I have shopped here since 2010 ( on & off between moves ) and it makes me so happy they are still…read moreat U Village. The customer service is always amazing and they are always very helpful.

I had an incredibly unpleasant experience here…read more It was a beautiful day and we were walking around U Village, shopping and browsing, and decided to stop into this store since I had never been before. When we walked in, there was no greeting, which wasn't a big deal--we continued browsing. Eventually, one of the employees asked, "Looking for something?" We said nothing specifically, just browsing, and continued looking around. I found a few pieces I liked and asked if I could try something on. While trying on a Spinelli ring, I asked whether they carried it in other colors. The response was, "Well, we can order it for you if you wanted." The tone came across as incredibly dismissive. I then asked about the materials and how the mixed metals hold up with wear. The response was essentially, "Well, it's jewelry. It has wear and tear as you wear it." I was honestly taken aback. I wasn't asking an unreasonable question--I was genuinely trying to understand how the piece would hold up before potentially spending a significant amount of money on it. I explained that I own other mixed-metal jewelry and had experienced issues where the metals rubbing against each other affected the shape over time. She responded, "Well, I've never heard of that happening, and that makes no sense." At that point, I was just stunned by the level of condescension. I have never experienced customer service like this at a jewelry store, especially one selling pieces at this price point. I genuinely felt like I was being treated as though I didn't know what I was talking about rather than having a normal conversation with a potential customer. What made the experience even more uncomfortable was that we were the only younger, non-white customers in the store at the time. I can't say for certain why we were treated this way, and I don't want to make assumptions, but I couldn't help wondering whether our age, race, or even the way we were dressed influenced how we were perceived. We weren't dressed particularly fancy that day, but that shouldn't determine whether someone receives basic courtesy and respect. Ironically, I've received better customer service at Happy Lemon. I was genuinely interested in several pieces and would have been willing to spend a significant amount of money here, but after this experience, I wouldn't purchase anything from this store. There are plenty of other places where I can spend my money and be treated with basic respect. Very disappointing experience, and unfortunately I would not recommend this store.

I stopped in this shop on a recent visit to Seattle and what a gem! Not only are the owners super…read moresweet, but just great people! I bought a couple pairs of beautiful vintage earrings and could have bought more. They also have a website if you are not in the area. I could have stayed and talked with them for hours, and maybe I did, what a gem of a spot and such a good experience. A rare find all around.

OMG... Isadoras is one the absolute BEST Jewelry stores in Seattle.. Stunning vintage pieces of…read more diamonds, gold, and silver. They also love Native American tourquise pieces My sister recently passed away. She lived in London for 20 years and shopped nearly every day.. I am able to bring her pieces to Isadoras and they can select what they want for consignment and return the rest to me. The staff is exceptionally knowledgeable and friendly. I am thrilled to find such a wonderful facility (at the Pike Place Market) to re sell the collection.. The staff is just utterly gracious. I am forever grateful

Staff was kind and respectful! I went in to get my bracelet fixed, was ready a week later and…read morewasn't too expensive! Would definitely come back to shop and/or repair jewelry again.

I had a very nice gold bracelet that needed a repair. Tony at Joseph's was professional and…read morefriendly in evaluating and quoting the repair. It was expertly done, the piece cleaned, and it is once again beautiful.

I ordered a 9th year anniversary ring with custom design channel and setting in Nov 2017 from…read moreWoodrow. Woodrow is very professional and had patience to show me various design ideas and explain me how to differentiate diamond and Moissanite. My new ring came as described as the photo, which looks gorgeous! I will definitely do business with Woodrow again in the near future for other jewelries.

Woodrow made the daunting task of ring-picking so pleasant! He is personable, knowledgeable, and…read morehonest. Most importantly, he educates you on the diamonds so that you can make the best decision for your and your soon-to-be fiancée's needs. The ability to customize is a huge plus, and the prices are unmatched (I've compared with numerous diamond retailers including Tiffany's and Blue Nile). There is no pressure working with Woodrow and his wife, Grace. I'm delighted with the entire experience and my now fiancée is so happy with her beautiful, oval-cut diamond ring. What's cool is that I feel like a diamond expert now and can pass knowledge to my friends who are planning on taking the next step. I know they won't be disappointed!

Got my fiancés rings refitted here. They did an amazing job and came back on time looking great! I…read morewill be coming back here to get my ring designed.

I had to go in to get some minor custom work done to set a gem on an engagement ring. I didn't know…read morewhat all would be involved, but Wasek walked me through everything and helped pick out a setting. Then explained that since it was rhodium plated he would need to replate the setting. I then took the ring to another jeweler to check their prices and was surprised that they didn't even seem to know that soldering it would ruin the rhodium plating, nor did they give me any choice in the actual setting. Wasek was a little more expensive, but he will do it right. I was impressed how quickly he got it done (the next day he called me to pick it up, despite having to special order the basket setting), and how great it looked. If nothing else, go in and talk to him about what you want to do. Its worth it.

Took on a pendant with a chain that wouldn't fit. Had it fixed in no time. So nice!read more

For the past 10 (TEN) years, I have gotten a compliment on my wedding ring at LEAST once a week…read morefrom strangers, men, women, cashiers, random people; any time it catches the light someone is compelled to comment on it. Annie Pond created our wedding rings using the lost wax method - that means one-of-a-kind. My husband's ring was made from his father's wedding ring, melted down and incorporating the entwined branches design on part of my ring. Annie is a design genius, an amazing artist to work with, and an honest businessperson. I cannot recommend her work highly enough. Every compliment to my ring gets a ringing endorsement for Annie Pond. At our first meeting with Annie, we brought my pathetic sketches of what my ring might look like; I really had no idea how this would go. Then Annie started carving the wax model to make the ring and we went back a week or so later to see it. We went through several meetings of her carving the wax and us making tweaks and adjustments to the design. She also presented us with a selection of loose diamonds to look over and discuss, finally choosing one. Then, she made the rings and OMYGOD! There never was a ring like this. My husband's ring is beautiful and masculine and comfortable. My ring is unlike any other I've seen. People frequently say it looks like an antique because it has really delicate carving, tiny leaves and a super-sparkly diamond. My only regret about the entire process is not writing this review sooner. Magnolia Custom Jewelry. Annie Pond. More beauty, more happiness, more sentiment, all for less money than a pre-made ring at a jewelry store. Win-win-win!

Wonderful experience! Met Aaron through a mutual friend and discovered we were neighbors. I have…read moresince met his beautiful family and can tell you he's for real. I was late in my ring selection process, and Aaron showed patience and urgency all at once, managing my naïveté and expectations through the weeks. Most importantly, my fiance loved the end result. Highly recommend!

Aaron was highly recommended by our close friend whom got a diamond engagement ring. I was looking…read morefor a men's wedding ring with diamonds. I showed Aaron some pictures of the style I was looking for and he completely blew me away with a sample ring he mailed me. We worked together and ended up with the most perfect ring for me. I'm completely overwhelmed with his attention to detail, and truly listening to what 'I' wanted.

I love my cogniac amber earrings I bought from this cute shop in Pike Place. Ruby the owner really…read moreknows her gemstones and taught me about the healing properties of Amber. She has so much more to choose from as well. Love her stories and friendly customer service.

i love the necklace i recently bought there. friendly service, fun and super adorable shop! :)read more