I have only been here once since I received a gift card for a massage for teacher appreciation…read moreweek. The staff was friendly and helpful. The spa seemed clean, but one of the saunas was out of order the day I was in. The massage was great! The attendant asked me for my pressure preference and the aromatherapy was not overwhelming or overpowering. My massage took about an hour but I had access to the facility for the day. I did leave after an hour since there wasn't much to do other than the hot tub and one sauna. Overall, I enjoyed the services but I do wish they offered more, like a pool, salt room, or other amenities.

I like bringing my wife here, normally she's very relaxed and calm when I pick her up…read more Today, apparently they went out of their way to upset her, and in turn make me pretty angry. We've been paying for a membership now for two years, but we are certainly reconsidering that decision. First of all we traveled all the way from Southern California, and we actually went to buy swimwear as so she could enjoy the amenities, beforehand as she has done before. Today she ran into a receptionist who refused to grant her that privilege, I immediately told her I could pick her up, but she told me she'd be done sooner, according to them. She said that they denied her because it was to limit the exposure to heat prior to the injections? Did some recent study just get published that says exposure to a sauna, jacuzzi or a steam room before getting injected 90 minutes prior is dangerous? I just find it hard to believe that this policy is in place when she arrived well over an hour before her appointment for them not to allow her to enter the facility with a day pass is very unpleasant action. Then to tell her that they would see her sooner but subsequently fail to meet that objective and to make her wait the entire time without any word or update is atrocious behavior. Because they did not see her sooner they basically cheated her out of a large portion of her day. How is this acceptable? How do the owners think this is treatment their clients deserve? This is as nasty as the ring at the bottom of a public toilet. You stressed my wife out, and made her far more tense than when I had initially brought her! What exactly is the point of ruining her day? Why is management unable to make good on their word? Why lie to her? Is this how you treat the people who support your business? What she hoped to be a refreshing experience turned into a nightmare. How can we possibly continue to support such an establishment in good faith? Why travel from LA? Why buy swimwear? Why have a membership here? These are the questions my experience from today are leaving me with. It enrages me that you disappointed a loyal customer and she's too sweet and kind to say it herself but the only memorable moments she'll take are that you were mean and you lied to her, and she'll probably blame herself. Not the best wellness in my opinion. This spa clearly has issues that it needs to resolve before I'd recommend anyone bringing themselves or someone they cared about here. Stay away from places like this.

Dre is the greatest hair stylist I've seen in ages. Great care and conversation! The space is well…read moreventilated and starkly lit.

DO NOT go to Jen Booth here. She has no idea how to cut hair. Chopped my bangs to smithereens,…read moregoing in the Wrong direction. She promised she would never do it again. 24 hours before my appointment she canceled, saying she "didn't feel comfortable having me come to Her Salon". Because she doesn't want the owners & other stylists see that she is a sloppy stylist who doesn't care if she destroys your hair.

I just had "the PRF under-eye treatment" done yesterday and the results are absolutely amazing!! I…read moredon't look tired!! I am so grateful for & highly recommend the PRF under-eye treatment that actually works to do away with the under-eye dark circles. If you are searching for a professional personal treatment center, The Beauty & Wellness Collective is definitely worth time for your personal investment for yourself. The entire staff are all very friendly, wonderful and professional!

Absolutely love my experience with Kat and the Beauty Collective! Each time I come in we always get…read moreto chatting and catching up on all the things that have happened. Every time my services come out wonderful and I leave feeling refreshed! Their new place is absolutely gorgeous and the set up is perfect for their high-end and luxurious treatments!

I was seen at Bella Grey for Botox and filler, and had a wonderful experience. The staff were warm…read moreand friendly, and the work done by Emily and her colleagues is exceptional. I follow the spa's social media as well, and the non-invasive before and after changes she helps people achieve are truly astonishing. I would recommend the spa to anyone for a number of things, from my grandmother to people my own age (38). At B.G. you are provided with honest, realistic, personally tailored goals and results that look amazing yet natural.

It pains me to write this, but here you go..... and a bit long…read more Bella Grey Medical Spa! If you do AI on what a Medical Spa is, this is the definition: A medical spa, or med spa, is a hybrid facility that combines the relaxing atmosphere of a day spa with medical-grade cosmetic treatments performed by licensed medical professionals, such as physicians, nurses, or physician assistants. 'These services are supervised by a physician' and go beyond traditional spa services by utilizing advanced technology for a range of non-surgical aesthetic and rejuvenation procedures like laser treatments, chemical peels, and injectables. So my first question/concern/issue is that 'these services are supervised by a physician'. This is most definitely not a Med Spa that is supervised by a Physician. Emily's credentials are MSN, APRN, FNP-BC. Clearly not MD, DO, anything that would indicate Physician supervised. So, IDK? What do you think? So let's move on to that it is a 'hybrid facility that combines the relaxing atmosphere of a day spa with medical-grade cosmetic treatments'. I dare that you to go here and think that any treatment you have feels relaxing. Like wow, Emily, the owner does not give off a relaxing vibe at all. In and out in 15 - 20 minutes. Please tell me, absolutely not that. Relaxing? Definitely not. And let's move on to my last treatment. $10/unit botox special! Wow, she absolutely over injected my forehead, I had welts and had a Botox headache for 3 days. Have never had that in all the times that I have had Botox (30 years+). And the IPLs I have had are joke. It's just zap, zap, zap - I think 3 minutes? Others that I have had provided numbing cream before and gave 2 - 3 passes. I bought a 6 IPL package, did 4 - what a mistake. So I am 65, not that that matters - but for 30+ years I have been doing Botox, IPLs, Sculptra, Fillers, had a Face Lift, Eye Lift - you name it, I have done it. Am I vain? Absolutely! (just wait until you're 65, ha!) So, Emily will come back and say that I am the worst patient, that I asked a question over the phone if I could do an IPL and Botox on the same day. She will say that I was argumentative, that I yelled at here (I absolutely did not). She will say a lot of things.... but IMHO - take your time with your patients, just saying. I would also like to add that I have been in Healthcare for my entire career. 45+ years. This is not a place I would recommend or refer to friends. Clearly there are a lot of options in Reno, in town, find someone that is compassionate, understanding of your needs and takes time to give you what you need/want. Obviously you are paying out of pocket - so yeah, do your research! Now reading Emily's response, these are now my words/my response: I was never rude, I did not yell at her, I was most definitely not slurring, omg! I just asked a question on the phone. Could I do Botox and an IPL same - she responded and I booked my appointment for an IPL and Botox. That clearly did not go so well. She wants to keep on with the banter, make me look bad (why would you do that to a patient) I'm good and I know that I would never go back to her! So any of you that are in your 50s/60s as I am - I don't think Emily is the right person for you, I think she's early/mid 40s-ish?..... Look for someone that understands you, your age, takes their time with you. And this is an interesting response, right? 'Again, please stop. I have several witnesses to your belligerent phone calls where you are incredibly rude, slurring your words, and asked to no longer be a patient here. Please stop.' Oh my goodness! Please get over yourself! Yup, please provide those several witnesses, really? Honestly, who would say that? I will say the same to EMILY! You are a Healthcare Provider that is not compassionate, completely Rude, completely and truly all about you. So yeah, Please stop! Yowza! At the end of the Day, why would you want to go to a Provider that feels like they need to blast their patients? Emily is self absorbed/all about herself. So done!

I love this place. It's spotless , it always smells nice and everyone's very friendly. Jason is…read moreawesome super friendly, patient and kind. He is a pro at everythinghe does. I tell everyone to go see him.

This was my first visit to Renew. My previous provider left the spa I used to go to for my filler,…read moreso I chose Renew based on the wonderful reviews. Well, I found out for myself how wonderful they are! Jason did a fantastic job on my lip filler. He took his time to make sure it was everything I wanted. He checked in with me on the pain and if I was doing ok multiple times. Im so happy with my results! I recommend Renew and Jason 100000%

Oh my goodness, Laci is a master of her trade! She has an incredible aesthetic eye, flawless…read moretechnique, and is absolutely one of the sweetest people ever. I've had multiple various treatments with her since moving to Reno a year ago, and every single time I've been delighted with her work! I love the way she highlights and magnifies a person's natural beauty. I feel 100% confident in any suggestions she has and love just letting her take the wheel. She is by far the best I've ever worked with, and let's be honest, I'm no rookie!

Lacy has mastered her craft, always a perfect application every time. She's personable and caring…read more Listens to your concerns and offers solutions! I've been going to Lacy for over 5 years, wouldn't go elsewhere.

It's been 4 years since my surgery and I'm still so happy with my results. I've never felt so…read moreconfident. Before my surgery, I was constantly aware of my nose and self-conscious about how it looked from different angles. I don't think about it at all anymore. It's so nice not to have that noise taking up space in my brain. Sometimes I'll take a picture and say "thanks dr Yamamoto!" I've added some current pics that show it fully healed.

I recently went in to see Amanda for facial Botox and Nefertiti lift (Botox along the jaw and…read moreneck). She is so gentle and professional. Love visiting the office and always feel so well taken care of.

Maddi gave me the lips of my DREAMS! Her initial consultation was so thorough, asking what I wanted…read morewhile telling me what she saw and we were able to figure out the exact shape and volume for my lips leaving me with even better results than I expected!!

I have very bad neck pain. It has been a problem for at least 10 years if not more. I am tired of…read morehaving to get lidocaine shots in the trigger points, and have researched other ways to relieve it without having to take pills or get injections. I came across a device called Omniwave while scouring the internet for solutions and immediately wanted to try it, but there has not been any place in Reno to get it. Oh a whim, I googled Omniwave again not expecting anything, but then this clinic came up. First off, it should be listed as Youth Inc. instead of just Youth, but meh, oh well. I had a long consult where I was not rushed and had the opportunity to ask all my questions before committing. I did not feel pressured into buying anything. After grilling the device tech, I felt confident to buy a package of 6 treatments. The treatment itself was odd because I was expecting there to be pain, or at least something. The only thing I felt was a small tingle, so I presumed that it wasn't really working or going to do anything. That went on for maybe 7 minutes before the treatment was done with. So I got up a little cranky, but then when I bent down to get my hat, I didn't have the same level of pain that gravity exerts on my neck when I do that. So that was the first big notice. The second notice was my range of motion. I could see more when looking over my shoulders. Lastly, I was in process of developing a migraine, which I get frequently due to my neck, but it did not set in during the evening. I was able to function normally. I'm two days out from my treatment and still doing well. Looking forward to my treatment schedule and the results that will come.