The service Raam provided was excellent! My driver Ryan was very helpful and patient! And the…read moredispatcher Vanessa made sure my tow went smoothly and was very kind!

My wife & I have been AAA members for 20+ years. When we have needed roadside service (almost…read morealways for a dead battery that needs replacement) RAAM has responded to provide AAA service. We have been very satisfied with their service. In fact as I type this they are just now leaving my residence where they replaced a faulty battery. The nearest crew to be dispatched to me to jump and test the battery (which had a bad cell and needed to be replaced) did not have the right size battery for my truck in their vehicle, so they called another nearby crew finishing up another call who did --- and brought the battery to them so they could complete the job. Their crews were very professional & polite and - from the moment I contacted AAA, they updated me on their ETA via text message and cell phone calls, and they were very communicative when they arrived on the scene, diagnosed my problem, and then called another truck to deliver the battery I needed. Based on my experiences I would highly recommend them. I find it strange that all of their reviews here are either Five Star or One Star reviews - given that I have had multiple experiences with them over many years and would rate all of them at "Five Stars."

I recently brought my 1967 Triumph GT6 to Kip Motors to have some work done due to it having sat…read morefor too long. I wanted to have it gone through to make sure it was safe to drive as well, since I do most of the work myself and wanted to take the opportunity to have it gone through by a specialist and make sure things were working as they should be. I told them that I had a budget of $3500 and that anything more than that we would need to talk about. They ended up flushing the fuel system, replacing the fuel pump, and rebuilding the carburetors, which needed to be done. They recommended that we flush the clutch and brake lines as well, since I used regular DOT 3 fluid and not the magic British fluid. Fair enough. Partway through the service I received a bill for about $2000, which covered the fuel system, fuel pump and carburetor rebuild. Then they continued and determined that the clutch needed to be flushed and two of the brake wheel cylinders needed to be replaced. After that I picked it up, and received another bill for $3500. No one had ever called to verify that the $2000 overage was okay. I was shocked at the bill, but paid it immediately, and picked the car up. We drove it home, and my thought was that this was a lot more than expected, but at least the work was done, and done properly by a specialist. When we got home, it died while trying to back into the garage and couldn't be restarted. Two days later, I got it started on choke using gas pedal, but when the gas was lifted the car died. I drove it a bit hoping that it was just cold, but it didn't improve. Suddenly the car started making a screaming noise that went away each time the clutch was pressed. I called Kip, and the diagnosis was that the clutch (which they had just worked on and flushed) may be sticking, and should be replaced. Okay. . . those parts weren't replaced, so I couldn't really hold it against them. I would have expected them to find that out while checking out the system, but maybe not. The next day, I noticed a long trail of brake fluid in the garage. I thought it was oil, but while doing some of the other maintenance they suggested (replacing the hub adapters, which led me to discover that the rear knock-off nuts were damaged when Kip's shop removed them to replace the wheel cylinders, apparently with a hammer rather than the wooden knockoff wrench that sits in the back of the car.) I discovered the leak stopped behind the wheel and was coming from one of the new wheel cylinders they had just replaced, which ruined the paint on the axle behind it. Again I called Kip. "Top off the fluid and bring it back, and wheel get it swapped out." I'm not comfortable driving a 60 year old car with failing brakes not knowing how fast the brake fluid is leaking. I'm also not going to pay another $200 in towing to swap out a $15 wheel cylinder 'at no charge'. I emailed Kip to let him know that I would rather pay the $15 and replace the wheel cylinder myself rather than risk the drive over town or pay for a tow, and about the fact that, as of now, I was charged more than $2000 more that I didn't approve to find that I'm having to redo all of the work that the specialist performed on the clutch and brake system. That work, between parts and labor amounted to $1442.15 to replace two wheel cylinders, flush and bleed the brakes, and flush the clutch, which evidently takes a specialist a billed 13 hours to do. I said I realize that a bad experience doesn't equate to a bad shop, but I'm not sure what to do. His response back "I'm sorry you spent more than you hoped on your car, but most of the work was repairing things that you had done improperly. . . knowing what parts to order, recognizing the wrong parts and installing them properly requires a higher level of skill". This is obviously true, since apparently not even they could do it properly in 13 hours. We'll see when the parts get here how long it takes an unskilled amateur. I point out that the car worked fine for years before it was parked.

I'm working on a 1927 Model A Roadster Pickup and it's been sitting for 10 years. The front wheel…read morecylinders are leaking and they've leaked all over the brake shoes. No problem, I'll just do what I always do, run to the store and get some replacement shoes. The only problem is that they don't have replacement shoes. In fact, no one does. Not NAPA, not Autozone, not O'reillys, not US Select, not even the hot rod shops could help me with finding someone who could reline shoes. I finally did some searching on the Internets and a couple guys were referring to Kip Motors and I did a search and lo and behold, it's in Dallas, not too far from me. I gave them a call and they quoted me at least $100 over the phone. These are pretty big brake linings. When I brought them in, Kip gave me an estimate of $130 and I figured, "Hey, this is really the only player in town and it's gotta be done," so I handed them over. Then Kip says, "Do you have the drums?" Of course I don't because that would be too easy. He says, "Well, if you bring the drums, then we'll put oversize linings on and we can match the shoes to the drums and you'll get 100% braking right out of the gate instead of the partial contact you'll get otherwise." Me: "That'd be awesome. How much do you charge to turn the drums?" Kip: "$20 per drum." Me: "Okay, I'll have to bring them back tomorrow." Kip: "Okay, I won't start on them until then." I did bring the drums back the next day. That was two weeks ago. I thought I'd get everything back last week but it took them longer than I expected. I dropped them off the Wednesday before Thanksgiving. Last week would have been good but Monday was a freeze scare, then a couple days, then on Friday Icemegeddon 2013 hit, so that probably knocked another couple work days off. They finally called me yesterday (Tuesday) and said they were done. I would have preferred them back sooner, but it's not that big of a deal as I had other things I could be working on. The drums look great and the linings fit inside perfectly. I'm pretty excited as the old shoes only contacted the drum in one spot, so it's going to have a lot of braking force now. Thanks Kip for your expert advice and great work. If I ever need brake shoes relined, I know where to go!

Helped me to find a transmission that kept my old vehicle running, all at a fair price.read more

Driveshaft fell out while driving approximately 1000 miles after repair. I believe bolts were left…read moreout, not installed correctly or left loose. This left a whole in the floor along with costing me a over $850 for driveshaft repair. Jason at front desk was nice and professional, but over all I'm not satisfied. This was absolutely a mistake on their end and they should have replaced driveshaft and repaired floor at no cost.

Had my car towed today out of the six quotes that I received they were the Best price and fastest…read moreservice I received. I actually had a difficult issue I have a Mercedes and my front hydraulic went out so I had to request a flatbed so it didn't mixup the axle on the car. The guy came and told me that he couldn't even do it with the flatbed (which was great I love the honesty) went and got another towing mechanism that fit my situation better. Sent me pictures to show the progress on it and what was being done ( I wasn't home) an also sent me A pic being dropped off at the mechanics. great service would definitely use again and highly recommended.

Another jerk towing company. After waiting for more than 2 hrs. they force you to sign a damage…read morewaiver for pick up AND drop off, before they even touch your car. Why would I waive damages before I know if he'll cause any?! Since I dared to question, he refused service! What a jackass.

my wife and I recently had our 15 Highlander in Josh's. Corey was GREAT. patience of JOB. worked…read morebetween us and Allstate, always had our best interest. no one can compare to Josh's. I find myself telling people all the time about our experiences there. forget the big guys. Josh's in without a doubt, the best.

Honest, straightforward, and quality work. It's been so long since I've felt like I can trust an…read moreestimate and auto work. This business is hands down the definition of family owned, American, and excellent customer service . Highly recommend.

I am beyond grateful to the team here at Carstar Richardson. They definitely make you feel like an…read moreMVP! Being greeted with big smiles & cheerful positive energy made me feel so happy. Their willingness to help on any matter was greatly appreciated. My car was completed sooner than expected! I picked up my car today & the detail on the work on my car was out of this world. They went over & beyond. I can't believe this is my car, it's beautiful! I cannot thank this team enough for their kindness & help. They will be missed, thank you for an unforgettable experience.

I have been extremely pleased with my service at CarStar! Renee and Mo went above and beyond…read morehelping answer all my questions and stood behind their work 100%. They were very honest which is a rare find these days. I will be taking my car here for further issues! Thanks CarStar Richardson!

Pantusa was the provider my insurance called to get my car towed out of the impound lot and also…read moreended up being the provider to tow my car to the shop. Jedi was the one who came to drop my car off and he did it super quickly and professionally! I asked him to park the car alongside the curve of the culdesac, which was a bit of a tight squeeze for the tow truck but he managed to get it done. On the way to the shop, the first tow truck contacted by my insurance wasn't able to tow the car and recommended that we call the insurance and have them send out someone with proper equipment, and sure enough they send Pantusa. I didn't catch the guy who came out this time but he was super patient and slowly and carefully maneuvered my car onto the flatbed with no issues!

Was driving from San Diego to Dallas and my Model X started having problems in Van Horn, TX, about…read more2 hours outside of El Paso. Tesla dispatched Pantusa at about 10pm to come tow my car back to the closest service center, which was back in El Paso. Shortly after hanging up with Tesla I received a call from Charles, the tow truck driver, letting me know he was dispatched, that he was coming from El Paso, and he'd let me know when he was close. I've a towing company a couple times in my life and never had that happen, it was comforting to get the communication. He text me when he was about 10 minutes out to let me know, which was now almost midnight. When he arrived he took pictures all around the car, including the underside, and sent them to me so I also had them. I can't tell you how much I appreciated that since the prior time I had my X towed they did damage to the wheel and underside of the car. He clearly was familiar with towing the model X and knew where and how to pull onto the flatbed, and was very carful when doing so. Since it was very late by the time we got back to El Paso, he offered to take me to the hotel before dropping off the car at the service center. Overall, I was dealing with crappy situation but I really appreciated that Charles was friendly, communicative, attentive to details, and very competent in what he does, which helped lessen the stress of the situation. Thanks Charles.

He is a thief and liar. He stole my vehicle and my money.He said that he needed time to get my…read moremoney back because he spent it.Money was for another vehicle that he was selling. He lied about the miles and condition of vehicle. He tried selling me a 2004 beat up Honda with over 320,000 miles for 3500.. I asked for my money less than 24 hours after giving it to him ,after I looked vehicle up on carfax.He called me 3 times in an hour to sell me vehicle. Lying and saying that he needed down payment. It has been 5 months and he has not called me or made any attempts to give me my money or my 2015 Kia Soul. That he stole. I live out of state and he took advantage of my kindness. He is not a trustworthy business man.

These guys are a hard-working and always gonna do you write if you need some repairs done or motor…read morework this is the place to get it done!