Very courteous and professional. Helped me troublshoot my issue on the phone prior to the first…read morevisit. Extremely helpful!!!

I can't say enough positive things about this plumbing company. As you know if you live in east Tn…read moregetting a company to actually show up is a bonus. Not only does Bell Plumbing show up, David Bell actually answers your call. If you have any questions or concerns he will take the time to listen and explain what is going on with your repair. Bell Plumbing makes sure your repair is done correctly and you are satisfied. Please call them for any plumbing needs you will not be disappointed. Pricing is fair they do not try to take you to the cleaners as some other companies do. I highly recommend them for all your plumbing needs. Thank You Bell Plumbing

***SAVE YOUR MONEY, TIME AND ENERGY. DO NOT DO BUSINESS WITH CHOICE ONE PLUMBING. ***…read more My 79-year-old widowed grandmother hired Choice One Plumbing after winter storms in East Tennessee left her without a working toilet for over a week. She was quoted $12,000 for the repair and signed a contract she could not read. We later learned this price was nearly double what other licensed plumbers in the area estimated for the same work. When I contacted the owner, Robert Rutherford, to ask about the large price discrepancy, he stated that the employee who provided the quote was "from California" and had used California pricing. Robert ultimately agreed to void the original contract and issue a new one, but only after the cost was challenged. The project itself took weeks to complete, with multiple missed return appointments and repeated promises that were not kept. After the job was finally finished, construction debris--including lumber and a ladder--was left throughout the yard. My elderly grandmother attempted to clean it up herself until I contacted the company again. Although I was told someone would come the next morning, no one arrived until I called back later that afternoon. Robert Rutherford portrays himself as a man of his word who puts his customers first, but his conduct--and the conduct of his employees--demonstrates the complete opposite. Overall, the experience was stressful, drawn out, and required constant follow-up to get basic commitments fulfilled. I would strongly encourage others to avoid this business entirely and find someone more reliable.

I've already reviewed them, and don't know where the 2/20/26 review of 5 stars came from,…read morebut.....odd...as complete fees were NOT disclosed to me...such as the $300 MINIMUM job fee.....you need to think really hard before you use them.

I have used Knoxville Plumbing/Hero Services for our plumbing problems for some time now, and can…read morehonestly say they are the best. The technicians always let me know when they are coming to the job and give me the price for the work before doing the job. We had used a few different plumbing companies before trying this one, but found they were over-priced and not likely to fix the problem. Robert and Tim, as well as the other technicians that have worked on problems at our commercial property have all been excellent and fair. I would not consider any other plumbing company again. Sandy C.

This company is way overrated and overpriced, as well. They charged me over $3000 to fix a water…read moreleak in my yard using a bobcat. So you can imagine the big lumps of soil and big holes in my yard. It's so bad, I can't hardly walk in my yard or even mow where they worked. I called to ask them to fix my yard but they ignored me. DO NOT USE THIS COMPANY. OVER PRICED AND THEY WILL LEAVE YOUR YARD A MESS!

Don't recommend and wouldn't use again! They sent an incompetent backhoe driver that couldn't even…read moreback straight off the back of a truck! He backed sideways into the ditch and up a bank. The more he tried to get out of the mess, the more damage he did to my yard! When I realized he didn't know what he was doing, I told them to get off my property before the rest of my yard was destroyed! I then called another company who hand dug to the leak (no backhoe needed) and did the repair. The other company was here within 2 hours of being called. When I got the bill, it was HALF of what McRae had charged me last year for a similar repair! So now I know I was ripped off!

We had a problem with our toilet backing up into the shower; McRae sent two guys over, Woody and…read moreBenny, to fix the problem. They unsuccessfully tried to clear the clog, finally using a TV camera to locate the trouble. It became apparent from the camera feed there was a bigger problem than a clog, with the old pipe leading out into the front yard. It was a combination of an old iron pipe deteriorating and becoming separated from a section of pvc. So, they needed heavy equipment to fix it; Two days before Thanksgiving, I thought..........this isn't going to be good... ....but the guys came back after a day as agreed (and on time) , dug up the old pipe and replaced the whole thing with new pvc. They did have to dig up a section of yard, but did their best to limit the digging. They then replaced and leveled the dirt. When finished they made sure everything was flowing and flushing properly, testing both bathrooms. They cleaned up nicely after themselves and answered all the questions I had, and then replaced a shower head neck we needed replaced in the other bathroom, unrelated to the clog. Both guys were very agreeable, great attitudes, they took time to make sure the job was done properly and we were happy with it. Give these guys a raise, McRae plumbing!

My garbage disposal started leaking bad so I was put in contact with Plumb Rite through American…read moreHome Shield. They could get me in the following day but no big deal since it wasn't all that urgent. The following day JEFF showed up, figured out we needed a new garbage disposal and I believe he got everything done in under 10 minutes. JEFF was professional, friendly and got the job done in NASCAR pit crew speed. Need a plumber? Call Plumb Rite!

I had a leaky toliet..hired plumb rite to fix it..I gave it 2 stars for the shifty way the tech…read moremanipulated the online discount offered by his company..you get one price..but wait..you show them the online coupon..then bottom line jumps up..YOU DO NOT GET A DISCOUNT..all smoke and mirrors. Reminds me of an old fashioned used car salesman selling automotive lemons. Tech uses fancy terms and I ask questions if it means he will replace waterline hose and valve..under the impression he would..A about a hundred bucks or more just for a spritz of grease and replace a nut. STAY AWAY! I have another bathroom that needs repair..but not using this company.

Highway robbery! We had a simple outdoor hose bib that wouldn't close. We expected either a…read morerepair, or worst case, a replacement. When the guys got here, we were quoted $475 to replace it. When asked about a repair, the guy said, "...if we have the parts on the truck, it'll be $350...". Obviously, I didn't pay that as I felt it was extremely high. Sure enough, after they left with my $79 'show up and estimate' fee for 5 minutes of looking at my crawlspace and telling me, I called another plumber nearby. That plumber estimated $225. After calling the original plumbers office again and explaining the situation I just experienced, along with the estimate I got from the other place, the lady on the phone even told me it seemed high. Either this place has a technician problem of inflating their book price or they have a pricing problem overall. Unbelievable! Anyway, completely would not suggest this plumber to anyone. UPDATE: Owner Ricky called me, explaining their pricing structure and refunded my 'show up and estimate' fee. He was very polite and open about their structure.

These guys are the best of the best. Knowledgeable. Fast. Reliable. Great value. I would highly…read morerecommend them to take care of any plumbing problem you have.

This is a fantastic plumbing company. Although I live in Brooklyn, New York, I've been buying…read moreplumbing supplies from Locke Plumbing for about 20 years. I think my first purchase from Locke was a hot water stem for a antique, clawfoot tub. I appreciate that Locke takes the time to read and respond to every customer email. Service is always efficient and prompt, and the prices are reasonable. This appears to be a family business, which shows in how much care and devotion they put into their trade. I also like that they allowed me to mail Clawfoot faucet stems to their store to find exact matches. Not only did this save money, it also allowed me to find the exact replacement parts. Overall, A+. Keep doing what you are doing. It's worked since 1948. Evan

Heard about Locke plumbing by word of mouth, when multiple people suggest this is the best place…read morefor older plumbing parts, they are doing something right. Took my old valve cartridge and they found me a match and some new handles for my old shower. Service is very professional and staff super knowledgeable.

This team is the best!! The owners really care about the…read moreclients and will give you their very very best!

Friendly Neighborhood Plumber performed a complete demo and replacement of all our plumbing. after…read morethe initial walk through and estimate I prayed the craftsmanship and production speed were even close to the professionalism and pricing we got in that first visit. And my prayers were answered. Bobby and Patrick stopped by a few days before they started to drop off materials and plan the job. My work was done 1 day sooner than planned for, they sequenced the work so we had one bathroom each day. Everything worked as expected and they left no mess. Bobby walked us through how everything worked and why he chose certain methods. We couldn't be happier with the pricing (and we compared), the service, and the quality. Do your family and savings a favor and consider FNP for all your plumbing needs.