Excellent! Longton is my go-to for any appliance repair. Very honest, reliable and reputable!read more

Fantastic repairman for over 35 years! Always prompt and efficient prices are always reasonable…read more We hate to have to call them... ( broken appliances) but are so very grateful for their service!

Keith is very easy to get ahold of and has total experience in what he does. Excellent!read more

From the owner: Specializing in: - Major Appliance Refinishing & Repair…read more- Refrigerators & Freezers-Repair & Service

Joe's is awesome. My oven would not turn on all the time. Some days it would work some days it…read morewould not. Joe saved me hundreds of dollar by helping me fix my oven. He was fast and responsive to text and phone calls. I would definitely recommend. Joe has been in this business for years. He knows his stuff. Joe could do this work with his eyes closed. He does not need a computer and 2 hours to find out what's wrong with your appliance. I would give him 10 stars if I could.

Worst place. The guy comes to my house and charges $79 after he literally looked at my dryer for 2…read moreminutes and said it can't be repaired and we just need to buy a dryer from him. So we go to his store to buy the dryer thinking we would get a discount because we just paid $70 when he looked at our dryer a hour ago and nope the dryer was $170. Now a week later the dryer doesn't work and he wants us to bring it back for a repair....instead of him coming to fix it. HE IS A SCAMMER!!!

On Father's Day we discovered that our clothes dryer was not getting sufficiently hot to completely…read moredry the clothes. I called Mr.Appliance and a REAL PERSON actually answered the phone, spoke to me and arranged for a technician to come on Tuesday. But on Monday AM I learned that an earlier doctor's appointment on Tuesday was being delayed by 1.5 hours. I called Mr. Appliance to request a later time on Tuesday and again a REAL PERSON answered the phone and gave me a later time slot. Tanner came and was polite and efficient and repaired the dryer. Overall I was pleased but in this day of AI and answering machines I really appreciated being able to directly communicate with REAL PEOPLE rather than answering machines.

Checked reviews of some local repair outfits when our dryer broke down. Mr. A had the best of…read morethem so we gave them a try. Got the service scheduled for three days out, and received an immediate confirmation, as well as a day-before confirmation that included a photo of the technician. Received a text from the technician when he was on his way. Upon his inspection of the dryer, he determined he would need to order a new part, but said he would be able to get back to install it by the end of the day. Turned out even better than that--he was back in a couple of hours, telling me he decided it would be quicker to swing back to my place then instead of after his next stop, as he'd planned. After the new part was in, everything was fine. The repair wasn't cheap--replacing a circuit board won't be in any circumstances--but the repair went smoothly and the dryer is now working fine.

I am completely impressed! Called them today for service on my refrigerator. I had to work at 2…read more They had a repairman here in 45 minutes, diagnosed the problem, went to get the part, came back and installed it and was done with plenty of time for me to get to work! Who does this? This was amazing! In a world of hurry up and wait, this was a pleasant surprise!

Adolf cashed a $400 check and never returned to fix refrigerator. Scammed an 80 year old couple. DO…read moreNOT TRUST THIS GUY!! He will not return our calls. Very sad!

We called for an emergency appointment on the 4th of July. The owner was very understanding,…read morepersonable and showed up to fix our issue within 30 minutes. I highly recommend them.

From the owner: Local, family owned & operated small business specializing in all of your appliance, HVAC and…read morehandyman repair needs. Same-day service. 24-hour emergency service.

We have called Thompson's Appliance Repair in the past; they are by far the best repair service…read more Thank you, Adolph, and your assistant - you were both very professional and made sure you fixed the problem. If we need appliance service again, we will be calling you. The cost of the repair was very reasonable as well! Thanks!

My elderly mother found this company online and figured they were a reputable business, she had a…read morerefrigerator that wasn't staying cold and she assumed the thermostat needed fixed. They came out and charged $120 for a service call, and said he took Cash App, Venmo or cash, and then told her she needed a part that cost $286.79 and said he would return. He did NOT return and she had to call them repeatedly and finally got ahold of what I assume was the "boss" he said he needed the money for the part before he would come out, she sent the money. A week goes by and she hears nothing, almost another week goes by and she calls them back again, and asks when they were coming back because her refrigerator was not being able to be used. She finally asked to just be refunded for the part because nothing was fixed and he ghosted her. So she was ripped off almost $300.00 and nothing was done. She had to call another repair service and pay for the part again. I wouldn't recommend these scam artist to my worst enemy. USE THIS COMPANY AT YOUR OWN RISK!!!

no show for appointment then rescheduled for next day without checking with customer first. Also…read moreonly payment in Cash, Cash App or Chime. Very unprofessional!! Found another repair service as I feel the quality of how this was handled led me to believe not a legit company!!

Brad gave excuses to come back with the part for repair and doesn't return. Not answering or…read morecalling back. He is unreliable and not someone to be trusted.

I called yesterday for an appointment and I had a very pleasant young man, Chandler, here. He…read morecalled me before arrival and diagnosed my problem. I am very happy with his performance and price. One year ago, I had a different problem and I called GE, and I was not very happy with their performance. I'm waiting for the part to come in and be installed. So far, so good. Thank you.

They are not to be trusted!! They said it would take 3 to 5…read moredays to get the part but wanted to get paid upfront $300.01 8 days go bye and they would not call me back! So I called my credit card and turned them in! Don't use this company!

I needed washing machine repair, I contacted Katie's Appliance Repair on Monday May 26,2025. Due…read moreto it being Memorial Day, the answering service told me that someone would contact me Wednesday morning May 27,2025, and schedule a technician to come out and hopefully repair my washer. I didn't receive a call back from Katie's Appliance Repair Wednesday morning May 27th, so I called again Wednesday afternoon May 27th, leaving a phone message and a text message, hoping to hear back from them. Katie's Appliance Repair. Katie's Appliance never contacted me. I would not recommend this company. This company does not respond to customer requests.

Katie came to our house for my dishwasher, She look under the sink and inside the dishwasher with…read moreflashllight and said yes there's water in it and told me to call in a couple days. I called the Assurant ( Lowe's extended warranty's). I was told that Katie said there's nothing wrong with it, How could you detect what is wrong with it with just looking underneath the sink and inside the washer without even testing it. I called her and left a msg. and she came back to my house two days after without any appt. at all. I told her what the Assurant told me and she said she will send a request for replacement so I followed up with it. And I was told that she needs another opinion. I don't understand her reason for it. Why tell me different report. Very bad service. Another company today did test to the washer and saw the leaks where it's coming from. need to replace the door so will see what happens next.