Arranged for a tow a couple of days ahead of time and all went smoothly. Price seemed reasonable,…read moredriver Charlie was friendly and competent. Car was delivered for repair without any hassle. Would use again!

Edit: Changing my review to 1 star. Owner is now posting my personal address and license plate as…read morethey are unhappy with my review. Reported to Yelp for privacy violations. We reached out to this business with this exact quote: 'Non emergency car tow, anytime within the next few days. About 9 miles within San Francisco. How much for rear wheel towing vs. flat bed. It's from one apt garage to another apt garage, the space is tight for both places'. The good: - The tow truck drivers were right on time for their appointment. - They managed to get our car out of the tight spot (although they had to push it) - Workers were friendly and tried to accommodate us the best they could The bad: - We were charged an additional $75 by the owner for 'additional labor required'. This was because the tow trucks could not get into either garage, and the workers had to push the car out/in to both garages. This was despite the fact that we provided the information on our quote request that it was one SF apartment garage to another, and the spot was tight. We also provided the clearance of the garages the early afternoon before the tow. You would think that professionals in these services would know if their trucks would be able to go into a garage after being provided the clearance, and also that they would check to see what kind of garage it was before providing a quote if the price would change. - Before scheduling an appointment (after being provided the quote), we also confirmed with the owner that there would be 'no hidden fees'. He assured us that he 'don't do business like that'. We were then charged an additional fee of roughly ~30% of the quote price. - We reached out to the owner after being charged additional fees. His responses were full of inconsistencies and odd answers. For example: - He told us he assumed that the garage would be a straight in and out. This was despite us telling him it was to/from an apartment garage in SF and tight spots (assumedly NOT straight in and out), and explaining the garage layout to his employee. He also did not think to clarify before the tow. - He told us that his workers should have reached out to him when it was a more complicated tow and there would be extra fees. Despite acknowledging that it was an error on his drivers for not reaching out, he did not refund the fee. - He texted us requesting more information about the garage the day before. At essentially the same time, his employee (the truck driver) called us and we provided a detailed explanation of the garage situation. His worker failed to relay this information to the owner. The owner blamed us for this, explaining that we should have called him and told him as well, even after we had provided all the requested information to his employee. Summary: Overall, we felt like we went above and beyond to provide all the required information to get an accurate quote. After a series of blunders that appear to be issues with communication by his employees, we ended up having to pay additional hidden fees (roughly 30% of the original quote). We even tried to clarify the situation with the owner after the tow, but he seemed disinterested in providing a refund for the additional fee. This was even after he told us that his employees did not follow the established procedure. Overall this felt a little suspicious and like bad business practice. Even if there were some communication issues with his employees, we felt that the business owner should have honored his word and refunded the fee after. Even with all information we provided and despite our protest, they stood firm on their price.

Daniel was quick to respond and very communicative about his ETA. Great service and competitive…read morepricing. I enjoyed our conversation while he helped diagnose the issue. Would recommend his service to anyone in need. 12/10 stars

Great experience. Professional, great value. I was able to get things done within a tight time…read morewindow.

My car was stranded at the top of an incline main street. My car is a manual/stick, and I couldn't…read moreshift gears fast enough. And cars lining up behind me. I would roll backwards. My AAA Road Service would not cover. Only tow to a repair place. I posted a request for towing on Yelp. 5 responses would not help, or not that type of business. Vasquez Towing came to my rescue. The dispatcher answered my request and the tow man, Doug, was very patient. He looked under the hood. At first, he thought it was the starter. He had me test each adjustment he made. And concluded it was the battery. Probably because I had my emergency lights on too long. Doug charged my battery (replacement not needed), and my car started. He tested gear shifting and movement. Doug was successful and I made it home safely. I praise Vasquez towing for being professional, accommodating, and quick to respond. And Doug was friendly, helpful, and made sure I was okay to drive with no issues. AAA wouldn't help me, not a good response from other companies, but Doug and Vasquez Towing came to my rescue. ,I give Vasquez Towing a well-deserved high-5!

Thank you, Mirna & Archimedes, for helping me out when my car needed to be taken to the shop…read more Not only were you ready & waiting for me before our appt time, you were friendly and flexible. I will be calling on you again should I ever need a tow.

Highly recommend for professionalism, integrity, and simply human approach…read more Jeff personally waited while we were dealing with police to get the car out of a sticky situation with a scam body shop. The drivers are professionals, operating all over the Bay Area, working with corporate fleets and individual customers.

Great service and very professional. From arranging pick up with Jeff, to Alex showing up on time…read moreand exactly on the minute. For roadside service, that's a feat in and of itself. I would recommend their service to anyone needing a tow in San Francisco, and have added them to my permanent contacts for future needs.

VJJA is super responsive and helpful. They responded to me with a fair price that beat the…read morecompetitors. They towed my motorcycle to the shop with no issues. Secured it quickly. Delivered it quickly. Confirmed with me that the bike arrived safe. Called the shop and they confirmed receiving the bike and all the accessories. Great experience and value!

I experienced a severe flat tire, it was getting late so local shops were closing so I wanted a tow…read morefrom SF to the Peninsula, and VJJJA responded quickly and professionally to my request (via Yelp). They provided quotes for 2 different locations (local and 30mi away) and with a truck arrival ETA. Their quotes were reasonable, and they even ensured a larger truck came by so my family of 4 (including 2 kids who were in booster seats) could ride in the tow truck to our destination. The driver arrived on time, and was friendly, professional, and used google translate when we had minor challenges communicating (about the booster seats). My husband initially couldn't find the seatbelt buckles in the backseat but the driver was able to find them after reaching under the seats. The driver professionally loaded our car onto the truck , drove well to our location 30mi away, unloaded our vehicle, drove it into a safe parking space, and took pictures of the vehicle before and after. Payment link was sent via text and transaction was easily handled. During the process, the business called me a few times: to setup the appt officially, to confirm truck and driver could take our entire family, and to inform me that payment link was sent via text. Overall an efficient and professional service!

Got rear-ended on the highway and my poor Toyota Prius' rear bumper was pretty well bumped. West…read moreWind handled everything with the other driver's insurance and also worked with Enterprise so I could leave the rental car at West Wind and take my car away once it was repaired. They were pretty good about keeping me informed on timelines and (even more importantly) were happy to communicate over text.

great guys at this shop, willing to listen and work within your plans. They fixed my car with some…read moreminor tweaks without over charging and doing any extra work

I had the most amazing car service experience ever with A&J Towing. While driving my Tesla to San…read moreFrancisco, we drove over a screw. We heard the rhythmic thumping and pulled over. I was despondent - no other word for it. The following day was the first day of a sales event I had been planning for months. I had no idea how I was going to manage getting to the event and dealing with my tire with Tesla. I can't begin to describe the anxiety I was feeling. After 35 exhausting minutes texting with Tesla service, the solution they came up with was to tow me 20 miles in the opposite direction of my home, leave the car there for service the following day, and have no solution for getting me back to my house. I told them forget it, I'm calling AAA. I submitted the service request on line and was crestfallen when I saw it was going to take another hour and a half before someone got to me. I struggled to get a live AAA person on the phone to see if they could help. When I did get someone on the phone, she said, my service tech, Khalil, will be there in 17 minutes. WHAT?! I didn't see the app had updated. I started texting with the person at A&J Towing in San Francisco. She kept me updated as 17 minutes had passed and no Khalil. He was stuck in traffic. When he showed up (okay 5 minutes felt like an eternity), I told him I had a bolt in the tire and could drive the car on to the flat bed. He then said, oh, I can have you out of hear in 10 minutes. WHAT?! Khalil looked at the screw and said, it's positioned perfectly and could fix it. He repaired the hole in less than 10 minutes, and we were ready to go. I was concerned about driving on a slightly deflated tire, and he assured me it would be okay to drive on the freeway. He offered to follow us to the gas station, but at this point Khalil had earned my trust. We came home, and my hubby looked at the repair. He took it to the gas station to even out the air pressure. I made it to my event without any other problems. I have been singing the praises of Khalil. Khalil fixed everything!

I had an outstanding experience with AAA and the remarkable tow truck driver, Khalil Habash. From…read morethe moment he arrived, Khalil was incredibly sharp and quickly identified that the starter was definitely dead after his initial attempt to jump-start the car. Because his tow truck couldn't fit under the low ceilings of the Stonestown parking garage, Khalil expertly coasted my immobile car down the garage inclines, ensuring it remained safe and under control as we brought it out to the street. Initially, I had considered having Khalil tow my car to my home, but it quickly became clear that this would have been impractical since I had no plans for repairs. Khalil wisely suggested towing the car directly to A & J Automotive, where it could be repaired promptly and efficiently. This thoughtful recommendation proved to be a game-changer, sparing me the hassle of finding a repair shop on my own and necessitating a second towing job. What truly stood out was Khalil's dedication and thoughtfulness. After we dropped the car off at A & J Automotive, Khalil even gave me a ride home, despite his shift having ended and the pouring rain. His commitment to my comfort made the entire experience pleasant and stress-free. The next morning, Farah at A & J Automotive confirmed the diagnosis and repaired the starter at a fair and reasonable price, which I verified through my own research. Thanks to Khalil's thoughtful recommendation, my car is now fixed and back on the road, saving me time and hassle.

I was stuck on the highway with a flat tire. AAA said there were no tow services within the area…read more Got on YELP called Golden State Towing and they showed up within 15 minutes!!! The area was dangerous so I had to drive off to the next exit. Golden Gate changed the flat within 10 minutes and we were on our way!!!Definitely would recommend them!

Don't use these guys, I needed a tow for my Jeep, when they were were unloading it, they rolled it…read moreinto a building at the dealership causing $5k in damage to my Jeep and and and unknown amount too the building. They refused to give their insurance information to me or the Jeep dealer, but insisted I pay them, which I did. They are ignoring my insurance companies efforts to collect what they owe them for the damage they caused as well as my $500 deductible. I was without my Jeep for 4 weeeks while parts were ordered and the damages were repaired and so far I am out my $500 too. Very untrustworthy and dishonorable company.