Young lady at the front desk chuckled at me and made me feel unwelcomed. This seems to be more of a…read moredaycare than an archery place. No pro shop either. Weird.

We booked a group event, and we had an excellent time at this archery center…read more Location: the parking is a little confusing, but it's otherwise very spacious and with plenty of areas to park. There appears to have a lot of spaces with different types of activities like laser tag/paintball from what I saw. Staff: Staff was extremely friendly and helpful. They went over the rules and were able to supervise us despite the large group. They arranged fun little competitive tasks for us, and that made everything really fun! Activities: Having some friendly competition was an excellent idea! The balloons challenge was a fun addition as well! Definitely an excellent idea for some group bonding!

Splitz has a great concept, but my experience was undermined by poor customer service and a lack of…read moreaccountability. Staff interactions felt dismissive, and when concerns were raised, they were not handled with professionalism or care. Most disappointing was the absence of meaningful engagement or resolution from management. Mistakes happen, but how a business responds matters. In this case, communication, attitude, and follow-through all fell short. I hope leadership reviews this feedback and takes steps to improve staff training and customer engagement, as these changes could significantly improve the guest experience. Below is the formal complaint that was emailed and submitted, however, there has been no response: Good morning, I am submitting a formal complaint regarding a private event held at Splitz Bowling - Gainesville, FL on Saturday, January 10, 2026, from 8:00 AM to 10:00 AM. The reservation was under the name Josie Jackson, and we paid $435.38 for a private section with four lanes for two hours. Lanes 27 and 28 experienced continuous technical issues throughout the reservation period. While I understand that having more than six participants per lane can sometimes contribute to delays, lanes 27 and 28 did not exceed six players during the first hour and were the first to malfunction, confirming the issues were not related to lane capacity or guest usage. During the final hour of play, lanes 29 and 30 also began experiencing issues, further reducing usable play time across all four lanes. Additionally, our dedicated server was present for less than an hour and did not return, and multiple staff members were disengaged despite a busy venue. Management arrived 30-45 minutes later and offered minimal remediation (initially 15 minutes, then 30 minutes across all lanes), which did not resolve the technical issues. No meaningful follow-up occurred despite assurances. On-site security staff were inattentive. Given the cost and repeated service failures, I respectfully request: A corporate review of this incident Appropriate compensation or refund Corrective actions to prevent similar issues for future guests I would appreciate a written response. Please let me know if you need additional documentation. Shantell Hadley, MBA shantella.hadley@gmail.com

I came here for a fun Friday night of bowling with my friends. We booked ahead online since we…read moreweren't sure how busy it was going to be. Overall the bowling and the game was fun. We were mostly not impressed that the lane kept having technical malfunctions then when we went to renew for another our lane stopped working completely and they had us wait 10-15 minutes just to wait for another lane to open up in the boutique area. Staff wasn't exactly helpful.

We do not live in the Gainesville area but we do have family that does. We came here for a…read morebirthday party for my nephew and this place is very similar to the other trampoline parks I've been to. This one, however has arcades, laser tag, and a rope course. Looks like they had party room options but our party was located upstairs at a long picnic type table. What I did like was that they had large loungers (very comfortable) available along the wall upstairs where parents and the adult guests could sit while the party took place. The kids jumped for about an hour then came upstairs for the pizza, chicken tenders, and cake. Given that the party seemed rushed there was no time to open gifts so we helped take them to the parent's car then we all left. My main reason for not giving 5 stars is that we were all advised that prior to the party to fill out the online waiver (which is required for all of these types of parks), which we did fill out. Upon arriving, we were asked to fill out a paper waiver -- I advised the young staff member that we already filled this out online so why are we now having to fill it out again. She seemed to be dumbfounded and didn't know -- told me that she was just told to have all party guests fill out the waiver and that she thought it was because they were having system issues but wasn't sure. Frustrating but I made the hubs fill it out since I did it online previously and didn't feel like filling it out again.

This family entertainment facility in Gainesville features many trampolines, a four story jungle…read moregym, arcade games, laser tag, rock climbing, zip lining, etc. Prices start at $23.99 for two hours or separate pricing for each area like the Trampoline $17 for an hour but socks must be purchased for $3.50. They offer daily specials Monday to Friday. Pricing a bit expensive for families. It seems dark inside. Little children are jumping with teenagers so a little dangerous. A fun time for kids.

We had them for my sons birthday party and it was GREAT!! They were attentive and focused on my…read moreson. They were flawless with making sure everything was sanitized prior and during the birthday party. Highly, Highly recommend them for parties and events.

From the owner: We specialize in Mobile video games and laser tag!! For all…read moreevents, parties , fundraisers and so much more!!

Came here with ny summer camp and we had a great time. There's a lot of activities for the kids to…read moredo and the staff are friendly and attentive! The only thing the fell short on was the food. They need to update the menu you can download off their website as it says the 7 inch pizza is $5.99 but when you oder it there its $7.99. Then I had to add pepperoni for $1.50 and was only given 4 which was disappointing. I also got the loaded tots which were really good I could tell the actually fried the bacon and didn't use bacon bits. The tots could have been crispier and would have benifitted from some shredded cheese but over all not a bad place and I would definitely come back.

Friendliness at the front It's already hot outside and feels…read morelike it's just as hot Im here. Also we need a plastic bag and not one bag available for us to have after spending all the money we spent. No to go bag not bags yet all these garbage cans have bags and no bags. If you can't give just be honest don't look at us like we are dumb and say have none. Kind of heartbreaking to what to be out with my grandkids and it's not so fun for us

Went on a Groupon with some friends some time ago. This place is in a rundown bowling alley. The…read moreplaying "arena" has a decent layout but is small. We got a pitcher of soda that somehow simultaneously tasted like mold and bleach. Just no.

Second year in a row for my grandbabies fourth and fifth birthday and they had a ball! We rented a…read moreroom and brought in our goodies and decorated while the kids got their socks on to go jump on the trampoline. Plenty of space in the room, the staff was friendly and attendive, all of the kids had a ball and that's all I could've asked for. We had a wonderful family time and I highly recommend for parties and events at this location. Highly recommend!!

Youngest daughter's choice for her bday. Drove up from Jacksonville to Valdosta to spend the day…read morewith her cousins and to jump around. What a great stop. It wasn't too crowded, service was great, and plenty of space for the kids to spread out. They even offer a military discount which was so appreciated. We will def return next time we are in Valdosta.

one of the most unique things you can do around here. Their…read morecourse has hills, and rough terrain so its alot more fun than just a straight away. You can crush a car for more $ but I didnt try it. The tank is surprisingly easy to control and we saw some coyotes at one point. They also offered a discount rate to let the passengers drive after.

After you've had your fill of Disney and all the other parks, run to Tank America to try your hands…read moreat driving an authentic war tank! Experience is by far one of my top ten most fun things to do! Our Instructor was phenomenal and funny and really good at navigating us through when we would mess up on the course without losing his sh*t :) With every penny and we will be back!!