We waited longer for the dispatcher to get back to us than we did for the tech once she reached…read morehim. He struck us both as a happy warrior, enthusiastic and amused by how badly we had managed to clog the line to our septic tank. He cleared it quickly and was off to his next adventure. Hopefully, we won't have to call them soon, but we will call them.

They can't keep their phone up to date I just tried calling and got told it was disconnected and I…read morehit the call button at the top of this page.

Bill and his crew are responsive, knowledgeable, and honest. They have done a few projects for us -…read morefrom sewer repairs to a major earthwork project for a retaining wall. No problem big or small - he brings the equipment and the expertise - and a can do attitude. He also once even refused work that he thought should be better done by others. I'm happy to give him a five start rating.

Bill did a whole septic system repair for me. Capable, friendly and honest - his estimates are spot…read moreon from day one and the pricing is competitive, no surprises at all. In fact he was willing to do some extra work around my yard for no extra charge. A pleasure doing business with - highly recommended.

I got quotes from a LOT of companies before settling on Blue Jay and I'm glad I went with them…read more They installed a furnace, central AC and a tankless water heater for me and everything was done properly. Their price was competitive with other companies I got quotes from and I felt really comfortable having them in my house. And as a plus, they were really nice to my dogs

Garrett did a poor installation on our water heater. I am pretty dissatisfied with his installation…read morework. Using Sharkbite on the installation and stripping the connections to my tank is just lazy and poor work. I would not recommend.

Mike from M&M plumbing came to fix a leaky kitchen sink drain today. This is not the first time we…read morehave hired Mike, knowing that he always shows up on time and completes the work for a reasonable price. There are many price gougers out there in the market these days, but not Mike who is an honest tradesman who does the work you pay him to do. Don't hesitate to call him next time you need plumbing work done.

I don't understand the negative reviews (two of which come from non-Ithaca locations). Our…read moreexperience couldn't have been more different. We called them on a non-emergency basis. They came out immediately (on a holiday weekend). They solved a number of problems we were having. They did so by applying real cleverness and good humor. They then charged a very reasonable amount. We couldn't be more pleased!

Dan was able to get out to my house right away to work on my protect. In prepping for some…read morefoundation work, I needed my AC unit drained and moved. Dan was very knowledgeable and professional - helping to explain what needed to be done. The work cost a bit more than I was hoping but was well worth it for the service and professionalism. I combed through other reviews of other services in the area and found many complaints on timeliness, quality of work, and follow through. I have no such complaints of M2 and will definitely continue working with them for all my HVAC needs. Thanks Dan!

M2 is terrific! They had someone here within 3 hours of my call, and 45 minutes later - problem…read moresolved at a VERY reasonable price.

This experience couldn't have gone better. I received a recommendation for Roto Rooter from my…read moreneighbor. I had a faucet that was leaking, causing mold and leakage onto my kitchen floor, that needed service quickly. Though I did not call for urgent service, the plumbers were over within two hours. They installed my faucet, explained what had happened, offered advice, and removed all used parts, which was all done neatly and within a short amount of time. Joe was reliable, knowledgeable, incredibly polite (even took off his shoes upon entering), honest, and did what he said he was going to do at the price point quoted. I really couldn't have asked for better service and I highly recommend them.

Called for a shower that was backing up in our bedroom. It was about on hour in that he looked at…read morethe shower. He had camera scoped the clean out drain to the septic etc. and no issues. Got to the shower and first plunged it (with my plunger) and broke the plunger. Then snaked it. After about 30 minutes of hearing the banging of the snaking I came in to see what was happening. The clog was worse and he seemed baffled as to why. Mentioned that the snake was fully extended and he didn't know where it all was going - that it made no sense. I walked downstairs to find water pouring through the ceiling and a sink overflowing. He proceeded to say that "that was already like that". That we are now at about something like $400 for his time thus far and to keep going we are looking at $300 more. My response was that I think I would have noticed if I had water leaking like that I would have noticed and pointed out that we were just down here scoping the clean out and there was not water pouring out - this just happened. I asked what he thinks might be going on, did he break a pipe snaking? His response was "I am going to leave it there" As in I am walking out with water pouring through your celling and out your sink. I was shocked and barely holding back tears. His response was "this is my business and I don't want you to sue me". He did indeed walk out. It took me 24 hours to get something else here and in that time a pipe burst in our wall causing even more damage. Turned out he broke the shower pan when snaking causing the issues - yet another issue we are left fixing. What a nightmare and beyond unprofessional.

Hubbard's guys, Fuzz and Tom spent 11 hours at our home upgrading our 100 Amp Service to a 200 Amp…read moreService. They were so nice and very professional. They did an amazing job and next, we are putting in a new heating/cooling system.

My experience with Hubbards Plumbing went from a 5 in 1988 when Hubbard installed plumbing in my…read morenew home, a 3 summer 2013 and now 1 star. 1988 Hubbard installed the B vent in home carpenter did not finish B vent correctly code officer passed all work in my home and according to Hubbard the Code OFficer did not do his job. 1988 two months after home finished tub installed by Hubbard in bathroom where the B vent was staring at Hubbard yet not a word that it was unsafe. The next 26 years Hubbard maintained all plumbing: low flush toilets ( B vent staring at Hubbard while installing toilet), sink, hot water heater and all plumbing maintenance. All those years the B vent was not finished correctly yet Hubbard never informed me of this error on builder part. April 2013, I requested a bathtub be installed and was scheduled for June yet called and never got a service call appointment. May 2014 home inspected for sale Chad Hubbard arrives and tells realtor and buyers : it is noted the B vent is a fire hazard, not code compliant, and potentially noxious fumes. Chad Hubbard states " as you see Anne I cannot state all is well when there are several life safety issues" When a plumber ignores "several life safety issues" in a home that he has maintained for 26 years I question how safe my family and friends are when doing business with Hubbard Plumbing.

The work I had done was completed competently and quickly, at a reasonable cost. Brad & Matt…read morecleaned up nicely before they left. Brad, Matt, and Sue were polite and pleasant.

Today I had an appointment with this business For the purpose of installing a new washer and Dryer…read more I bought them a few months ago. And I wasn't sure if they are. electric or gas. I said, I will check my records. My brother was here, and he. decided to call Thayer. These two things literally took a couple minutes. By the time my brother and I were done, we looked. into the foyer. And the two men, Brad owner. Plus, one other,. who came were both gone Without saying a word. When I called the office to complain, the woman the woman who answered the phone gave me some ridiculous nonsense. I said I would be posting reviews online. And she said go ahead; We've been in business for 30 years. I certainly won't be doing business with them. I suggest anyone else doesn't either.