an hour with multiple lies saying "ten minutes away" even though they did not arrive for well after that timeframe. Will cancel my roadside assistance if they continue to partner with sloppy businesses like this.

This was through progressive. They were the second tow company called. I was already bailed on…read moreafter an hour. Progressive guarantees an hour. These guys promised progressive to meet their one hour standards. I called them after half an hour and found out the tow truck was still over an hour out. After an hour I get a call from the driver. he wanted a text of the address I was at. He then told me what town he was leaving, which was quite a ways from me. He's says another 45 minutes. I called him after 50 minutes he tries to joke with me and it was another forty minutes away. I almost hung up on him right there. The driver hit me up to buy him a bottle of water when he got there for a ride back after dropping the vehicle. He also was driving while watching videos on his phone. I realize they were not the only tow company involved in this, but the whole fiasco was 4.5 hours. They were to blame for over 3 of those hours. The cell was also the same number as the previous review.