Loved my new Roman shades! Aileen Flory was wonderful to work with and so helpful from beginning to…read moreend!

The Shade Store is not inexpensive, but offers (I thought) premium service. I ordered shades for my…read moredining room, drapery for my living room and shades (two) for my bedroom. Aileen F was helpful and responsive to any questions. When. It came to my bedroom, I really was nervous about blackout shades. I emphasized that I wanted my bedroom to be dark, but not totally black. Aileen recommended a Sunbrella fabric and said it would block out 90% of the light. I was not alone when she said this. I gave a deposit and eventually Aileen F. called for the rest of the payment and to schedule an installation date. Prior to the installation, I received a call that the fabric I had ordered for the drapery had been discontinued. Obviously, I was disappointed. Aileen F. offered to let my upgrade to any fabric I wanted, but, unfortunately, what I had ordered was perfect and I didn't care for anything else. While my money was refunded, I wasn't thrilled that there seemed to be a lack of communication between the factory and The Shade Store. When my shades were installed, I was very happy with my kitchen shades, but my bedroom shades did not block out ANY light. When. Aileen F. e-mailed me about my satisfaction, I told her I was unhappy with my bedroom shades. She contacted me not long ago again inquiring about my satisfaction and I again wrote that the bedroom shades were a problem. I didn't get a response either time. I have been sleeping with a sleep mask. My bedroom is no longer a sanctuary, but a nightmare. The room is lit up at sunrise-about 5 15am (photo below). I recently hired another company to install blackout blinds behind my current blinds. I will be able to roll them down before I go to bed. I didn't have the heart to pull down the expensive shades from The Shade Store. The representative from the new store I am doing business with came to my home to show me samples and measure. He explained that Sunbrella will not block out light.HOW CAN I SPEAK TO A REPRESENTATIVE IF THE SUPPLIED E-MAIL DOESN'T EXIST? See photo below.

I had an absolutely terrible experience with Blinds To Go's at-home consultation service, and I…read morewould strongly caution anyone considering using them. From the very beginning, the sales rep overpromised everything--fast turnaround times, flawless installation, high-quality materials--you name it. It all sounded great in the moment, but none of it was actually delivered. Once the order was placed, it felt like they completely disappeared. Customer service is practically nonexistent. Calling for help is a waste of time--they don't answer the phone, and when you do manage to get through, you get no real answers or accountability. There's no follow-up, no communication, and no sense that they care about fixing issues. What's most frustrating is the complete lack of integrity. They'll tell you whatever you want to hear to make the sale, but once they have your money, you're on your own. The entire experience felt misleading and unprofessional from start to finish. Save yourself the stress and look elsewhere. This company does not stand behind what they promise. Save your money and go with another company.

Good shades horrible service after sales . 4x visit to my house to get it right . Time wasters .read more

Budget blinds are not budget. They're very expensive and every single one of my blinds are crooked…read more I called them and they said there's nothing they can do because the walls are crooked but that's no answer after spending thousands of dollars. I've called them about it a few times, but they haven't called me back. I would stay away from budget blinds go to some reputable dealer or do it yourself.

We recently updated our blinds in our bedroom with custom Roman Shades. Mary our salesperson,…read morehelped us find the perfect ones. The company was able to work with us on pricing, and the installation went smoothly about 5 weeks from purchase. The cordless feature is a nice touch.

This is the second time I've engaged Innovation Shades - their work is always great and…read moreinstallation is a quick process.

I rarely give reviews because most businesses aren't excellent and so I don't bother. Now I will…read morebother to write about my excellent first experience with this company, which quickly identified a black out roller issue via video that two other window people could not ; in fact, these two competitors' solution would have cost a lot more and would have taken weeks to implement. Indeed, there was a quick and easy fix, and this company made it happen within 48 hours. My tenant was thrilled that her visiting mother would be able to enjoy the view from the window. I will definitely call this company again for my next window issues.

Emil was very helpful, we went through a lot of custom options and he was very patient and went…read moreback and further with us as we changed our minds a few time. Then after an easy and quick installation we noticed and imperfection which they happily fixed for us. Would def recommend. 10/10

My husband and I recently bought our home in Merrick and were searching for blinds. As new…read morehomeowners we were looking for great quality at an affordable price. We are so lucky we found Long Island Custom Blinds. We had looked at other companies but they by far offered the best pricing and were very kind and knowledgeable. We loved being able to see the samples in our home and pick what would specially look great in our space. Their staff was very helpful and professional. They offered great advice for what would look best in our home and after ordering they came in quickly. We couldn't be happier with this company!

I recently purchased vertical blinds for my living room and bedroom for new apartment. After…read morereading the online reviews for The Best Shades, I decided why go anywhere else? So many people were satisfied. Murat came over and took the measurements and then returned that evening with a blackout shade for the bedroom as I had strong sunlight streaming in. The installation was expertly done and they are just beautiful and well made! Also, I am feeling a big difference in temperature now versus the old shade that was hanging in living room. I would not hesitate to recommend The Best Shades to anyone who is looking for window treatments....

Marat and his team at the Best Shades were super efficient, communicative, reasonably priced, and…read morejust consummate professionals all around. I cannot recommend this company enough. I've used The Best Shades twice over the years. Both times, they were excellent. The first time was to install nearly 9ft wide shade across 3 panels of continuous windows. Other shade companies told me I had to break it apart into two parts because of the way shades are manufactured but Marat thought of an idea to select fabrics that look good horizontally and vertically so that the wide shade can be made horizontally. Great idea and great execution. The second job was to replace all the rest of the shades in our apartment. I didn't think twice to call Marat again. Efficient, professional, well priced and kind staff (my toddler insisted on peeking in during the install in each room and the team was very sweet to her).

Honest upfront completed the work promptly Highly recommend their services. Very neat and carefulread more

I can't say enough about this company. I own an apartment in NYC and a home in Florida and I was…read morelooking to freshen up my places to feel better during these hard times and keeping in a budget. A friend recommended to me, Silhouette Window Treatments - and in calling them - I can't express the Customer Service sold me alone. In speaking with them and explaining my situation budget wise - was phenomenal. So with the end result my family and I are so happy with their Professionalism, Customer Service that went above and beyond, cleanliness during the installation, and I can go on and on but bottom line a Window Treatment Company you should call. They just finished my apartment in NYC. Barry Perel all I can say is KUDOS! My Blinds are stunning and my apartment looks so new and clean. It makes me feel so good in which we all need in our lives right now. I will post pictures. But I want anyone who is looking to re-do or just moving in and you want your place looking fabulous let Silhouette Window Treatments help you - Thank you, Thank you....My window treatments are stunning and simple. Everyone at Silhouette Window Treatments are so knowledgeable and friendly - Totally FAIR! Karen Chaiverini

Professional I have used them 23 years ago and my window treatment still looked brand new it was…read morechanged because of color, great company and products

We found our perfect blinds in the showroom on sale. The salesman came to our home to measure…read more The blinds are all terrific! The service was great from showroom to installation. We will definitely use Instant Verticals again.