It's been years since I got my eyes checked. Meanwhile I've beat my glasses up so bad I have to get…read morenew ones - and need to anyways with my driver's license coming due. The last place I went to, years ago, nearer my home in Westminster, featured an aging German couple who started out lacking any sense of customer service, and degenerated into outright hostility when it came down to working with insurance. So, having no clue where to start ... I walked into an "optician" shop not too far from downtown Frederick - and they only did glasses, but said they'd made plenty of referrals and got back plenty of raves for the eye exam by Dr. John. Sure enough, Dr. John not only gave me the exam, he gave full explanation of everything he was doing, including checks for health issues not directly related to vision (did you know they can spot early indications of diabetes, MS, kidney issues, and more from an eye exam??). Dr. John also answered lots of questions and worked through various scenarios on how I'd actually use the glasses (e.g. computer screen, skiing, whatever), to come up with a good solution. Plus it's no fuss - the exam fee includes all my follow up visits while I'm trying out some contacts. Recommended.

Would give them more stars if I could. I went to this establishment near the end of their day with…read morea eye problem and they couldn't have been nicer. Highly recommend. They resolved my problem quickly and their prices are surprisingly reasonable.

Had just shared with family/friends about what a pleasant, confident experience my appointment here…read morewas . . . . From initial call to ofc staff, to Dr Gill's comprehensive exam, & staff check-out, I felt everyone was most professional & accommodating. Thank You !

Staff is friendly informative and accommodating. COVID measures in place allowing customers to…read morepickup items such as contact lenses and glasses inside the vestibule rather than from the staff. Enjoy seeing Dr Gill every year. Her professionalism and manner are unparalleled.

Dr. Chen is a fantastic optometrist. I've been seeing her (no pun intended) for three years now and…read moreshe has always been great. She doesn't push for fancy lenses or prescriptions, and even advised against changing my current prescription since it was working well for me. As long as she is working and I am in Frederick she will continue to be my optometrist of choice.

Very pleased with my eye exam. Dr. Chen was very thorough, explained everything. Was patient and…read morefriendly. Highly recommend her.

The sales people are rude and refused to help me. I will never buy anything from them again.read more

My son an I had appointment and were even seen before the appointment. Basically no wait. The…read moredoctor, she is beyond wonderful. I hate it took me so long to finally go there. In the past I've gotten frames from there and I've never had a issue. I admit they could be little more staffed, but the staff they have are wonderful.

I went to order my glass and liked the service. But after that it was not good at all. First they…read moresaid I will get the glass in 10 days and gave me a date. Two days before the day they called it's taking time and postponed the delivery one week. When I called the new delivery day, it srill not arrived and telling me it will come in one or todays!! A lession learned, never ever again.

Was helped as soon as I sat down at my appointment time. Excellent team and service from start to…read morefinish, from the doctor to the gentleman helping me pick out the frames. Highly highly highly recommend!

My appointment was scheduled for 12 pm. I checked in online and arrived about 15 minutes early, but…read morethe online check in didn't seem to matter since I still had paperwork to fill out once I got there. That said, the space itself is big, well laid out, and clearly well staffed. Everything felt organized once I was checked in. They also have a really good variety and selection of eyewear, with plenty of options at different price points and styles. Overall, some inefficiencies with the check in process, but the facility and selection were solid.

I had a great experience at this MyEyeDr location. I had help from Amanda G, and she was friendly,…read morepatient, and very knowledgeable when helping me choose the right frames. The eye exam was thorough, and everything was explained clearly. They had a wide selection of styles and prices, which made it easy to find something I loved. My glasses arrived quickly and fit perfectly. I would definitely recommend this place to anyone looking for quality eye care and excellent customer service.

Dr allagier is awesome! He's super nice, clear and transparent. The optometrist is ok but give them…read morea try and check them out

HORRIBLE EXPERIENCE with HORRIBLE CUSTOMER SATISFACTION! I purchased glasses there and I can not…read moreuse them. Their measuring skills need adjusting. Office manager argued with me claiming the prescription must not be right, which is not the case because I used the same prescription a month earlier at Peepers and those glasses are prefect. Walkersville Eyecare did not stand behind their work and refused a refund for the lenses that don't work. Save your time and money and go elsewhere for glasses, especially for progressive lenses as they struggle with determining focal points.

I stopped by Visionworks to pick up my new glasses and had a great experience. I arrived around…read more6:30 PM (they close at 7PM), and the gentleman working immediately greeted me and helped me right away. There was another couple in the store, and he managed to be equally attentive to all of us. He quickly found my glasses, had me try them on, complimented how they looked, and offered to make adjustments. It fit perfectly, so no adjustment needed. Overall, the staff here are knowledgeable, welcoming, and professional. They accept my current insurance, and this location is conveniently close to my home. My only wish is that they had a larger selection of frames and brands to choose from, but otherwise a good experience!

Not sure where to start. Use to love this location but after this last eye exam I lost trust…read more They changed my prescription to way less than my eyes use to be. I brought it up twice I was not worried about reading my phone I would rather have distance at night. My rx was taken down a whole point. So my first trials could not even read the chart. Also not the right ones ordered by the dr did not matter in the end because I could not read the chart w them in. Now that Dr. says I have astigmatism. I get my new trials my left eye which has always been worse is struggling. I feel like a fuzz w the new trials. My eye hurt and the brand is making my eyes super dry. I want distance not to be able to see my phone!! I'm happy to wear a reader for that. At this point I have no clue what my prescription is?? Don't trust the telavisit. Not sure I will get my health benefits in before the year is over. It's been over 2 months and this is still it right!! Very disappointed and will not return after this latest visit.