I went for a pedicure for my ugly feet. Diana is wonderful and the place is comfortable. She did a great job, and actually enjoys what she's doing. Plus, the pricing is reasonable and fair. If you're a guy or a gal, I can recommend this place. read more

I was the first appointment of the day, but my technician spent the first 20 minutes of my appointment setting up instead of starting my service. That was disappointing, especially since I had arrived on time. I went in for a pedicure and wanted a white polish, but I was told they were out of white. While I believed her, I've honestly never had a nail salon run out of such a basic color before, so I had to choose a random shade that I ended up not liking. The pedicure itself was fine, but my technician was on the phone for most of the appointment, which made the experience feel impersonal. I originally found this salon through a TikTok recommendation. Later, I realized the creator worked nearby and appeared to know the owner--he even stopped in during my appointment to ask to borrow staples. That made me question how unbiased the recommendation really was. This salon has a lot of potential, but the customer service fell short. I was the only customer there, yet I still felt overlooked and uncomfortable. Between the paid parking, the price of the service, and the overall experience, I don't feel it was worth the cost. read more

Maria was amazing and she gave me such. Great massage nice to talk to and very thorough. Diana the owner kinda sucked tbh. She didn't give a massage (even tho our service requested it) and didn't want to do a good job. And she didn't even ask if my husband wanted a refill) very underwhelmed for Diana's service and husband thought it was worthless. I want to cry because this was his first pedi, and the whole point of this was to get a massage. I'll go back... but not For the owner Vibe was cool and chill tho. Maria made up for the energy. read more

BBM Nail Lounge - Nail Salons Near Me - Reno, Nevada

this place has a ton of potential but the actual pedicure and service we received was not worth the price. sloppy work. don't waste your money or time. My nails were cut too short and crooked, the polish has bubbled, my cuticles are flooded. By far the worst pedicure I've ever had. read more

BBM Nail Lounge - Nail Salons Near Me - Reno, Nevada

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Diana was half an hour late for my appointment and told me that someone else answered the phone the day prior and booked with me, not her. Ok, no worries, mistakes happen. The quality of nail care I received is poor and my gel nails look like a gob of gel polish sitting on each nail that makes each nail look bulbous at the top and slopes down into the nail bed. I had polish and hardened gel stuck to my cuticles and the sides of my nails and my cuticles and skin around each nail is torn up pretty terribly. I have dry cuticles to begin with but that's why I came to a nail salon; and that's part of a manicure. I didn't even get my hands soaked prior to getting my cuticles jammed back which hurt. I'm super disappointed and unhappy as I made this appointment for my birthday AND I paid more here than at ANY other nail salon for super haphazard service and quality. read more

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My mom, sister and I wanted a little pampering afternoon, so I made appointments at BBM based on their reviews. I didn't realize that they were located in The Basement (an awesome underground area with retail shops, places to eat drink, a flower show, a barbershop and this nail salon). The vibe is very cool, (darker colors, soft music and very comfy chairs). We pretty much had the place to ourselves, which made for a very relaxing experience. They do pedicures and soft gel or regular polish manicures. The location is perfect, because you can walk around and enjoy the other businesses here either before or after your pampering. All three of the ladies that worked on us were wonderful. If you're looking for an elevated pedicure, and don't want to smell or use harsh chemicals, this is definitely the place to go! read more

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Never got service here. Me and my friend are from out of town and needed an R&R. Found great ratings here and decided to head over. No sign that they were closed online and only found out they're appointment only. Their website didn't even mention that and it seemed deceptive that it was an option. So just be careful upon arriving. We even tried to called twice and no response and was advised to leave a vm. Not sure what type of business is being run here but definitely not tourist friendly. A customer even passed by and she doesn't know any info on the owner and mentioned to leave a message and will receive a call back for appt. Again, not friendly for tourists read more

BBM Nail Lounge - Nail Salons Near Me - Reno, Nevada

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My wife and I have been here a few times now. We like the vibe here (and in The Basement overall) and how relaxed and laid back everyone is. Maria and Liz are the two that take care of us and they both always do a great job. They're both friendly and good at their jobs (even though they're both keep teaming up with my wife to try to put color on my nails...not happening. Lol). It's a shame The Basement hasn't gotten the love we feel it deserves. If you're a local, get out and support the businesses in there. If you're visiting, consider spending some of your vacation dollars here as well. We need more local business like that. read more

Diana is so lovely and takes good care of you during your appointment. I always leave with my nails looking fabulous

Loved this Nail Lounge! The seats are so much more comfy than your typical stiff chairs that are supposed to have comforting massage settings but they always just hurt me! The chairs are on an elevated platform with the mail techs at an angle below you which makes it so much easier to hold your leg up for services. They offer regular and gel manicures and pedicures. The leg massage was great and the techs all professional and friendly. This is easily one of my favorite new nail salons! read more

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This place is true to its lounge name. The vibe here is chill and I love it. Diana had a cancellation and called to fit us in. We had the place to ourselves so she let us control the music, kick back, and was fun to chat with. Drinks were complimentary (every place should do this) so we settled into the uber comfy lounge chairs, soaked our toes in copper bowls while sipping wine and just relaxed. I opted for the top level Dr's Orders pedicure since my hiking calluses needed some serious attention and left with incredibly soft feet. It's worth the splurge, so just do it. I wouldn't hesitate to come back to BBM Lounge and get another pedi - especially from Diana. read more

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High price alert but worth the experience. . I got the second to highest price service. . So basically overall its a basic pedi but you get no stone massage. But comes with a drink of your choice, beer or wine or champagne. And a nice environment. . The service was phenomenal pay attention to cleaning and clipping. Also great with painting the toes in line and neatly. . Great stories being told while doing our pedicure. It was fun , funny , enjoyable and made our day. . We loved the comfy chairs and the environment. They even had a nice Bluetooth speaker where we can play our own music. . We will be back for some more pedicure soon on our next getaway trip. Thanks for reading and have a yelptastic day! read more

BBM Nail Lounge - Yesss - Nail Salons Near Me - Reno, Nevada

Good job on two pedicures there. Getting an appointment is a bit tricky as their listings online don't seem to match their posted hours, so I'd call. Both techs were good, efficient, and friendly, prices are reasonable. Vibe is hipster, but hell, you can't have it all. read more

I want to give this place 5 stars because Diana truly made the experience a remarkable one. It was the day before my wedding and my girls had set an appointment up for us to get our nails done. Diana poured us some drinks and started my pedicure with cheers and even had a charcuterie board brought in. The ambiance really was welcoming and I love how she engaged in our conversations and was fun! But the reason, I give it a 4.5, is because the quality of the nails. One of my friend's nails broke the second day, a jewel fell off on one of mine and Im not a perfectionist but some of nails looked a bit messy. I'd still give her a chance because despite her being short-staffed that day, she was still determined to not let it overwhelm her. read more

I love this salon in The Basement in downtown Reno. Comfy chairs, pretty soaking bowls, unisex decor on the side of masculine. Clean and inviting. I love Lisa who gives an awesome pedicure. Several choices of pedicures at different price ranges. All the technicians are good. Give this salon a try, you will fall in love like I did. read more

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Basically you pay $90 to soak your toes, and have them spray on some almond oil to your fingers! Oh you get a "complementary" drink. If you want polish it's an additional $10 for toes and $10 for fingers. I walked out of there with feet that had been soaked, gel polished but not massage or lotion after so they were uncomfortably dry and still rough!!! Then for the toes...she barely filed them. Put on some gel. Didn't cure them all the way! Never touched my cuticles. I pay to have a manicure to have my cuticles and nail beds addressed!!! Great ambience but would never go back. A rip off for the price. So many other nail places will take the time to really smooth your feet and address your cuticles AND they'll give you a nice hand/foot massage! Sorry this place is a definite pass for us! read more

I'm not PC. But you already knew that. But I think I have finally found a nail place I really like. It bothers me to have staff talk about me in front of me in a different language. And it seems I don't convey what I want very well. At the recent Elite Event Soirée, I was introduced to the great new business. That's what I love about Yelp Events - discovering new places. At the event I wandered in and met several of the staff and talked about their services. Booked a manicure right then and there. Returned the next morning for my appointment with Connie. To start with, there's no more leaning over the table. You kick back in the huge comfy leather chairs. The tech wheeled from side to side while I relaxed. I went with a simple manicure. There's like five coats on my nails. They should last quite a while. Very happy. Since they are in The Basement, you can grab a coffee from a Global or a cocktail from 7 Troughs while you're there. read more

BBM Nail Lounge - Nail Salons Near Me - Reno, Nevada

After my pedicure I am BEYOND RELAXED! I worked with Connie. She is energetic, kind, and a delight to chat with. She made me feel relaxed and comfortable. The facilities are clean and have a cozy feel. The large leather chairs help keep you relaxed and comfortable while getting your pedicure. BBM Lounge offers wine and beer to sip on while enjoying a treatment. If you are looking for some hung stronger, you can order a drink from 7 troughs and it will be delivered to you. There are only six chairs in the lounge so if you have a party or more then six, you will have to get pedicures in shifts. If you have a group, I would recommend calling ahead to insure that there will be appropriate accommodations. Parking can be an issue during the week, however, there is free parking in the WestElm/The Basement parking lot on weekends. read more

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This place is amazing and that's not the free alcohol talking. Best pedicure experience ever! My husband and I have a regular BBM self care date followed by downtown date night. With their size it's like having a private lounge to yourself. BBM is not your regular nail salon. Super clean and scent free, great ambiance and no rush. Make sure you arrive early to take advantage of the full experience and find parking. Diane is amazing and I'm so great full for her accommodating me with my baby when I can't find a sitter. read more

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Diana, is amazing at what she does. I recommend her and this place, which by the way it's so cute, comfy and friendly. They have a variety of beverages. read more

BBM Nail Lounge - Nail Salons Near Me - Reno, Nevada

Was looking for a new place for guys to get pedicures and I came across BBM Nail Lounge. Plus, there website says it all. "A place where men and women can feel comfortable" What's even better is that the fact the ladies there make you feel comfortable, provide excellent customer service and make you feel like you're being token care of and not just any other customer! The "One the Beach" pedicure with a complimentary drink (805 was my choice) was the way to go!! Can't wait to come back! Nicole is beyond awesome! Customer service is spectacular and make you feel very token care of. The price is fair and way worth the experience. Great environment and love the look of the copper through out the place. Highly Recommend!! read more

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Pretty dissatisfied. I went for some "me time" and I desperately needed a pedicure. I had walked past this salon before and it was extremely welcoming and it looked luxurious so I thought I would give it a try. I am new to the area and still searching for a nail spot. The pedi started out fine but shortly after starting, the nail tech began watching tik tok's and IG videos on her phone. I thought this would only happen for a short time but it continued through my entire pedicure. She had her air pods in so she couldn't hear me when I asked for another coat of polish. The color I had picked was thinner than I expected. I wasn't pleased. To top it all off, my nail polish started peeling the next day and my toe nail cracked right down the middle. I thought for the price, this would be a top of the line pedicure but I was sure wrong. read more

Made appts here with my friend for 4pm on sat. Diana was who did my gel pedicure. They were running behind by about 25 mins. Which is ok but no one Ever apologized? They just told us to wait outside in the seating area down the hall and they would come and get us. It was almost 25 mins by the time they came to wave us in. Very small place, has a very masculine look and vibe. Dark navy colored walls, 7 leather chairs lined up facing towards the middle of the room. Large Brass bowls are what you soak your feet in. There is no tv, the walls are adorned simply with retro pictures of Reno. Cool thing is they have a menu from seven speak easy that is located right down the hall that you can order appetizers and drinks from that your able to enjoy while you get your pamper on. For the nails! I usually get the French tip everywhere I go and so I stuck with which I'm comfortable with. The bottom part of the Leather chair you place your feet upon is super soft and rounded, has no stability to it. So The UV light they placed on top would keep rocking into my wet toe polish and to stop it from doing that I had to hold my legs up myself. This is uncomfortable and although the leather seating is nice to look at it isn't practical? I asked her to cut my nails but make it flush with the skin but they were cut too short for a white tip. And bc of that my white tips are just too thin and not consistent throughout? Idk if she doesn't do many but this is not what I was hoping for. I did appreciate the scrub and hot stone massage that comes with it. But overall my white tips look too thin on a few where I can almost see through it.. I really wanted to love this place but price was $88 so $105 after tip for only gel pedicure which seems extremely high for the quality I received.. read more

BBM Nail Lounge - My big toe is cut too short and up close the line isn't even.. - Nail Salons Near Me - Reno, Nevada

The best manipedi in Reno. Their work is very professional both for nails and pedi cure

Finding this place was an adventure well worth it. The decor in the basement reminds me of a tattoo shop. The exposed piping and ceiling are beautiful and the canvas paintings make it look very hip. Their spa chairs are so incredibly comfortable, I'll take these any day over massage chairs. Our pedicurists were super friendly and tatted up, we were so comfortable and pleasantly surprised. We will definitely visit again! Very clean, they wiped down every bottle and surface after our visit and offered us the tools they used as well. read more

BBM Nail Lounge - The spa bowls are so fancy! - Nail Salons Near Me - Reno, Nevada

Had a good time with the hubby getting our pedicures done. True rating is 4.5 stars dinged a bit only because our wait time...well his not mine. His tech had a client (prior to us) add additional services so he had to wait 15 to 20 minutes before she started on him. They were very accommodating and kept warming up his water so that was sweet. Scheduling was super easy and uneventful. They called to confirm a couple days before. Definitely recommend. Im in love with my pedi...due to COVID restrictions it's been awhile since I had a proper pedi so nice to get pampared a bit. Service 4.5 Price 4.0 (wayyyyy more economical then the resort spas) Ambiance 5 I love the look and feel of this place. It's in a basement but it isnt dark and dingy. Very hip and fun! Parking 3.5/4 - not many stalls but there is street parking read more

BBM Nail Lounge - Shmancy pink gel toes! - Nail Salons Near Me - Reno, Nevada

Atmosphere lacking order and cleanliness, no licenses posted, , expensive for poor quality service with no attention to detail hands had polish on them didn't clean up over polish . Very small space should have walked away when I looked at space!! read more

I visit every five weeks for my toenails to be clipped. Maria does a fabulous job . She is very thorough and pays attention to detail.

Love the aesthetics of this place and great conversation with the nail technicians! Got a pedicure here with my husband and it was so relaxing!! After SIP i really needed a pedi!!! They clean the place so well. Pricey place but SO worth it. read more

I needed a last minute pedicure and my usual spots were booked up. I had heard great things about BBM and even sent some people I know their way to try it out.. but it was a perfect time to try for myself! Booking was SO easy and there was a lot of availability! My tech ended up being Nicole and she was great. Very friendly and enjoyed chatting with her. The pedicure was awesome and loved the warm towels and sugar scrub. The best part about BBM Lounge was the vibe. Located in the Basement in downtown Reno, you almost feel teleported into a different time and place. Very clean with a just a great way to relax. Tip-- Women, bring your men! This would be a great place to make them feel comfortable with a pedicure! read more

Unfortunately, this nail salon is recently under new ownership, and I had a bad experience. My gel manicure and pedicure services from the owner were poor. My nails were filed jaggedly, gel on my cuticles, uneven polish that did not cover the whole nail, some bubbles = incorrect gel application. My toe nails were cut crooked, uneven coats of polish that did not cover the whole nail. My heel callouses were not addressed at all. Overall, the workmanship was unsatisfactory. The other nail tech (employee) seemed detail oriented, my sister received a good service from her. Update: gel polish cracking and flaking after merely 4 days! Worse wear than normal polish! Do not recommend this place read more

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If you're not here getting the "Dirty Diana Special", you're missing out! Put on some 80's music and you're in for a treat! In all seriousness, this was the best pedicure experience I have had since living in Nevada, and it was all due to these ladies' fun attitude and superior service. And I got wine. Wine never hurts! Do yourselves a favor, come see Diana and Nicole. You will not be sorry! read more

Very cool spot, however I was disappointed with the pedicure - the basic is super-basic, with hardly any scrubbing, no filing or cuticle trimming and a perfunctory massage - doesn't compare to the level of service I get at home in the SF bay area, yet more expensive. Note to management: please instruct your staff that it's not okay to call across the salon to ask if I want to leave a tip, and that 20-40% is suggested. Wtf, 40%??? It's in poor taste to ask for a tip in the first place, and 40%?? on a sub-par pedicure?? Left a really sour taste. read more

Nicole Diana Diana Nicole Doesn't matter Together they make quite a team Alone you feel equally pampered and spoiled! If you haven't experienced BBM Nail salon yet, you haven't had the BEST in Reno. Truly an experience! read more

I really wanted to like this place but the services I got were mediocre at best for the prices. Positives: -tons of colors to choose from -cool chairs/vibes for services -friendly staff Negatives -pretty pricey for the services - mediocre mani/pedi -didn't soak nails for manicure - made cuticle clean up pretty painful and left me having to clean them up myself at home -gel polish chipped after first day. It didn't seem that the nail tech got the clear gel on correctly or let it cure for long enough -filed nails too short - I asked to keep all the nail length and just shape, but she filed down so much of my natural nails read more

This place is a gem! Received a wonderful pedicure from the fabulous nail tech Nicole today. She was very personable, gave a great foot massage and the environment inside is such a great twist on a nail salon with an awesome modern vibe. Can't wait to go back and bring my hubby & enjoy a cocktail while we get a couples pedi! read more

BBM Nail Lounge - Pedi - Nail Salons Near Me - Reno, Nevada

I've been coming here for over a year now with my husband. This is the best place to introduce someone to pedicures. The salon is cozy and I really like the copper basins they use for the water. They offer a variety of packages and they always have good beer and wine offer during your stay. Diana is very personable and knowledgeable. You can also order food and drinks from 7 Troughs speakeasy and have it brought to you while getting in g pedicures done. I always look forward to my monthly pedicures. read more

Diana was fabulous! She was fun and friendly and there were three of us: 2 with pedicures and 1 gel manicure. She did such a beautiful job. She took her time and prepped my nails carefully and they are the best they have looked in a long time. She noticed an imperfection on one and promptly fixed it. Thank you!! read more

Very unique location, nice decor, and reasonably priced for spa quality pedicure. I arrived a little before my appointment which must have been pretty close to opening so I was the only one in there and got started right away. I got the Dr's order which included nail care, callus scrub, salt scrub, foot mask, massage, then another massage with hot stones, and polish. Included drink but I ordered a mimosa from the bar. It was not considered an included drink which was a bit of a bummer. Next time I'll stick with the included wine ;) nice color selection for polish and Natalie was very nice and gave an excellent massage. The basement is a super cool location and will definitely be back again! read more

BBM Nail Lounge - Unisex and cool vibe/decor. Lovely copper foot baths which are cleaned in front of you - Nail Salons Near Me - Reno, Nevada

I wanted a day of pampering for Valentine's Day, and what better way to spend it than with a couple's pedicure at BBM. I've had a few pedicures before but today was my husband's first time... and he LOVED it! We both had the "Down & Dirty" booked, but opted for the extra sugar scrub and mask. The package included trimming the cuticles, clipping the nails, and softening rough edges. Korrie (nail tech) was amazing. She made the whole experience relaxing for my husband. She was able to soften his heels that had cracked. He was apprehensive because of the word "salon". Unlike the majority of nail salons, BBM doesn't have the acrylic smell. The large leather arm chairs and copper basins help make the experience stress free. Of course the wine offered didn't hurt either. We already have another appointment booked in April. Huge thanks to Lisa and Korrie for making this Valentine's Day a pampered one. read more

BBM Nail Lounge - Hubby's first pedicure (with Korrie) - Nail Salons Near Me - Reno, Nevada

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