It's been a few months since I was at Mt. Airy Eye Care, so I can definitely say that my…read moreeyeglasses' prescription was very good, the best I've had in several years, because my glasses are still serving me well. I don't feel as if I need new lenses already. The doctor explained to me, in a way I could understand, why my previous prescriptions weren't suiting me. I appreciated his taking the time to do that for me. Choosing the frames is always difficult for me because of the strength of my prescription and because I have a narrow face. I usually end up looking at children's frames! But Mt. Airy had a nice selection of frames that fit my face, and a special line that could be adjusted to fit. That pair has become my favorite pair (I bought two pairs of glasses). The doctor reviewed my order before it was filled and made a suggested change to improve my close-work glasses that actually meant I was spending less money. In other words, they were motivated to give me the right glasses, not just make the most money. I'm very happy with the care and product I received. My only criticism is the office was very small but I think they just moved so I'm looking forward to visiting them again when the time comes to get checked again so I can see their new place.

Outstanding staff, not limited to Robin at reception, Parker who does initial exams and Carey…read morefinishing up after the appointment. Dr. Rennie makes her patients feel comfortable, addresses concerns, however trivial and provides knowledgeable service a patient can trust. With the Mt. Airy Eye Care team, I feel confident in my eye care.

Brought in my 92-year-old mother with macular degeneration. Mom said it was the most thorough eye…read moreexam she has ever had. Dr. Phillips and her staff were very patient and assisted mom in picking out her new glasses. Thanks and Happy Holidays.

Dr T helped me with my contact order, and set it up so everything comes directly to me!read more

I went to Maas Opticians on a whim. I'd just purchased frames online but needed prescription…read morelenses. No one I knew had any recommendations, so I looked for the business located closest to me. Lucky for me, the Maas staff were friendly and professional. The store environment was calming and well-decorated. AND it's family-owned. I strongly recommend Maas Opticians. They treated me well, made me feel good about my glasses choice, and provided sound advice.

Dr allagier is awesome! He's super nice, clear and transparent. The optometrist is ok but give them…read morea try and check them out

HORRIBLE EXPERIENCE with HORRIBLE CUSTOMER SATISFACTION! I purchased glasses there and I can not…read moreuse them. Their measuring skills need adjusting. Office manager argued with me claiming the prescription must not be right, which is not the case because I used the same prescription a month earlier at Peepers and those glasses are prefect. Walkersville Eyecare did not stand behind their work and refused a refund for the lenses that don't work. Save your time and money and go elsewhere for glasses, especially for progressive lenses as they struggle with determining focal points.

Front staff is not friendly and overall experience was bad. Even with appointment, waited a long…read moretime to be seen. When I got back, pushed back to lobby area because patient rooms were dirty. Wish there was other options available to do similar service.

I love the doctors but the wait to see one is intolerable. An appointment at 930 means you get into…read morean room at 10 or so, then am told the doctor will see you soon, and then you sit there for another 45 plus minutes, waiting. No one checks on you. Finally an hour or so past your actual appointment time, the doctor arrives for a 10 minute visit. This was not a one time occurrence. It happens every time and their excuse is they are short staffed, people called off. Another patient in the waiting room with an appointment at 910 was still waiting there at 950. Wonder when she got out of there! The waiting is the same at the Hagerstown office. Even though the doctors are great, I will be looking for another place for my eye care because Maryland Vision Institute cares more about squeezing in as many people in a day as they can, with no regard to the patient's time.

It's been years since I got my eyes checked. Meanwhile I've beat my glasses up so bad I have to get…read morenew ones - and need to anyways with my driver's license coming due. The last place I went to, years ago, nearer my home in Westminster, featured an aging German couple who started out lacking any sense of customer service, and degenerated into outright hostility when it came down to working with insurance. So, having no clue where to start ... I walked into an "optician" shop not too far from downtown Frederick - and they only did glasses, but said they'd made plenty of referrals and got back plenty of raves for the eye exam by Dr. John. Sure enough, Dr. John not only gave me the exam, he gave full explanation of everything he was doing, including checks for health issues not directly related to vision (did you know they can spot early indications of diabetes, MS, kidney issues, and more from an eye exam??). Dr. John also answered lots of questions and worked through various scenarios on how I'd actually use the glasses (e.g. computer screen, skiing, whatever), to come up with a good solution. Plus it's no fuss - the exam fee includes all my follow up visits while I'm trying out some contacts. Recommended.

Would give them more stars if I could. I went to this establishment near the end of their day with…read morea eye problem and they couldn't have been nicer. Highly recommend. They resolved my problem quickly and their prices are surprisingly reasonable.

Today I visited Peepers for the first time. I was incredibly happy with every aspect of my…read moreappointment. From my first phone call to selecting new glasses, the customer service, care, and attention to detail was perfect. I wasn't pressured into buying new glasses or buying a year's worth of the most expensive contacts, which is a refreshing change from some other multi-location eye-care places. The exam itself was also very good and thorough. I'll happily be going back year after year to a place like this.

Nothing but good things to say about this office. Everyone, and I mean everyone, is very nice and…read morefriendly. They were able to get us in on short notice and were able to give us later appointments for when we got off work. From the front desk staff to the actual doctor, everyone was a pleasure to be around. We will definitely be coming back here from now on!

Their eyes glass and lenses are expensive and if you do not buy from there they will not be happy…read moreand most of all that they are rude. while I was checking my glass and decided to think about as it is pricey, The front desk lady went to the doctor and Dr asked if I will be getting an eye glass and I heard them talking but the lady at the front desk I figured out . To me they were talking behind my back that they knew that I m a not getting eye glass with them. I think it is not professional of them to gossip about patient. Will not come back.

I was searching for a new eye doctor for my family after a disappointing experience at a well-known…read morechain. After reading countless reviews on Google, I decided to try Peepers in Damascus, MD. Even though Damascus is farther than many other options, I don't mind traveling for great service--and I'm so glad I did because Peepers exceeded all expectations! First, let me highlight Antonio's exceptional customer service. When I called to figure out insurance details, I didn't have my insurance card or ID number on hand. Instead of rushing me off the phone, Antonio patiently worked to find my coverage through alternative methods. This level of effort and care is rare, especially over the phone, where many seem eager to hang up. Antonio also went above and beyond to accommodate my schedule, finding an appointment that worked perfectly. Now, let's talk about the experience at Peepers. How many of us dread going to the eye doctor, expecting upsells for unnecessary bifocals or feeling like just another nameless patient? Or being charged for retinal imaging without an explanation of the results? Or wandering aimlessly through a wall of frames, unsure of what fits, only to be upsold on every feature imaginable? If you've dealt with any of these frustrations, Peepers will change your perspective entirely. When I first arrived, I was a little skeptical. The storefront is modest and small--quite different from the flashy chain I used to visit. But the moment we walked in, my doubts disappeared. We were greeted immediately, and to my surprise, it was Dr. Shafi herself helping at the front desk. This spoke volumes about her hands-on approach and dedication. Dr. Shafi is an incredible blend of kindness, wit, and expertise. She took the time to explain every detail of our exams in a way that was easy to understand--something no other eye doctor has done for us. She even showed us the retinal images we paid for, explaining what we were looking at and why everything looked healthy. Her warmth made my usually reserved 11-year-old feel completely at ease, and our family's playful banter fit right in with her fun, approachable demeanor. Oh...and she's from NYC like us --- our accents are undeniable! When it came to frame selection, Antonio proved to be a "frame whisperer." My husband, a longtime glasses wearer, is pretty good at picking frames, but Antonio's guidance was on another level. The selection at Peepers may be smaller than what you'd find at larger chains, but it's high-quality and thoughtfully curated for a range of budgets. Despite it being near closing time, Antonio and Dr. Shafi helped us find frames that suited our faces perfectly, making the process enjoyable and pressure-free. In the end, my family and I found much more than an eye doctor--we found a place where we feel valued, educated, and genuinely cared for. If you're looking for a professional, personalized, and welcoming experience, Peepers in Damascus is where you need to be. Dr. Shafi and Antonio have set a new standard for eye care. Highly recommend! I know this review here in yelp is a stark contrast to others. And no, I am not crazy and I have extremely high standards. What I leaned is...the business has gone through a transition recently.