I made an online appointment for jewelry repair and arrived a couple of minutes early. From the moment I walked in, the reception felt noticeably chilly. As a person of color, it was hard not to feel a certain discomfort, especially as I was treated as though I might be lost or in the wrong place. After I confirmed that I had an appointment, Mabel examined my jewelry while I explained the repair I needed. She pushed back, saying she didn't see anything wrong with it. I explained that the piece was too large and didn't fit the way I wanted, but she continued to argue the point. Only after I stated that I wouldn't have made an appointment without a reason did she agree to make the adjustment. During the process, she questioned why I hadn't taken the item back to the store where it was purchased. I explained that it was a gift I'd received years ago and that I rarely wear it, so I didn't have a receipt for it. The entire exchange felt accusatory rather than professional. While I am ultimately satisfied with the quality of the repair, the overall experience left a bad taste in my mouth, and I won't be returning. read more

Mabel Chong is the real thing. She and her team put so much care into helping me find a birthday gift for my beautiful niece, who loves her necklace so much. It wasn't my first purchase and it won't be my last. Thanks so much to all of you! read more

Mabel Chong - My niece's messages with me about the Mabel Chong opal necklace I gave her for her birthday - Jewelry Near Me - San Francisco, California

Gorgeous collection of handmade local jewelry that you can't find anywhere else. Add in friendly and helpful customer service and you have a place that I will return to again and again. So many beautiful pieces. Prices are reasonable considering the exceptional quality. Highly recommend. read more

Skillful, creative and customer-oriented. Classic arrangements and creative combinations. Reliable service and repair work

Had collected a silver dollar sized stone on a trip and thought it would be really cool to turn it into a pendant necklace. I brought it to Mabel and she showed me what might be possible. I put down a 50% deposit and only a week later it was done. The piece turned out really special and I'm so delighted, hats off to Mabel for turning a quirky idea into reality! read more

If I could rate 100 stars, I would do it in a heart beat! Speaking of heart beat, I discovered MabelChong in my quest to find a local SF jeweler that could help design and build a custom engagement ring for my girlfriend and I. After submitting an inquiry on their website, within 24hrs, I was introduced to Amanda and Mabel who were incredibly responsive, professional and accommodating with regards to setting up an in-person consultation. The design certainly evolved throughout the process, however both Amanda and Mabel made my girlfriend and I feel like VIP guests - we felt like a priority the entire process. Amanda made sure that my girlfriend's design was brought to life and the constant and consistent communication was GREATLY appreciated. If you are in the market for a custom engagement ring, or custom jewelry in general, I highly recommend visiting MabelChong. My expectations have been blown out of the water and the level of customer service and personalization was first class. Mabel and Amanda - you have made dreams come true and will have a very special chapter in my girlfriend and I's journey together - we cannot thank you enough. I cannot put my happiness into words - you are simply the best, thank you!!!!! read more

I recently acquired the aquamarine pendant necklace with diamonds, and it has turned out to be one of my favorite pieces of jewelry. The stunning aquamarine stone is sleek, clear, and sparkles beautifully, reflecting the light so well. The diamonds that surround the stone add a subtle touch of glamour, making it the perfect piece to wear for any occasion.https://shininglikestar.com/ read more

Mabel Chong - Beautiful Aquamarine Pendant Necklace with Diamonds in 18K Yellow Gold - 1.90 Carats of Aquamarine and 0.20 Carats of White Diamonds - Handm - Jewelry Near Me - San Francisco, California

Had the best experience in this store yesterday! Walked in for the first time and was greeted graciously. The young woman who helped us ( wish I recalled her name) was beyond friendly! I accidentally dropped over an entire display and she made it seem as if it happened all the time and soothed my embarrassment. The jewelry is beautiful and unique, with multiple price points for a lot of different budgets. My husband and I left after purchasing the most beautiful pendent. I will definitely return, especially after the service we received! read more

Great personal service and local beautiful work. Prices vary but in general are very reasonable for Sacramento St.

I have been a loyal follower of Mabel's jewelry for over 25 years...she is the best! Her style ranges from elegant to uncivilized urban. Her commitment to quality, superior workmanship , and unique styles is why i only trust Mabel for my go to jewelry needs!!! read more

On a lazy Saturday, I found myself walking around Laurel Heights and couldn't resist popping my head into Mabel Chong. It was one of those double-take moments, when you walk past a shop, glancing at their wares, only to halt yourself after you've passed the door, backtrack a few steps so you can scoot inside. I'm a girly-girl. I love flowy dresses and take every sunny day as an opportunity to take my flirty dresses out for a walk. Cosmetics, perfume and scented bath products of every kind are the backbone of my feminine arsenal. Sparkly things speak to me, and jewels of every kind beckon me to gaze upon their beauty. Thus, it's no wonder Mabel's jewelry cast it's spell on me. After looking at every single piece of jewelry in her store, my gaze kept falling back to a beautiful bracelet hanging from one of the display arms. Delicate gold wire-wrapping held together milky celadon stones. strung so two lengths lay side by side, with a beautiful 1 1/2" drop at the back clasp. I had to have it. I carried it around with me in the store for 20 minutes as the woman tending the store spoke with a couple at the counter. Once the couple left, the woman approached me and we struck up a conversation. She introduced her as Mabel. Mabel Chong, the designer. Wistfully, I confided I wished the bracelet could be a convertible piece - both a bracelet and necklace at once. She responded many women had expressed their desire to own that same piece as a necklace. I held on tightly to the bracelet, saying that it would be an amazing piece for a traveling businesswoman if it could be used as both a bracelet and necklace because it would serve as one hallmark piece that could be worn in multiple ways. As fortune would have it, it was a slow Saturday afternoon and she was willing to entertain me. Inspecting the piece thoughtfully, she pulled out her tools and snipped here and there, holding it up to see where she could create a new break, and after 20 minutes - lo and behold, my wistful thought spoken aloud became a tangible piece of jewelry art. I don't know how she did it, but the bracelet became a wholly different creation - an elegant piece that could become a necklace or revert back to being a bracelet by hooking and unhooking a couple of clasps. Did I really want to share this piece with you? No, not really. I wanted to keep it a secret all to myself because I LOVE the idea of having a signature piece that is unique. But I also love to share =) Thank you, Mabel! read more

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Mabel is a wonderful owner/operator. She's thoughtful, empathetic, and does absolutely spectacular and sweet jewelry. I find her product and service to be the very best of the best. read more

Exceptional customer service! And truly beautiful pieces. Melanie helped me with a birthday gift, she even worked with her colleague Elise at the Union Street store to help me find the perfect garnet earrings. My friend loved them, and I now have a pair of earrings for myself in my sight.. I love, love, love this place. So important to support our small, local businesses....and Mabel Chong is one you will love to support. Wish I could give them 6 stars! read more

Beautiful unique jewelry, great value for quality pieces. I can't peek into the shop on Sacramento Street without finding something I can't live without. Amazing service in a non-pushy but extremely helpful environment. Also a great place for special gifts. My husband knows he can't go wrong selecting a piece from this gem of a store. read more

DON'T BUY FROM HER! SHE'S MONEY GRUBBING! Being a return customer, I decided to by 4 jewelry sets (earrings and necklace) from her website as Baby Shower gifts. When I got the sets, one of them didn't look anything like the pictures on the website, let alone look like a matching set. I immediately called, and she said no returns! She also said they matched when they are totally different colors! I told her I intended to return them and she said she would actually just mail them back to me! When I asked for an even exchange because I could not give them as a gift, she flatly said no. Not only did I buy from her in the past, but I recommended her as a designer to my friends, and bought her jewelry as very sentimental gifts for my friends and family, only to have her tell me that she thought the set matched, and that she "would wear them together!" She totally insulted me by saying this. One is blue and white, the other green and orange! She should fix the color on her website, or at the least, stand by her products! Do not buy from this woman who might have pretty jewelry, but who cares about money more than her customers. read more

There's a great sale going on right now, and with it already being so affordable- it's pretty sweet! Mabel is so helpful when it comes to picking out colours and styles, and I left today with a BEAUTIFUL necklace that I couldn't be happier with. Happy Birthday to me! Please come check out the location and see what a great selection there is! read more

I wandered into her store a few weeks ago , she was there and I had the pleasure of meeting her while browsing the store. Her designs are very current and 'what's happening' now in fashion so that's cool. I love the fact that she's onsight and if you want something to be done a little differently she and her staff may be able to make it up if possible. A great find for semi precious stone jewelry and design. I purchased a pair of long dangle earrings almost 4 inches, made of lovely semi precious stones for a hundred plus and she reduced them 10 percent , her designs are beautifully elegant and sexy . And , She's a doll ! read more

I have been a customer and fan of Mabel's beautiful jewelry for many years, and am lucky to have many of her exquisite pieces in my collection. I recently bought a pair of show-stoppingly gorgeous blue topaz earrings which I wore to a formal wedding (to great admiration!), and was finally motivated to write a review of this talented jeweler. Mabel is a consummate craftwoman- of metals as well as gems, and leather too. More importantly, she is imaginative and forward-thinking in her designs; her looks are individual and edgy. Her mantra of "uncivilized elegance" really comes through in her work. In her lovely Sacramento Street store, you will find a wide range of hand-crafted jewelry, covering the spectrum of price-points and "formality" levels. From her famous soft metal-and-gem-embellished leather bracelets, to her re-imagining of classic pearls in many forms, to sparkling diamond-encrusted gemstones, there is truly something for everyone here! And Mabel is very flexible; she'll happily listen to your special requests and honor them if she can. Now you can see why Mabel Chong has been my go-to jeweler for anything from small gifts to formal events...if you stop by you might find something you love! read more

I have been a huge fan of Mabel for many years - her designs are current and absolutely beautiful. From dainty to chunky she has something for every style. And the quality of the stones she uses is clearly top notch. She has shortened necklaces for me on the spot if they fall a little too low and always has a good eye for what looks best. Her and her staff are so incredibly nice too - they are so customer focused and love their craft! I honestly get soooo many compliments each time I wear one of her pieces....they really stand out. I am thrilled to see she is doing well with multiple locations now open in SF. If you haven't made your way to one of them - go now! You won't regret it! read more

My daughter & I were waiting for a showtime @ the Vogue Theater and were drawn to Mabel Chong's wonderful Sacramento Street store. What can I say, the rest is history! After about 20 minutes of power shopping we walked out with two amazing necklaces--a citrine drop for the my daughter and a simple but stunning blue quartz drop for myself. We both loved her simple but eye-catching designs. Her store is a great addition to Sacramento street. Her jewelry collection has something for everyone in every price range. read more

I was looking for jewelry for my wedding and came across the work of Mabel Chong. I went to her shop with my parents and was unsure what I wanted. Mabel was patient and showed me options. I came back again (after hunting around) a month later and Mabel remembered me. I was sure of what I wanted this time and Mabel was ready to make it happen. She has wonderful taste, offers great recommendations, and is able to alter anything on the spot. I purchased a necklace and earrings that were gorgeous. I'm glad I went with Mabel! read more

My girlfriend found this store on Yelp as we were looking for cute boutiques for our Girls Weekend. We visited this weekend and it was an absolute delight! We were greeted by a lovely girl who was friendly and helpful without being pushy. At the time Mabel was helping another guest (didn't know it was Mabel at the time) after she was finished she started to help us as well. It's a very special experience to have the owner/designer to give you the back story on the individual pieces + her expertise and opinions are so beneficial. My friend and I fell in love with so many pieces, her designs are beautiful and unique. She has pieces that range from $100 to $1000+ based on the material. She will also do custom pieces if you want a piece in a different material. I ended up purchases 4 pieces and that I am in LOVE with. I recommend popping in this boutique if you love jewelry, you will not be disappointed. Also, re. COVID safety we felt very safe, Mabel and her staff were wearing masks and we were too of course. read more

Never ever buy from here on line. They ARE DISHONEST. I had been a customer for years and moved so had to order on line. I ordered 3 items. They shipped 2 and one was the wrong item. On top of that, these were Christmas gifts and I had to go out last minute to figure out a replacement. The incorrect item was returned, using their return label, within the 25 day required window. I gave them several weeks to send the refund as it was the holiday season. After calling to figure out what was going on, they claimed they could not figure out what was returned (despite my order number being right on the shipping label). Now they are refusing to refund my the missing item and the incorrect item that was returned. They only want to give a store refund because they are claiming since they couldn't figure it out ( nor could they send an email or call) that they shouldn't have to refund my money. Never buy online from here and tell everyone you know to stay away. read more

Lovely, flirty, fresh, completely unique. I love this woman's designs. Moreover, Mabel herself is a gem. Everytime my partner goes in her shop, she actually remembers what I was looking at before and gives him hints! Sure some of the prices are high end, but so is the quality. read more

My review for Mabel is overdue, I bought two gorgeous necklaces from her in May and I love them. I visited her Laurel Heights shop and after helping me choose some silver necklaces, she adjusted one of my necklaces for me on the spot. Mabel is very friendly and has a great eye for classy design. There were a number of pieces I saw in the shop that I liked but Mabel helped me choose something that fit my style. Mabel, thanks again for supporting Alvarado! read more

The absolute best, I'm a devout follower. All of my jewelry was stolen in a burglary. Thankfully I had insurance and Mabel to save me. Everything new I've gotten to replace the old is from her and I love it all. I actually have to stop myself from going in, because I know I will buy. Baby steps. Thank you, Mabel! read more

I bought all of my Christmas gifts here last December and boy was everyone happy with my choices! My mother loved hers, my step mother loved hers, and my sister as well. Extremely well designed, beautiful aesthetics, and top notch customer service and attention to detail by the entire staff, but especially Amanda. Thanks Amanda!! read more

If you like gems in delicate settings, give this boutique a visit. I especially love the selection of dangling earrings. Price ranges start at about $48+ and go up to $370+ depending on the stones and metals used. I tend to choose jewelry for myself that's one-of-a-kind, so I may not ever purchase from here although I do appreciate that everything is handcrafted. This would be a perfect spot for wedding party jewelry where you can have uniform pieces or mix and match combinations. read more

I was sad when the Noe Valley location closed, but Mabel still has delicate and intricate pieces at great prices on Sacto street! I used to buy her jewelry at Billion Dollar Babes events, and have been hooked every since. I always got lots of compliments when I wear her pieces. Great customer service. The Sacto location has lots of great pieces on display. Thanks for existing! read more

Mabel and her jewelry are absolutely amazing!!!! She makes beautiful earrings, necklaces and bracelets that are unique, elegant, just enough edgey and perfect for all occassions. So I am just about the only person in SF without pierced ears and Mabel changes the settings of already made earrings for me to try on within seconds! And yesterday she custom made a pair for me in just hours so I could have the perfect earrings for the wedding Im headed to now (on the plane as we speak!). Seriously I might not even need to get my ears pierced now because Mabel makes gorgeous earrings for me that don't even look like clip ons! Thank you Mabel!!!!!!! read more

Price performance: A. Quality: A. Customer Service: A. Shopping there was a lovely experience - and I now I have a necklace ai love. I've been looking for a specific design for ages. I saw Mabel's work in the window of her Union Street shop. It's consistent with the style of the necklace I've been wanting so I went in. They didn't have the exact piece I wanted but the sales person told me that she was sure that Mabel would make it for me and suggested I go to the Sacramento Street store, where she fabricates her jewelry. I did. Mabel's both enormously talented and practical. She was extremely friendly and patient. She gave me lots of options along with gentle suggestions for what might look best. Once I'd decided, she gave me a couple of pricing options based on using different materials. The result cost less than a piece of costume jewelry. and it's beatiful. Thank you, Mabel! read more

Mabel Chong was extremely rude and very unfriendly!!! I asked her questions in regards to her pieces and her answer was "I don't know." Well heck, you are the designer and owner! You are completely aware of what your pieces are made of. I will never step foot into her store! read more

I love Mabel's jewelry and have long admired her designs which are impressively edgy, unique, modern, and feminine, all at the same time. While I love perusing her website and the convenience of online shopping, it's such a treat to visit her actual brick and mortar store - she has far more pieces on display and the layout/design of the interior is gorgeous and elegant, just like her pieces. Just walking into the store and being surrounded by her sparkly creations makes me happy! read more

I would give Mabel 10 stars if I could! I absolutely love her jewelry, Mabel herself, and Meg! The jewelry is beautiful, excellent quality, and dare I say...addictive?! It is incredibly unique, and Mabel has such an eye for elegant, cool pieces. She is also a businessperson with great integrity. She gives each customer personal attention, and she will always give honest opinions about what looks really good on you; she does not try to steer you toward the most expensive pieces. Meg is an equally wonderful salesperson, and is so warm and friendly. I absolutely adore Mabel's jewelry and Mabel herself! read more

I knew of Mabel Chong from having once lived in San Francisco. I currently live in rural Alaska, and ordered a pair of earrings from Mabel Chong. Not only were the earrings incredibly beautiful, the staff went out of their way to get the delivery to me, in spite of numerous errors from UPS in the delivery process. Wonderful jewelery, and wonderful public relations! Thank you, couldn't be happier! read more

This shop is in my neighborhood but customer service is cheap. I gave a friend a pair of earrings that broke and was charged for repair. I paid the charge but only because I wanted my friend to have them. I've had other pieces that broke also. Won't be going back because of their poor attitude. What goes around comes around. read more

I was provided very friendly service. They even hand crafted what I was looking for on the spot. Amanda, who was extrenely helpful, even gift wrapped what I bought at no extra cost. read more

I live in michigan and Just received my necklace and bracelet and love them. Four years ago I stumbled upon her store in SF and fell in love with the delicate, affordable, unique pieces. I bought two pieces for my daughters and one for me. read more

Poor quality jewelry. Atrocious customer service. Rude, abrasive, curt, dismissive and unprofessional staff. Will not stand behind their poorly crafted products. Coating on jewelry chips, discolors, and changes color. Company will not back their products; they are dishonest, deceitful and manipulative. If you make the mistake of buying a product made by this designer from another retailer and something goes wrong with the piece, expect the response: "you're not my customer I don't have to help you." They produce low quality jewelry and leave their customers without recourse when the pieces don't stand up over time. Do not buy from this designer. There are far better designers with much better manners. Skip this one! read more

I have bought a total of 3 pairs of earrings, and 3 necklaces (two to offer as presents). My problem with all of the pieces bar one, is that they don't hold up well over time, and unfortunately look cheap, ie I might have bought them at Claire's or some other accessory shop - and this has been mentioned to me by other people. At least one other reviewer had issues with returns which I did myself. With that in mind, I buy elsewhere despite the local aspect which was a main driving force for me buying so much for the first (and only) time. Big regret. read more