Awesome service! Mark assisted us and was very helpful. Even when difficulties arose with finding a…read moresuitable frame, Mark found an appropriate solution at a lower price. Will certainly return visit again.

From the owner: Martinsburg Family Eye Care offers comprehensive eye examinations for all ages. This includes a…read morethorough testing of the function of the eye, assessment of the health of all ocular structures, and diagnosis and treatment of any conditions or abnormalities that may observed during a comprehensive eye examination.

provided script from my ophthalmologist. glasses took 2 weeks, about normal. got text they were…read moreready. Never occurred to me that a retail optician would be closed at 5 pm M_F and on completely closed on saturday, so i went on saturday. (travel time one hour!). picked up days later at 830 am on a weekday, delaying arrival to work by also an hour. then glasses made very wrong-- total failure to include the 2.5 prism in each lens, causing me to see double while driving, rather dangerous. obviously didnt bother to check prescription on the lenses before giving to me. Brought them back a few days later (while wearing old ones) when i could manage to get there when they were open, verified by checking lens (30 second task) . sent them to remake. then lost them in transit. finally got them again. inside of a week, one lens fell out while working quietly at desk. i put it back in, seated it properly, tightened both screws very tightly. two days later, same lens fell out while i was biking. same day the other lens fell out. inserted both properly, seated clearly in the groves. switched to old glasses again. took them back (another hour travel!). was told that i just didnt seat them properly (i had, they managed to unseat themselves in 24 hours) asked for refund. will see if i actually get it so: 2 months, 6 trips, hours wasted in travel time and work vacation time AND no glasses. Back to Visionworks in Rockville, MD lousy parking, but at least their glasses work.

I made an appointment online. arrived on time to be told I had no appointment. the receptionist…read moresaid "sometimes it doesn't work to make an appointment online". If they know that, why didn't they fix it or remove that function on their web site. I won't be going back.

Talk about confused!!! After canceling my appointment I kept getting confirmation calls for my…read moreappointment. Than today a receptionist calls to confirm my appointment. I tell her that they canceled my appointment she says OK. A little time passes and she calls back to tell me my appointment hasn't been canceled and if I want I can still come in. Due to Saturday being a good day for me I went ahead and took the appointment---SOMEONE needs to get there stuff straight‍

Completely satisfied with the eye exam and the glasses. I only wish they had more frames in my…read moreprice range.

He's the most compassionate & thorough doctor I've ever had. He goes about and beyond to make sure…read moreyour prescription is accurate. Also if you're having eye health issues Dr Morrison specializes in this field and is able to offer an array of several special tests to better help diagnose and treat your eye health dilemma. I trust him one hundred percent which speaks volumes.

The actual optometry services are as expected however each of my three office visits have wait…read moretimes that grow longer and longer. I've arrived on time and with required documentation and insurance info. With such intense online competition for eyeglasses and contacts, I'm surprised the the staff is not more on point with scheduling and reducing wait times. The office appears to have few open appointment times which makes me wonder if they should consider adding staff. It's not uncommon to wait 35 to 50 past appointment time to see a provider. Needless to say, I will not return.

Listen I love law or bill compliant THC type stuff but this place is sketchy, they never if they…read morealways price gouging and the attitude from these businesses owners nah I'd rather sell a kidney than shop here, when can we get back to the regular not selling to teenagers and school kids and understand that you run a viable business in Berkeley county Martinsburg area. There is no way my 15 year old should come up positive on urinalysis when she should be identified. Like hey can't you just ask a question of course I have my own work to do but don't make it harder for me as a business. I will make sure she stays away from your business from now on but make sure you follow our codes, rules, and regulations before you decide to own a business in our town.

New LCS and loving it. Heavily stocked, readily available product with good value. Went in multiple…read moretimes now looking for UFC, Pokémon and baseball products after looking them up online. Have had zero issues with customer service. Owner was actually in there last time and went out of his was to make sure we were good. Straight up dude.

always a great experience everytime I go in there! so glad our area has a nice LCS to visit! keep…read moreup the great work Mamba