1. M and S Home Improvements

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    M and S Home Improvements

    3.0 (2 reviews)

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    2 months ago

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    3 years ago

    installed mini split did not come back and finish the job will not return phone call or answer the phone and I paid them cash in full

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    All Purpose Structure Remodeling

    All Purpose Structure Remodeling

    4.0
    (4 reviews)

    We hired Eddie and his crew to remove the wood floor in the kitchen due to water damage and decided…read moreto replace it with tile. We are very very pleased with their work, and would highly recommend them for your project. Very professional and took time to explain the process. There are more projects to be completed, and will definitely be giving them a call. Thank you so much, Eddie and Martine'!

    The contractor, Eddie was very pleasant and nice to work with; so I hired him under contract to…read morerepair the leaks in the gutter over my sunroom. He did come originally when he stated he would, and brought a worker with him. They supposedly repaired the leaks, stating that he stood behind his work, and that he would come back if the leak continues and fix it at no extra cost to me until I was satisfied that the gutters no longer leaked on the outside and inside of my sunroom. It still leaked. He returned once, took a look, stated that the under plywood was wet from rain due to the leak and once it dried, within a few days; there would no longer be a leak since he repaired the gutters; no more rain could get in. He promised me that! Several Weeks later, the leak continues. He has not returned, and no longer answers my text messages. F/U, The Contractor Eddie contacted me today, and refunded me a fair amount of the money I'd paid him, and apologized for not contacting me last week as promised. Of course the gutter problem has still not been resolved.

    Carolina Custom Homes of Burlington

    Carolina Custom Homes of Burlington

    2.3
    (7 reviews)

    We just received the keys to our new home built by Carolina Custom Homes of Burlington. We started…read moreour journey with Jacquelyn Smith. She was very helpful in assisting us get the right house for us. Mikayla and Lee were very polite and nice when we had questions about when the house would be arriving and during the whole process of the putting it together to the cleaning. Andy was very thorough with the walk thru and answered all our questions. Any time we had questions or concerns We could email or text any of them and they were very prompt with answers. Plus all the other contractors they had come in for foundation building, HVAC, the electrician, and the plumbers were very nice and always answered by questions when we asked about what they were handling. Our home took 6 months, from our decision with Jacquelyn at the end of January to our walk thru with Andy today, July 26. We found also that the value for what we have is comparable to on site stick built. We are very pleased with what we have chosen as our new home!!

    Four years after moving into our house, I will leave my thoughts on our purchase. I won't spend any…read moretime on the hassles we had during installation of the house. The good: Stands up to high winds (except for the single layer of shingles with no felt/tar paper beneath). Able to somewhat customize to our liking (adding a wall, removing a door). The breaker box is labeled very well. The house is insulated well, but the windows are pretty drafty (see below). The conditioned crawlspace is probably the best feature of the house. The bad: The lighting is screwy... the light over the bathtub only comes on when all the other lights in the bathroom are on. The ceiling fan in the kitchen only comes on when all the other lights in the kitchen are on. There is no felt/tar paper under the single layer of shingles. The indoor wall studs are about 20" apart (at least our customized wall has this spacing). The windows are pretty cheap, and no grids inside actually cost more. The floors are squeaky and bouncy, even when our 8 pound dog walks by. Long story short, if we had to do it again, we wouldn't use Carolina Custom Homes. The house is sufficient, but we are mostly disappointed in the overall quality.

    M and S Home Improvements - contractors - Updated July 2026

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