I just relocated to WV and when trying to get my license I failed the eye exam. Oops! I needed an…read moreeye exam immediately. After many phone calls this was the only place to squeeze me in right away. The staff was great over the phone. I have a 3 month old, and had to bring her to the appt with me alone. She started getting fussy during my exam and by the end she was full out screaming. Darica, Jen and Dedra saved the day! They kept the baby company, entertained and comforted her while I finished my exam. Dr Rebuck was very thorough and knowledgeable. I had an eye exam years ago and didn't feel the Dr took enough time with me, however I had a totally different experience at R&A. Dr Rebuck made sure we found the perfect prescription. After the exam, I attempted to shop for glasses frames, but the baby needed to eat. Dedra walked me back to an empty room and let me nurse my daughter in a comfortable and private space! She even made a sign to put on the door. When we finished I could finally focus on the frames. I wasn't sure exactly what I wanted, so Dedra grabbed a bunch of options. She gave suggestions on colors that complement my skin, and frames that complement my face. This is my first pair of glasses so it was very helpful to have her insight. I fell in love with the first pair! Dedra sat down with me and explained/offered add on options. She made sure we made the most out of the visit and my insurance benefits. They were aware I was going on a trip and wanted to have my glasses, and ended up getting them to me just in time, which was earlier than expected! When I went pick the frames up the baby was screaming her head off again. It seems to always be around feeding time, lol! Dedra held her so that I could try on the glasses and Darica assisted with getting the perfect fit. They are all so patient, calm and helpful. As a new Mom it's easy to get flustered and overwhelmed with a screaming baby, but their genuine care made me feel everything was ok. R&A eye care is not only great at what they do, but they went above and beyond for me, and I will never forget that. They are the only place to go for eye care!

A wonderful, locally owned, independent optician. Dr. Rebuck is knowledgeable and thorough (much…read moremore than optical "chains"), and his staff is wonderful. I highly recommend!

My annual exam was scheduled promptly and within 4 minutes of the appointment time I was with the…read moreeye doctor. The exam was very thorough and I am very pleased with the office staff, technicians, and the doctor. I wear progressive lenses and like how I can read Google Maps in the car and also see the road clearly. Barbara P.

Went to pick up new glasses and when putting them on I could tell something was off and could not…read moresee correctly. I was told wear the old glasses and put the new ones on in the morning. Here we are just over a month later and i cannot wear the new glasses for anything. When i try i get terrible headaches and cannot even use for my computer work. After almost 30 years with Sterling Optical the last 5 have been pretty rough on getting glasses i can see out of. I guess it is really time to find somewhere else.

Would not recommend at all! Did not receive an itemized…read morebill for my husband. Upon receiving my bill about 10 days after his visit I noticed a huge discrepancy. It took a few weeks to receive a refund by check since I was told that they do not do refunds to credit cards. Misleading information regarding guarantee which was not provided at initial visit.

Umm... $465 for a one-time EYE EXAM!!! Yes I had a contact lens fitting. But I have worn contacts…read morefor over 30 years... and I have NEVER been charged even HALF of this price!! They congratulated me on my insurance covering $140 of that almost $500, 30 minute visit!! And on top of the outrageous exam price, the Dr was pushy and irritated that I didn't want to spend hundreds more to get fitted for a different brand of contacts. Pushy and condescending. And on top of it all, I did NOT expect to have to wear a mask to be seen. Covering my face gives me extreme anxiety, so I almost had to walk out. Overall a VERY disappointing experience! I'm still in shock about the bill... just feels like I'm getting taken advantage of. So sad. Will NOT be returning.

Not so much a fan. The doctor was rather curt, didn't want…read moreto answer questions nor did he show much interest in me as a patient. Seems he was more focused on his upcoming golf trip than his patient. Oh well plenty of other Eyecare places that might show more care and interest in their patients.

I went to the office in Urbana , I have been going here since they opened…read more A new man saying he was the manager asked if he could help. I said yes I would like a price on these sunglasses (250 dollar frames ) and I was short on time . He said no I can't I said well just give me a ballpark estimate He said $900 at least They always play pricing Games at this store Never giving the regular price at first , so I mentioned My family and I have had our eye tests here and bought many glasses. So finally said Maybe I could get a 20% discount . My regular salesperson was not there and this guy was rude and impatient . I have been in retail all my life (40 years ) and this guy I wouldn't let take out the trash. So I left wishing the owner was available to see this!

I've been going to the Optical Center for many, many years. The staff is very skilled at fitting…read moreand adjusting glasses. The prescriptions have always been filled perfectly! Repairs? That too!! I dropped a pair of glasses on a gravel road while walking my dogs. Two days later I found them after a car had run over them and done some severe damage. The Optical Center was able to put them back in shape! I appreciate the friendly and talented staff.

I have been going to The Optical Center in Winchester, Virginia, for years and have never thought…read moreabout going anywhere else! All the employees are wonderful and do an excellent job. When one purchases glasses from them, they take excellent care of any repair needs in a timely and most cost effective way often for free as part of their customer service. For example, I have taken in glasses occasionally that were pretty badly bent after accidentally sitting on them and they were able to straighten out the glasses good as new right on the spot. Also, in this shop, when it is a quick repair, you can watch them work on your glasses...pretty amazing craftsmen. Friendly, professional, personable, and tend to remember who you are as a regular customer. I very much enjoy going there to purchase and repair my glasses. By the way, nice selection of glasses. Have never failed to find a pair I liked. Highly recommend this business!

Everyone at All Eyes on Rockville is so kind. Because it is a small boutique location, they give…read moreyou individualized attention that makes it feel more than just an eye doctor. For example, they offer you tea and coffee while you wait. This time I hardly waited at all and they were quick yet thorough with all the tests.

Because of a recommendation from a coworker, I called All Eyes on Rockville multiple times (1/2 at…read more10:44 AM, 10:46 AM, and 1:01 PM, 1/3 at 2:17 PM, 1/4 at 3:33 PM, left two voicemail messages, and emailed them once through their web portal) to get an appointment. No response from them, unfortunately. It shouldn't be this hard to get an eye doctor's appointment. I called another place, the phone was picked up within one ring, and an appointment scheduled in a 2-minute phone call.

I don't review often but wanted to add one here because both my wife and I made eye exam…read moreappointments this year, (it was time) and after going through the initial eye tests, checks and pictures (without dilation), we then saw Gabriela Miller, O.D. for review, discussion and additional testing. We were both happy with what she did, and how everything was explained clearly. Prescription eyewear selection followed and that was fairly smooth as well. I thought the frames selection was somewhat limited but I don't have anything to compare to currently. Overall happy with everything, and will return in the future.

One star. Worst experience at Montgomery Village Eye Center today. Scheduled my mom's eye exam…read moredirectly on their website last week, but when we arrived on time, both of us taking off work, they claimed no appointment existed because they 'couldn't confirm' it due to a wrong phone number. They had her email but the manager lied, saying they don't email and emails are automated, I've emailed them info before and they've used it right there. No apology, no effort to squeeze us in, even though I had insurance details ready. Receptionist shrugged it off like it was nothing, and the office manager acted annoyed, prioritizing other patients while dismissing us. When she finally said to the receptionist to just reschedule, she walked away mid-conversation. As we left, declaring we'd never return, the receptionists looked at each other and literally laughed at us. Zero customer service or empathy, avoid this place if you value your time. And from the looks of the review history, I'm not the first one with their "great customer service"

Dr. Mohanan has been my optometrist for years now, and she is always fantastic. Antonio is great as…read morewell. He goes above and beyond to ensure your glasses and sunglasses fit perfectly and you can see clearly.

The service for purchasing glasses was unsatisfactory. I could not use the glasses once I received…read morethem. They would not refund that total amount that I paid when I went back to return them. They were expensive, I expected better as they had good reviews. Very unfortunate as I did receive great care from Dr. Mohanan. If you happen to go here, don't purchase the glasses from them, go elsewhere.

Knowledgeable practitioners, great location, and even better service. Will be returning in the…read morefuture!

Very competent staff. I can think of few things more important to get right than eyesight, and…read morequality durable glasses. The cost may appear a bit more than a chain optician, but the value in terms of personal service makes it a bargain. I fell and bent my frames and they repaired it for free and did a great job.

Had just shared with family/friends about what a pleasant, confident experience my appointment here…read morewas . . . . From initial call to ofc staff, to Dr Gill's comprehensive exam, & staff check-out, I felt everyone was most professional & accommodating. Thank You !

Staff is friendly informative and accommodating. COVID measures in place allowing customers to…read morepickup items such as contact lenses and glasses inside the vestibule rather than from the staff. Enjoy seeing Dr Gill every year. Her professionalism and manner are unparalleled.