I parked at the very edge of JL Automotive's back lot around 1:15 a.m. while waiting for my laundry…read moreat the neighboring Payne Ave Laundromat because there were no available parking spaces nearby. I had no issue moving my vehicle when asked. However, instead of knocking on my window or speaking to me first, the owner opened my driver's door and began yelling that I was on private property. While I understand the lot is private and would have moved immediately if asked, I found it inappropriate and unprofessional for someone to open my vehicle door without permission rather than simply knocking and requesting that I move.

Honest service and friendly as hell. I expected to have to replace brakes all the way around. They…read morecould have easily sold me the whole job. They didn't. Did the front and said to come back in about 6 months for another look. I can't emphasize enough the importance of finding an honest, trustworthy mechanic. They will keep an eye out for you. Most franchise chains won't. Upsell is the name of their game. Don't fall for the cheapest. It's more expensive in the long run.

They're quick, they're honest and they're very fairly priced. I love them and appreciate having my…read morecar taken care of by people I can trust.

This is the repair shop my family has gone to for a long time . I always have a great experience…read morehere. They are always honest and have even fixed small little things with out charging . Recently I took My Mercedes Benz to them and I now love the way my car rides . It has been to Mercedes Of Buffalo before for service and I didn't notice as much of a difference as I have this last time ... These guys are excellent I would recommend Ross Service to anyone looking for a Mechanic that you can trust.

Fast, honest service. Reliable work and fair prices. Kenmore staple, happy to support local.read more

This place is a joke. The owner is a miserable prick. And if you write a review he doesn't like,…read moreinstead of being professional and caring about unhappy customers, he responds with anger. I know a couple people who live by the shop. The place has been broken into several times. once while they were open and there! Bet they don't tell their customers that! They park customers cars into the neighbors fencing and on their property...real professional! So if you find a ding or scratch, you'll know why! If you must use this garage ask for one of the other guys...stay clear from the owner! Never know what you're gonna get with that lose canyon!

We have bought two Minis from Towne Mini and the purchase experiences for both were wonderful…read more Time's have changed, apparently. With financing secured and a deposit placed on the vehicle we planned to purchase, we headed to the "new" Mini of Buffalo (West Herr BMW) to have our trade appraised with high hopes that this purchase would be as smooth as the previous two. We left disappointed. The original trade-in offer they made us -- at roughly $7,000 below what other dealerships had already offered -- was insulting. We sat for over an hour and a half while they crunched numbers. After that time, a second offer came back, following a somewhat condescending explanation of how the market works that we did not need. Still below what we were being offered other places. We were a "no." Feeling insulted and frustrated at the time we wasted (we both took time off from work to make the appointment), we made the tough decision to move on. We asked for our deposit back and were taken to cashier. She literally told us, and the sales manager we had been working with, that we would have to wait while she finished something else. Not a "hello." Not "how are you doing today?" Just a "I have to do this first" with a shush finger in the air. So, we were left waiting again. After about 15 minutes, she tells us that there's nothing she can do. It would have to wait until the next day. We still have not heard back on getting the deposit. The experience at Mini of Buffalo was awful. That said, our sales manager is someone we have worked with in the past. His enthusiasm and knowledge of the Mini brand is unmatched. He seemed as disappointed as we were. And, frankly, he deserves far better. The Mini brand deserves far better.

I can't say enough good things about the team at Towne MINI…read more I was not in the market for a car but I found one on their lot just driving by and 3 days later, it was mine. The sales team is friendly without being overbearing and they aren't the least bit pushy. I didn't feel like I was cornered into agreeing to terms that didn't work for me and they were honest about their pricing, which was great. I never thought I'd be a "MINIac", but here I am, sucked into the culture and happily. Getting my MINI through Towne has been a real treat and has allowed me to meet some new and wonderful friends who are just as enthusiastic about their car. Towne supports the group with events throughout WNY (picnics, rallys, Christmas parties, and a lot of philanthropy as well). If you're interested in a MINI, go see the team at Towne.

This was the worst car repair experience I've ever had. After a month of "did you look at it or…read morenot" I was told I needed a new engine. They tried to sell me a used engine for $10000. When the engine arrived they confirmed it was delivered but claim they never inspected it. It took 3 weeks for the mechanic to decide to install engine then he called to say the exhaust manifold was cracked. I told him it was under warranty I would get back to him the next day. He installed it and tried to add $400 to the bill without my permission. The bill went from $1500 up to 3000, down to $2800 then $2400. The final bill was $1972. I pay my balance only to discover my brakes have been tampered with. They tried to convince me my brakes were metal to metal after sitting for 5 months through spring. They offer to take a look at them when I return for the final time they had the nys trooper and sheriff waiting. I was respectful, pleasant and even shook the manager's hand not sure why he felt the need to have them there. I felt I was racially profiled and police presence was an intimidation tactic because they knew they were wrong.

5 stars !!!!! Nice place clean and quiet !!!!! 39.99 x oil…read morechange Steve Pino on advisor is one of the best on the business !!! Fast service Hot coffee Bathrooms Tv Accept credit cards and cash not sure about Apple Pay Nice location !!! Quality of work 100% good !!!! Online schedule x service is a plus

In life, you need a good lawyer, good neighbor, good dry cleaner and a good mechanic…read more I've been a client of Russo's Auto Service for many, many years. Joe Russo clocks in every day for a couple of hours and now his sons run the shop. When my mom's Mini Cooper needed service, I knew just who to call. Handling everything across the country, Russo's made my life so much easier, towing out the car on a flatbed (battery long dead) and getting it repaired, buffed up and inspected prior to sale. The billing met their estimate, no surprises. If you live in Buffalo or are driving through and suddenly need a mechanic, be confident Russo's will get your car running perfectly again - and at a reasonable price. Trust. Absolute highest recommendation.

No longer offer 10% AAA labor discount. They're quite busy but same day turnaround. Desk people…read morewere polite and friendly. Person working the lot seemed like he was competing with me for a parking spot which was annoying, especially when operating on like 3 hours of sleep. I decided to give up and left the car right in the middle of the lot since it seemed that me trying to park was infringing on their business. He then complained to me about my park job. Decided that risk of colliding with another car while he was trying to park another car was greater than leaving it to a "pro," who appeared to be king of the lot.

I have been going to Rusiniak's for years. they only charge what definitely needs to be done. Give…read morerecommendations for future to make sure all is safe . Definitely would recommend them.

They have great customer service and free coffee, pop, a beautiful saltwater fish tank. This has…read morebeen my place to get my car serviced. I don't have to wait all day for them to service me, and they explain everything to me, so I do think I'm getting great service, and the price is comparable to other places

I can't possibly put into words how great this shop is. They are honest and reliable. They really…read moretake that extra step to make sure the job is done right and affordable. I send everyone that I can here for repairs. They have a way of explaining and showing their work that really makes you feel at ease.

As a strong suggestion to all, i would not use this shop for any and all motor work! I trusted this…read moreshop with my truck and it came back worse then when i brought it in. Now they want me to pay for damages caused in there shop after already giving them $2500 more then what the repairs cost at any other shop! This shop screwed me over good! I brought the truck in for a lifter and camshaft fix, and came out with a leak in the exhaust manifold, one that was not there when I brought it in. My truck has always sounded great and even when I brought it in, it sounded the same way. Now I have to drive around with a loud noise coming from the engine that was never there before. Instead of the company doing the right thing and just fixing what they broke, they handed me a $220 bill to fix it instead. I got nothing but excuses from them of why it's not there fault as if I'm some idiot who doesn't know anything about vehicles. To conclude, I actually didn't wanna do a review, and waited, in hopes they'd call to make things right.