I'm not a big makeup person but when I want a nice lipstick or something this is where I go! Quality products and helpful service without the sensory overload I sometimes get at a bigger shop like Sephora. read more

The sales reps here are very helpful, they had what I needed in stock and had me in an out quickly which I appreciate!

Was in the market for eyebrows pencils and I had forgotten that MAC store was in town and in the past I have loved their products since they are long lasting and I can't wait to try my new products. Overall I enjoyed shopping in this little store. I loved how friendly nd helpful the staff was towards myself be family! Many selections and prices are pricey but worth the products. The store was clean and tidy and good ventilation. read more

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They were very nice and helpful. I like the products a lot cause they usually don't have fragrance which can damage skin even if you're not sensitive and maybe especially in you're not sensitive. read more

The only place I'll buy makeup. (I do prefer the Dillard's location, as it doesn't get as crowded/ easier to park). Some of the Mac girls are more willing to help you than others by trying out different shades on you, rather than just giving recommendations. It's been trial and error with my sensitive skin (their liquid foundation used to make me break out but now not so much), but I finally found something that will work for me. Even better is that they have free shipping when I'm away ad it usually comes with a small gift (I'm in trouble lol). read more

Julio was very helpful! I walked in and forgot what kind of foundation and concealer that I use. I was a little hesitant for him to match me but he did great ! He's matched my skin PERFECTLY.. even though it wasn't the same one I got at home.. but the one he picked was even better ! He also matched my concealer and it was the exact same one I had at home ! He was very friendly and efficient. I hope he sees this !! Your the GOAT Julio ! read more

Yoooo Julio is SO SWEET. He took his time to match my skin for a new foundation, taught me how to contour, and recommended a dewy primer for my normal to dry skin. 10/10 read more

Danielle spent time with me on Saturday to give me a new summer look. she listened to what she put together is exactly what I wanted. the whole team worked really well together read more

SO I walk in with my 18 month L.O. and it was like I had leprosy. As I walked in, everyone was avoiding eye contact with me and seem to become busy as soon as I step into the place. I totally understand, its not a kid-friendly place but DAG how some of us can say "disimula por lo menos". I usually just go in and out and I get exactly what I need. But here is the thing, its always nice when you can get your face all painted up. One thing that really bugged me today, besides people trying to avoid me was the fact that it seemed like an ex worker came to visit and she was the center of attention while I waited. Everyone was chit-chatting and she must've two make up artist on her face and one was talking away. Not cool. Hopefully this doesn't happen again, cause I need my concealer!!! Otherwise, I am going to have to go to Sephora next time!!! read more

On maybe my third trip here last weekend, I really realized how much I love this store. I always have lovely, helpful employees who share new products with me in a way that (almost) never feels pushy. In any sales situation you have to do what you want, and not what people are trying to get to to do (or buy), but last time I really had a lovely experience. Let me first share that although I was dressed semi-nice (skirt and t-shirt), I hadn't washed my hair in a while and had been out all day getting hot and sweaty. Also had gone here on an impromptu trip and so I wasn't wearing a speck of makeup. Normally I might feel strange about that, especially in a makeup place, but I felt totally comfortable. I was immediately greeted my a woman who looked easy-going and friendly, not like the usually overdone heavily makeup-ed types. She helped me get a new brow gel (addicted to the waterproof brow gel, and the maybelline drugstore version is a terrible imitation) and then some new paint pot shades. She graciously swatches three or four of the paint pots on my wrist (didn't want any on my greasy face) and I actually picked one more than I thought I would after she showed me a sparkly one. I must always have good luck at this MAC, but I really think they have good employees and good products! New to MAC? They make great eye shadows, paint pots (color cream eyeshadow bases), brow products, and concealers. I would try any of those for first timers. read more

I got my makeup done for my wedding by Vanessa. It was such an amazing and fun experience! Not only was she incredible at doing my makeup, she was also friendly and was also very fun to talk to. I showed her a picture on Pinterest and she was able to duplicate it perfectly. I got so many compliments on my makeup on my wedding day I was even told that I looked "angelic"! I do not know much about makeup, so walking into MAC was a bit intimidating, but Jangle and Vanessa were able to recommend just the products I needed. I am very satisfied with the service they provided and am excited to start learning how to do makeup! read more

The women who work here are always so nice and so helpful! I always leave with my wallet a little lighter but my heart way happier. I love shopping here! read more

The staff is really great! Michelle helped me above and beyond. I was a little crunched for time, but she was still able to give me a mini makeover to let me test everything out. Her makeup skills are amazing and she was so sweet. The other staff members were keeping the place looking good. Some comfortable chit chat filled the room. Other similar places feel the need to make the customer feel uncomfortable, but not this staff. Thanks a ton! read more

My MAC experience began this morning for a skincare and makeup class. With about ten ladies in attendance, it definitely had the feeling of old friends catching up while watching Bianca do her thing. She and Linda are pros! They were friendly and welcoming. I loved attending their class and feeling the VIP shopping experience afterwards. In recent years, I've neglected the MAC store as other competition in town has divided my attention, but at the end of the day, I stand behind this location and their products. I definitely got the five star treatment and some treats to take home as well... read more

I love MAC and thankful they have one in ABQ when we were stationed there. But jeez louise, the service is just lacking. It's hit or miss. When I'm on my bum days just wearing sweats, no one would even make eye contact with me. But on the days I feel like dressing up and have my luxury designer bags, I'm treated like a queen. What's up with that?? read more

I love Mac make up and almost always have a good experience while shopping there. The staff is friendly and knowledgeable about their products which says a lot about the company. Highly recommend! read more

I dread walking in to this store specifically because the staff is so rude....in particular this tall slimmed fo-hawk "male" who is always so short in communicating and a bit rude; I walked in today as I couldn't make it to the Dillard's counter and sure enough, no one approached me; I approached this gentlemen who I've asked questions to before and he was looking at me like if I was ordering a pizza vs. Makeup (like if I was crazy); he had no I intentions in helping me and simply walked away and continued with his inventory (he was placing items out of boxes). I dislike this place, the atmosphere is just so tense! #lovemysephora read more

I only went into this store because I was wandering along after dinner with my bff. What I like about it is that it is super easy to try the makeup. I think that the thing that sets places like MAC and Sephora apart from all the other cosmetic stores is that ability to try things on. The Staff was very helpful, but not pushy, and I had a nice time browsing through all the choices. I did end up with some new lipstick. read more

I usually come here a lot spend a good amount of money. Today we came in so my daughter could buy some lipstick. Was helped by a woman with her hair dyed white her name was Maddie, she was the rudest thing I have ever encountered. She helped us for a second then a woman who was white and I'm guessing looked like she was going to spend more money came in. Maddie was no where in sight we picked out what we needed and waited at the counter for a good amount of time only to have Maddie bring the woman she had left us to help and check her before us even though we had been waiting for a while. This woman was apparently a manager in in shock. This was the first time this has ever happened to me. read more

I LOVE Mac products and I give a lot of money to them. I have been to multiple Mac stores and have never been treated so horrible. Every time I go into this store I have to beg someone to help me. They are constantly socializing amongst each other and never the customers. read more

Went with a friend who scheduled an appointment and I have never been so well taken care of! Both our girls were helpful, asked us what we wanted, and took their time. It was amazing! read more

I visited this location yesterday. I am offended by their rude employees. It is clear they judge you the minute you walk in the store. I wasn't even greeted or offered help. I had to approach an employee that was just standing there for assistance. I find this disappointing and unfortunate because I love Mac products but guess I will have to look for another brand as they don't seem to feel that treating customers well is important. read more

Just got out was very busy but greeted as I walked in and helped to find my shade in concealer and shown products I've been wanting to see very helpful for my first time would definitely recommend and go again. Was helped my Alison #361355 read more

I bought the Mac lip palette on line because the local store required that I come in and pay for it and then come back on October 22 or later to receive it. Unfortunately my upper lip broke out when I used the matte lipstick. It was so bad I needed to go the dermatologist. Took the product, box and receipt to the store and they refused to return it even though the online ad says you can return it to the store. The manager- Joey- has worked with me for years. He refused to take it back and said that he didn't take back anything from the online store. I had been a customer for years but have spent my last dollar there. Joseph Gutierrez, the assistant store manager, used to get all my referrals. Now I will tell all to stay away from him. read more

Workers are very rude. I came in to get assistance with a lip liner and was walked away by employer. I did not receive any other help so my purchase was of one item and will not return to that location. The Mac counter at Dillard's @ Cottonwood is much better when it comes to its employees. read more

Cosmetics are okay for the price but customer service was rude, snippy, argumentative and impatient while I was trying to make a selection.

This MAC store has always been my go to store for all my make up. The times I've gone in before yesterday I just felt like some of the employees there weren't helpful at all. Yesterday Veronica helped me out so much!! She's such a doll and super sweet. She's now my go to girl when I need help!! read more

The employees at this store in uptown are so rude. You walk in and they cant even greet you. If you look like you don't have money they are not nice to you. I have gone there twice and walked in and walked right out. I stood there for a good five minutes and nobody offered to help me nor tell me they would be with me momentarily, they need to be trained on customer service. read more

I walked into this store to grab a few things especially my favorite Haute & Naughty Mascara. Had the best service!