I've tried reaching out to David, not once but twice. I looked through google to find a highly…read moreranked electrician to help me with a need and with 13 5-Star reviews I thought Idolco was the way to go. I spoke to David the first time I called and he said he would run by my house that evening and give me a quote. Well, I waited and waited but no one ever showed. I called the following day (today) around 12:30 and again David answered but said he was eating lunch and would call me back when he returned to his vehicle and could look at his schedule. He must still be looking cause I'm still waiting. Now I've gotten on Yelp and seen that a David, may not be the same one has posted on here stating that Yelpers receive an hourly rate of 49.99 and want to be the #1 electrical company in the area. This isn't a good start. I am sure that Idolco is a good company and does great work but my rating is based off the 'No Service' I received.

Showed up when he said he would and unlike several other people we tried who did not reply or show…read moreup. Satisfied with the work and would recommend highly.

I think this company does good work, but the work they did for us we could have gotten done for 1/3…read morewhat they charged. They offer no transparency or decency when it comes to giving essential information to their customers about pricing. They gave us no hourly rate, itemized list, no ballpark figure before work, nothing at the end of the job when they left, just that they'd send an invoice. They didn't send it for 3 months and when they did, it included a late fee and a bill of over $1500, which was for adding 3 outlets and changing out one outlet from 3-prong to 2-prong. I've had the same amount of work done for $350. They charge $130/ hour, and they charge that for travel time, going to get materials, their lunch break...whatever falls within the window between them getting out the door of their office to finishing your job, they charge their full hourly rate for all of it. I will never use them again. After respectfully, disputing the invoice with Matt, I went to the office to pay it. When I told the woman at the office that this company is corrupt, she said "What company isn't corrupt?" Obviously, they know they are shady and their standards of practice are unethical and unfair for customers. I suggest hiring another company that has integrity.

Absolutely thrilled! I contacted KenCo to have a dedicated 240 outlet and standard double outlet…read moreinstalled in our garage. They came to take pictures and measurements within just a couple days of my calling, and I had a quote the next week. They gave me options on when they could start the work, and were able to get it done in a VERY timely manner. The gentlemen who did the work were professional and kind and courteous. I'm so grateful to KenCo, and would absolutely recommend them to anyone.

We used Beco for some remodeling we did after a flood. Everyone seemed to be super busy but Beco…read morewas able to come out, work with us, and get our project completed on-time. The initial estimate was higher than we expected, but after shopping around and comparing prices, we realized we'd rather have quality than a cheaply done service. Plus, they were able to work with us even after we made some slight modifications and didn't change from the initial estimate. They're now my go-to electrician. Services: Installation, Relocate outlets or switches, Remodeling, Install light fixtures, Install outlets or switches, General repairs

The only electric company that would come out on short notice to help my elderly dad! Drove up…read morefrom WS to Wilkesboro and took care of problems they were not called to do! I really appreciated!

I had an appointment scheduled from this company through my warranty company and when I called to…read moreconfirm appointment they sent a text saying they would call back but never did until the day of appointment canceling the appointment. They was NOT professorial. VERY RUDE. I would NOT recommen.

The owner, Todd, and his son did excellent work at a very fair price! I would highly recommend…read morethis family owned company.

Had a problem with a breaker tripping called them. They said they could come out the day after…read more Luckily they showed up that day which was really nice. They came out and checked the breaker and a few outlets...well I checked the outlets. We found an extension cord broken in the front yard. None of that is the issue. The issue on the billing, was they said they repaired a wire that they did not repair. So I'm not sure if I got charged a service fee or a repair fee that they didn't do.

Extremely Poor, Neglectful Work. I had a lighting fixture…read morefall out of the ceiling in my home, and I contracted Ogburn to come reinstall the fixture for me. When they got there they hard a very hard time reinstalling the fixture and ultimately decided the transform was blown. The entire time they were at my home (about 30 minutes) they were rushing through the work and you could tell they didn't really have any interest in the job. At one point the Technician took a call from the office and I heard him say in front of me that he was "trying to get out of this job as soon as he could". Once they had decided the transformer was blown they packed up and scooted off pretty much telling me to get another transform and reattach it myself and everything will be ok. So I head off and contact the manufacturer learning they don't make that particular transformer anymore and that I'd have to replace the entire fixture. Obviously this was unacceptable, so I found a new dead stock unit on eBay and pulled the transformer off of it. At this point I hired a different electrician to come and wire everything up for me, as I was very displeased with Ogburn's technicians and service. The second electrician wires in the new transformer and the fixture still doesn't light. He disassembles Ogburn's work and tells me that they had failed to reconnect the light to the canopy properly and that in fact nothing was wrong with the old transformer, the Ogburn technician was just careless. So at this point I've spent a great deal of my time and money replacing things that didn't need to be replaced because Ogburn's technician was in a rush. Now we get to billing, Ogburn sent me a bill for almost 100$ for the work they did, which was 2x as much as the second electrician charged. I called them to inform them that I didn't feel that the bill was justified since not only did they not do the work I contracted them for they lead to me incurring additional cost due to their negligence. I spoke with at least 3 different people at their office who kept telling me the person I needed to speak to wasn't them and that someone would contact me to resolve the issue. This never happened and they instead decided to send me another bill with past due charges. I again called to resolve the issue and they took my info and said someone would contact me but they never did. Eventually I just paid the bill and wrote the experience of as a lesson learned. TL:DR Ogburn does awful work and will lead to you incurring additional cost to redo their shoddy craftsmanship. They are unresponsive and disorganized at their main office as well. Avoid at all cost.

I wanted several of my old ceiling fans replaced. Levi was the electrician that was dispatched and…read morewe were very pleased with the promptness of his visit and his overall knowledge of the fans. Two of the three fans that I had purchased were installed with no issue. The third will need to be returned as it was not getting any power once installed. We will request Levi when the new fan is delivered and are looking to replace two additional units. Very satisfied with the quality and workmanship!

I tried to edit a previous review (3 stars) where I praised Caudill but was not happy with the…read morecharge being higher than I was told. Well, I have changed my rating to FIVE stars because they reached out to me after reading my review and offered to refund the difference between the quote and what I was charged. This spoke very highly of them as a professional company that seeks to do right by their customers. I would highly recommend them. I hope to hire them to install a whole house surge protector in the near future. The workmen that arrived worked quickly and efficiently. I have hired other companies (not just electrical work) and their workmen would talk my ear off and then charge me for the time they spent talking instead of working. Please consider them for any electrical needs you might have. I don't think you will be disappointed.

Amazing response! I had a very small job... Or what I thought was very small. Lewis called me back…read morewithin the hour and explained the process for the work. When it turned out to be more complicated than I wanted, Lewis then gave me an alternative that work! So instead charging me to come to my house and THEN telling me the full scope, he did it over the phone and provided me a workaround solution that I could do myself. While the work around did not make him any money, you can bet that I will use him for any electrical work in the future! Great guy!

Lewis was very knowledgeable of my electrical issues. He cares about the quality of his work. He is…read morereliable, professional, and courteous His cost for service is reasonable. I will continue to call TruElectric for any of my electrical needs and would definitely recommend TruElectric to anyone in need of electrical repairs and installation.

PSA for anyone in Winston or surrounding areas. If you need an electrician, check out Salem…read moreElectric Co. A friend recommended them a couple years ago and we have used them several times since then for residential things. They are very responsive and really try to work to fit into your schedule. Today they were here for about 30 minutes. They fixed an outlet on my back deck & installed an updated light on my front porch. The last time they were here they spent time and really listened to me about noise I was hearing in the lights in my living room. We worked together and figured out the issue that I've been living with for around 6 years. Highly recommended!

Poor customer service, poor communication, messy and incomplete work…read more I scheduled an appointment over 2 weeks in advance. The technicians did not finish the work and told me they would be back but never bothered to return. When I called the service manager I was told I would have to wait because I was a "work in" even though I booked in advance for work that was never finished. The service manager is slow to return phone calls, if you are lucky enough to get a return call at all. The technicians that did the work left an electrical wire hanging from my ceiling and broke a light fixture but never bothered to follow up about cleaning up the mess.