I've done business here before and it was great service, this is why I came back. I thought my…read morescreen was cracked again. It wasn't, just the screen protector. I didn't know that and wouldn't have known if Tom the owner was shady. He could have easily charged me for a new iPhone screen but let me know it was just the protector. His honesty , I can't even tell you how much that meant to me. He's such a GOOD person. His work is quick and professional as well as spot on. I recommend him and will never go to anyone else as long as he is doing business. Thank you Tom.

I contacted before hand to make sure I can walk in, he said yes. I think I waited less than 20…read moreminutes for the repair to be finished. Super quick! Fast, friendly and efficient. 8 months later and my phone still functions properly, no glitching or anything unusual. I highly recommend Wireless Image for replacing your broken phone screens. Happy I found this place via Yelp.

Steven is crew are great to work withSteve and his crew are great to work with…read moreVery knowledgeable And experienced.

I'm pleasantly surprised by the knowledge and expertise. This business has. They fixed my phone…read moreeasily, and we're quick and expedient. I recommend this business.

Highly recommend! Fast turn around time, very professional and can fix majority of electronics…read moreincluding PS5 with very reasonable prices vs other places who charge extremely high prices.

I paid $95 to have my phone screen replaced here and was offered a 30 day satisfaction guarantee…read more However, flash forward to 45 days after the replacement and my screen gets randomly pixelated and the actual quality of the screen is cheap. Definitely not a long term solution. Proprietor is friendly though.

Great service! Very efficient and friendly staff. Evan was great! Super helpful guy especially for…read moreus Gen X people who are technologically deficient. He made our 5 line transfer from 4 different carriers happen and had an amazing attitude the entire time. We will be happily returning customers and shame on you Patrick.

Chris best I've had in 10 years dealing with Verizon Cellular Plusread more

Had to make a few changes to our phone account today. Chris was amazingly helpful and patient and…read moretook care of everything for us. Great attitude and personality. Best experience I have had in one of their locations. Took his time to ensure everything was 100% correct. Highly recommend.

My wife's phone suddenly decided to quit working this morning so she came to this store to get some…read morehelp. The store opens at 10 am on Sunday, she walked in at 5 after and said their employee, Richard, just ignored her. When she got his attention his first "greeting" was, "We're closed." When my wife pointed out the store had officially opened at least 5 minutes ago, his next response was a brusque, "What do you need?" She goes on to explain how her phone quit working and would like some assistance. The account is actually under my name and I was unfortunately elsewhere at the time, but when Richard found out she wasn't a user on the account he said he couldn't help her and that she should just leave. Meanwhile, another employee emerged from the back room and was equally dismissive. My wife left that store in tears, but not before letting them know how awful their service was. She then went across town to the store on Hover, where she was politely greeted, helped, and ultimately purchased a new phone. It took all of a few minutes to have me add her as an account user, I was able to do it remotely via the AT&T app. Her experience at that store was the polar opposite of what she got at the Ken Pratt location. I, for one, will NEVER shop at or recommend the Ken Pratt location to anyone I know, and their employees should be absolutely ashamed of how poorly they treated my wife. Here's a little tip for you guys from an actual professional who honors and takes client relationships seriously: if your job involves customer service in any way, shape, or form, but you can't find it in yourself to be remotely respectful to the people you serve, it's time to do the world a favor and quit. At a minimum, hopefully this store's manager is paying attention and will do something about the shameful events that took place there today.

Phenomenal service phenomenal place phenomenal price, will recommend everyone I know!!!read more

Best Prices in Town for Screen Repair Great quality at…read moreaffordable prices Definitely recommend