Didn't even do a complete service and still charged our insurance…read more Got rude and aggressive when talking about dealerships to my wife. Wouldn't recommend.

I had my appointment yesterday and it went so good! I'm TERRIFIED of the dentist but the way they…read moretreated me with patience and understanding made me so comfortable and at ease! They explained my dental plan and everything they can do to ease my fears and help with anxiety! They really cater to cowards The bonus was they didn't make me feel bad or embarrassed about the state of my oral health for my age... I made another appointment to start my journey for my new smile...

I had my teeth cleaned today at Sapphire Family Dentistry in Richmond, and Johnny did an amazing…read morejob. He is by far the best dental hygienist I've had in all the years I've been coming here. The entire office is always clean, and everyone is friendly and welcoming. I highly recommend this dental office.

It was a pleasant experience. The staff was friendly, and they did a great job cleaning my teeth…read more Everything was professional and comfortable. I will definitely be back!

I feel like the office staff came off very rude here the treatment coordinator just assumed I could…read moresign up for a credit card to pay the expenses of dental work. The doctor and dentist hygienist were the only ones to even greet me.

Nice clean organized dental office. Staff is always super friendly that demonstrates caring. Dental…read morehygienist educates me on the best ways to care for my teeth and gums. Both dentists are very kind and detailed oriented. Would definitely recommend this dental office!!!

UPDATE: I went and sought out a 2nd opinion...since Fort bend Dental Aliana didn't want to help me…read morethe same day...This new dentist evaluated Dr. Barrata's work...it wasn't the adhesive that was the issue....Barrata didn't cut real tooth enough for crown to sit on with good grip...so crown has a wabble effect and caused the crown to fall off.....it wasn't the adhesive...it's that the tooth that the crown sits on wasn't cut small enough for the. -- Initially I thought it was a good place, I only got tooth cleaning done. So, I provided a good review. It takes time to get to know how this organization operates. I had to go back in for a tooth issue where I needed a crown. This is when I started realizing they are not doing something correct. Vinny Barrata is assigned to me as my dentist, he seemed like he knows what he is doing. Anyways, he worked on a tooth of mine..he shaved off the cracks and sized it to set a crown on. Initially had a temporary crown for a couple of weeks while I waited to get my new crown. The problems began after getting my new crown. Note: I have experience with 4 other crowns now been set in my mouth for over 5 years. But the crown that Dr. Barrata did, first try the crown that Barrata set, it popped out in two weeks. I had to go back. Second time, Barratta put a new crown in popped out in 11 months, so I went back recently, Barrata again worked on it...I told him I thought it was the adhesive. But he chose to go the route of using a backup crown that he ordered, and put it on...he still chose to use old adhesive and new crown.. Personally, i told him if he's using the same adhesive, I don't think it will fix it...later the same day in the evening I was having dinner, just eating rice and it popped out again...that's 3 times a crown popped out worked on my tooth by Dr. Barrata. I called the Aliana dental folks asking for help today and they rejected to help me stating Barratta is at another office and the dentist Lana on site cannot assist...so basically saying to me that you need to wait for Dr. Barrata...while I suffer with a jagged tooth. This company operates like a ma and pop shop. The help who was assigned to my case, I found that Dr. Barratta was letting her shave the new crown. I asked the help are you dentist...cuz I was like why is she shaving my tooth...shouldn't a licensed professional be shaving my tooth....she was not a licensed profession...she was Barrata's help basically...when I accused her of not being a dentist...that's immediatly when Barrata stepped it. What I discovered is these dentists that work here 100% empower help/unlicesend folks to pick up some of the work dentists should ideally be doing. Immidiatly Barrata started working on my tooth after I accused the non licensed person of not being a dentist and why she was working on my crown saving and shaping....so messed up. Anyways, same day after Barrata put in a new crow FOR THE 2nd time, he cannot get it right the first time apparantly...same evening a 3rd time my crown fell out while eating rice. I called next morning to get appointment...they were forcing me to wait another day to work with Dr. Barrata...and they kept saying they want to use the same adhesive...but here I am struggling with the back of my toungue cutting up against a shaved tooth since there is no crown....they make me suffer until Barrata gets back to the Richmond location from the Rosenburg location...they asked me to go to the Rosenberg location...but the office manager asked me...I said I cannot, I work from home and they seem to not understand that I have work...going back for fallen crown repeatedly is unaccepted...3 times worked on my by Barrata..I had to go back...they do care I'm sufferring..would not let me see the other dentist on site named Lana. Anyways, I am never going back to this location.....they are kind of getto...and will be advising folks to stay clear of this dental organization going forth. Barrata doesn't know how to keep a crown glued on past 11 months in my experience. Buyer be aware is all.

I have, so far, had two good visits, but my only hesitation in giving this a 5 star, is the amount…read moreof follow ups required for my specific issue. We're only starting and my particular issue may require many visits. Things of note, the place is clean and in this covid era, fairly strict about Covid procedures. It makes sense, cause you're gonna have to be unmasked in order to have your teeth worked on. They do seem to have state of the art technology compared to my last dentist at Lovett. (I didn't have anything against Lovett Dental, just my employer changed all my insurance and the old dentist wasn't on their dental plan.) It does have a lux feel, which is kinda ridiculous, but would be soothing to those who fear dentists. The first time I watched Netflix in between a bunch of X-Rays during an emergency visit. The next time I just had music on the background. Like again, you don't really need it, it's over the top, but I can see how it would help people. In this one X-Ray chair they had a large plastic tooth and inside lots of toys for kids. So, they would seem to know how to deal with kids. I liked my particular dentist, though I forgot his name. Argh! He was funny, and blunt, which is what I appreciated. He told me only an orthodontist should attempt to remove a certain wisdom tooth I have and no responsible one would. That type of real, did jive well with me. I'm hoping my partiuclar issues will be addressed, as it's only the beginning stages, but so far so good.

I am dealing with an ill fitting crown they did for me. They've been accommodating with…read moreadjustments, but it's just not a good fit. I'm trying to make an appointment to get it redone, and they can't get me in for at least a week, which I find pretty inappropriate, considering this entire debacle is because of their screw up. If they get me in sooner, I will update this. I've asked for a sooner appointment or a refund, so I can go elsewhere.

I have gone to Fossum for years and so have other members of my family, but his office staff has…read moredeteriorated since the move. I am not really sure I would recommend the dental care anymore. I had recently recommended him to someone and have not heard back yet. I tried to make an appointment for myself today and the scheduler could only babble. I called for an appointment and whoever answered said we are booked till November, but then she gave me a date in June I could not do so she looked again and she gave me another workable date and I asked her to confirm the date and time again and she said 11/10 and I said you mean 5 months from now? She replied 11:10 time and I said can you give me what date and she said 11/10 again and I repeated "November?" Finally got out of her it is a date in July at 11:10. Someone there needs to explain to this person that date and time are not the same or only hire people who know the difference. this was not my first encounter with this new location.

My son has been in treatment for his braces for about 1 year now and this place is very…read moredisappointing. They only see your child every 6 weeks not 4 weeks and if you are 10 minutes late they cancel you and you can not get another appointment for another 6 weeks. The doctor has cancel our appointment 2x now and he can't get seen for 3 months. They say they will call you if they have a cancelation but they never do, but they make sure they take your payment ever 4 weeks. They have no room for any emergency because the doctor does not work here full time only once a week my son had a wire cutting him in the back of his month because of his teeth moving and he had to wait 3 weeks for them to cut the wire i asked if we could come pick up some wax or something from them they said they don't offer it. Very disappointed in this place I would not recommend you coming here for braces.

I love this place. When you have an emergency they accommodate you No hassle come on in. The entire…read morestaff is great from Monique and Enrique in the front to the doctors. My sons braces had a problem and they even offered to wait for us! Are you kidding? THEY ARE AWESOME!

Top notch care and top notch service from everyone. My cleaning was pain less and Dr Hussain did my…read moreBotox for grinding which is life changing to say the least. 10/10 recommend for your dental needs.

I've been going here the past couple of years along with my family and we love it here. They…read morerecently expanded their office so you'll see it bigger and more efficient. They're fast with the cleanings and checkups without compromising on their care. It's nice that they're so close to so many other shops.

After several visits, my opinion has not changed about Dream Smiles Dental. I've had a few…read moredifferent type of procedures done and all were great experiences. They all felt routine and kinda boring, which is wonderful for a dental practice. The office's utilization of technologies to communicate and complete administrative procedures is impressive. Largely contact free. This is a great place for quality dentistry in a very pleasant environment.

My appointment was at 1:00 pm, I arrived at 12:55, the front desk person (nice guy) didn't know the…read moredoctor wasn't in the office. I get back to the chair about 1:20 ish, in addition to the cleaning I need another service, instead of completing the cleaning I was left sitting in the chair for 20-25 minutes not being treated. The office staff person comes in and wants to go over the cost of a service I hadn't come in for, mind you I have now been in the chair for 45 minutes without any treatment. Finally the cleaning is done, I go to pay for the cleaning and they are still asking if I want to hear about the treatment plan. No, I can find another dentist whose patient care is more professional. I will NOT BE BACK!