Where do I begin?…read more Here's the background story: Come March 2021, I have less than three weeks to PURCHASE a home during record low housing inventory levels, a full fledged pandemic, surging housing demand etc. Little did I know, here comes our savior - Kelly McLaren. She made me feel like I was her ONLY client in this world looking for a house. I'm not even joking... we went to open house, after open house, after open house etc. almost seemed like Kelly was more robotic than human at this point because she was RELENTLESS. FINALLY... when we stumbled across the "right" home, Kelly KNEW it was exactly what I was looking for. So much so, that Kelly jotted our name down on the waiting list before I instructed her to do so. And had she not done that... had she not been proactive, the couple that walked in behind us would have been first on the list. THIS IS EXACTLY THE TYPE OF SERVICE AND EMPATHY THAT EVERY REALTOR SHOULD STRIVE FOR. I AM BEYOND IMPRESSED AND HAPPY WITH THIS LADY! GOD BLESS YOU KELLY! HIGHLY RECOMMEND!

Hands down, Kelly is the best realtor there is! She made the process of buying and selling our home…read moreso easy! Kelly and her team work so hard and always have your best interests. She kept both my husband and I in the loop for every single thing that happened and I absolutely appreciate it. Kelly was always professional! I will always recommend Kelly to anyone who needs a realtor or even advice in real estate. Kelly knows her stuff and will be 100% honest!

Our experience with First Team and Team Neeley was unmatched. They helped us buy our first home…read more(which was an amazing experience, and now they recently helped us with the sale of that home). They approached the sale of our home with the perfect harmonious balance of empathy and strategy. Balancing the hurdles that were thrown their way from outside factors with ease and grace. They made what would be truly chaotic to actually an incredibly aligned and well planned resolution of our home sale. We were not only successful in the sale of our home, but in the market we were in we got the best possible outcome. Everything they said they would do, they did and followed through until the end. Their intricate knowledge on the real estate market, their continued education for ongoing political hurdles impacting buyers/sellers and their dedication to learning community environment proved to be clutch in the sale of our home. I could truly go on and in more detail about our experience but I am trying not to write an entire novel. Intelligent, Validating, Educated, Empathetic, Trustworthy and Genuine are just a few of many words that come to mind when describing my experience with Valerie and Allen Neeley at First Team.

I just want to say from the bottom of my heart thank you Val & Allen. Team Neeley helped my wife…read moreand I find our forever home after countless months of searching. They were always professional and kind to us, our kids, and our needs. On top of all of that, they made the escrow/closing process as smooth as possible and continuously helped with the finer details. I highly recommend working with them to give you confidence in your next purchase. Thanks again Team Neeley!

I don't even know where to begin. I called Katie in a complete panic. We had got a 60 day notice…read morebecause owners of our previous home were selling. That week i was searching high n low for homes in places i didn't even want to go and rent was outrageous. I said screw it and found a lender and got a pre approval AND found a realtor all that week this realtor didn't ask me a thing about my family or showed any concern for me or my levels of stress. I was in tears, not only frustration but lack of knowledge and fear of following through with BUYING our first home. My husband and I decided to look for a non referral from friends and look through here ourselves(YELP). I wanted someone who was a hustler like me and someone to take some of the load of stress off my shoulders This is how I found Katie. I immediately called her and what a ray of light I got. She calmed me and actually asked ME about my family, about my needs, about my hopes and dreams. At the end of our long conversation she said "hey are you available tomorrow morning" I was thinking for what??? And she said I have 4 or so houses I'd love for you to see. One of those homes were EVERYTHING I've been looking for and more. So again all within a week and a half we were in escrow. The whole process was scary but Katie is extremely passionate and knowledgeable about what she does. She relieve a great deal of stress and put up with our newbie / amateur questions and concerns lol I HIGHLY RECOMMEND KATIE AARON ‍

I have bought and sold many houses over the years but never with such a high level of communication…read morethroughout the journey. Add to that the complexity of an estate sale, we were in really good hands with Katie. Highly recommended!

Tina Mitchell helped me and my family find our perfect home a couple years ago. We met through her…read moremom and ever since day one, she has been extremely helpful with any questions we have regarding our home and more. As most people know, home buying is never easy.. it was quite challenging for us as we had a lot of different opinions in the household, but Tina was very patient and did her very best to have us look at every single house we wanted.. and in the end, we found the best home for our family and it's just a few blocks away from Tina's. The Mitchells are now like family to us.. and we definitely recommend her and her team to everyone we know.

Tim and Tina are not timely. They do not respond promptly to real estate inquiries when they're the…read morelisting agent. They do not answer calls at their office either. What type of business do they run to be able to not answer or return business calls within a reasonable amount of time? You should think twice before you put your trust in this firm.

Luz was a true professional from start to finish. She is super knowledgeable on each step along the…read moreway and providing adequate guidance to us whenever we needed it. On top of that, I genuinely felt that she had my best interest at heart--NOT just some agent who wanted to make a sale. It is a different feeling when you can have the confidence knowing that your agent is fighting for you. She is amazing throughout the process. I have highly recommended her to several of my friends.

I have worked with Luz for over 8 years. As a home inspector I have experienced good realtors and…read morebad realtors and I have to say Luz is a great realtor! She really look out for her clients during each phase of the buying process.

We recently had the pleasure of working with Leticia and Alberto Sotomayor to sell our home, and…read morethey exceeded every expectation. From the very first meeting, they had a clear, strategic plan to get us to market quickly--without sacrificing quality or attention to detail. Their guidance on prepping the home was spot-on, and thanks to their marketing efforts, our open house had a steady stream of walk-throughs from serious buyers. Their understanding of the local market and how to position our property played a huge role in generating strong interest right out of the gate. What impressed us most was their handling of the negotiation process. Leticia and Alberto kept us well-informed and advocated for our best interests throughout--ultimately helping us secure an offer above asking price. If you're looking for a results-driven real estate team that knows how to move quickly, market effectively, and deliver when it counts, Leticia and Alberto are a fantastic choice.

We first met Alberto and Leticia in 2017 after noticing their realtor signs all over Chino. It was…read moreclear they knew a lot about real estate, so we decided to reach out. From our very first meeting, they were nothing short of amazing. They weren't just interested in closing another deal--they genuinely cared about our needs and treated us like old friends. Alberto and Leticia are not only incredibly friendly, but they're also the most knowledgeable and skilled real estate professionals we've ever met. Their expertise in negotiating and marketing properties is truly next level. When experts tell you to find real estate agents who know the market inside and out, understand every type of deal, and stay ahead of new trends, they're talking about professionals like Alberto and Leticia. Even when we were looking for property out of state, they went above and beyond, helping us find a trusted realtor in Texas. Their dedication to their clients is unparalleled. Simply put, everything Alberto and Leticia do is worth having them on your team. They are, without a doubt, one of the top realtor teams in the Inland Empire, and arguably the best in Chino, CA. You can't go wrong hiring them for all your real estate needs. They will always be our go-to team, and we're grateful to now call them friends as well.

Bao is the best agent out there! In this buyer's market, we got our first offer after only 2 open…read morehome, and when we searched for the house we liked, we got our first offer accepted. The whole process was so smooth, and he was always honest. He is an agent with integrity, he wants to help his clients all the way. He is always responsive and very knowledgeable. 100% recommended!

We've been working with Baotuan for over a year now, and he's been absolutely great! From day one,…read morehe's been super professional, easy to talk to, and always on top of things. He was very patient with us during this long house hunting process. Communication with him was super responsive. He would always message us back instantly at all times of the day. As first-time home buyers, we had a lot to learn, and Baotuan was incredibly patient and knowledgeable, guiding us through every step. He truly cares about his clients and made sure we felt confident in our decisions. If you're looking for a realtor who's reliable, experienced, and great to work with, Baotuan is your guy. Highly recommend him!!!

Absolutely unacceptable experience with this property management company…read more We were explicitly told both through Zillow and text that our credit was acceptable and that we were approved for the home to rent. Based on that we submitted all requested financial documents and pay stubs etc and moved forward in good faith. Then without authorization they ran our credit and suddenly claimed our score was nearly 150 points lower and the owner no longer wants to rent to us. I actually went and paid for my full credit not even close to what Tammi said the score was so she definitely is lying to us. It gets worse they have refused to provide a copy of the report despite multiple requests. In fact communication has completely stopped no responses or explanations just silence. Meanwhile I already paid a deposit for movers , started calling utility companies to get everything switched as I was led to believe I was moving into this new home as I was told via text a lease was being drafted up and I had the ok to go ahead and get a cashiers check. The property suddenly went back onto Zillow with updated photos like nothing happened. This process was misleading and so very unprofessional and honestly a complete waste of time and money. I have screenshots documenting everything as I have gone ahead and reported her to the California Department of Real Estate. Renters beware and proceed with caution. **only posting a couple screenshots as I am protecting my personal information **

She's a very beautiful woman and very helpful. she takes her time and she does not rush. I suggest…read moreher highly.