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    M/M Carpentry

    5.0 (1 review)
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    9 years ago

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    Hudson Valley Windows & Doors

    Hudson Valley Windows & Doors

    (3 reviews)

    Do not recommend, poor quality work, misrepresentation, and ongoing issues…read more We hired Angelis in late 2023 to renovate our basement and add a shower. He claimed to have a full team and promised timely, high-quality work. In reality, it was just two workers, and progress constantly stalled when he wasn't on-site. Over 12 weeks, our basement flooded twice, our sump pump was damaged and we were blamed, and our electrical panel was tripped by his equipment. His crew worked sporadically, sometimes not at all, and basic tasks like installing a toilet took months. He also pushed unnecessary upgrades, including replacing a functioning boiler and a kitchen window. The Pella window he recommended took months to install, arrived defective, and still isn't fixed. He verbally, and in his written contract, described a warranty that does not match Pella's written policy, and we've had an extremely difficult time getting support from them. Please see the attached pictures of the contract I signed with Mr. Angelis and the response from Pella windows regarding the warranty. Pella is quoting me $1619.38 for the repair, despite being promised a lifetime warranty by Mr. Angelis, which he promised was transferable and would include all mechanical and glazed parts. Mr. Angelis was paid $6,600 for this window. I posted a detailed review during the project outlining these issues. It appears that review and the name of the business was changed. I'm reposting this because nearly a year later, we are still dealing with the consequences of his work. Proceed with caution.

    John and his team did a tremendous job at my home installing replacement windows. If I had one…read morething to say, they were meticulous! I have used John for many other difficult projects that needed attention, including repairing and replacing my sewer connection, installing a complicated water filtration system to name just a few. A very professional team commands the attention of serious homeowners who need quality work.

    A & J Window and Glass

    A & J Window and Glass

    (61 reviews)

    Bensonhurst

    I GAVE THEM MULTIPLE CHANCES. BIG MISTAKE…read more I normally give small businesses a lot of grace. In this case, I gave far too much. **5/9/26: UPDATE - SEE SCREENSHOT OF ILONA GUMENYUK'S 5/8/26 EMAIL CONFIRMING REGGIE ARRIVING TO DISTRIBUTE REFUNDS AND REPLACE MY SCREENS -- NONE OF WHICH HAPPENED. AND NOT A WORD FROM ANYONE.** I hired Reggie Villa / A&J Window and Glass to create custom window screens and a balcony screen solution for my apartment. Based on my recommendation, two neighbors also hired him and paid deposits as well. What followed was weeks of missed appointments, repeated promises to "check with the factory and call me back within the hour," long stretches of no communication, repeated promises that things would be ready "next week," and eventually requests for refunds that never materialized. As delays continued, Ilona Gumenyuk repeatedly communicated on the company's behalf regarding scheduling, refunds, and assurances that replacement materials and payments were forthcoming. When Reggie finally arrived to install my window screens, he showed up hours late with screens that were several inches too short and did not fit properly (see photo). Instead of acknowledging the issue, he attempted to explain the large visible gaps as intentional. One screen had to literally be hammered into place. Even after this, I still allowed myself to believe repeated assurances that properly fitted replacement screens and refunds were finally coming. They weren't. Since then, the two neighbors I referred have filed complaints with the Office of the New York State Attorney General Consumer Frauds Bureau, the Better Business Bureau, and local law enforcement. It is also worth noting that the company's Google Business Profile now appears as "Permanently Closed," despite the company continuing to communicate with customers and schedule supposed future work. As a result, customers can no longer post new Google reviews. I strongly encourage anyone considering this company to read the prior detailed negative reviews carefully. I wish I had.

    We ordered and paid for several pet-safe screens for our windows and sliding doors. They cancelled…read morethe first appointment. We rescheduled, and then they didn't show up for the next one, nor the next one, an so on. This happened around 12 times over a period of two months! Eventually, the office administrator gave me the direct phone number for her boss, Reggie, because even she couldn't get hold of him anymore. Every time there was a different excuse: he was "driving back from Florida," dealing with "an emergency with an employee in Florida," had to leave "for Florida," and so on. There was always another excuse. One day, his crew finally showed up and installed some of the window screens. However, they had to wait six hours for him to arrive to bring the material. Then we discovered that several of the screens didn't fit because he had measured them incorrectly. None of the large sliding door screens were even ready. Eventually, I'd had enough and demanded a refund for the unfinished work and the screens we never received. He promised again that he would come and complete the installation, even confirming it by email, but he never showed up. He repeated this two more times. Finally, I told him I was done and wanted our money back. His response was to hang up on me! And now, it shows that their business is "permanently closed" and I'm left to figure out how I'll get a refund from them!

    M/M Carpentry - carpenters - Updated August 2026

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