ComputerEaze has been my lifeline for over 18 years!! I started using Rob at my small business when…read morewe were small and have continued using him for my own personal computer issues. He has grown as well and as a team he and Matt are always available to fix whatever issue I might have. They always get back to me within 24 hours and usually sooner. Computer issues that seem impossible to fix never seem to be a problem to them. Even though I know some of my questions sound like I am computer illiterate they always make me laugh and take care of it!! I really appreciate knowing that they are there and usually can access my computer from their base to my home and can fix my problems quickly. I have always been treated with the utmost respect and feel like they really care...they always go above and beyond!! Thanks so much!!

Extremely knowledgeable in trying to assist me in solving my computer issue. He was very open and…read morehelpful. When it came to data recovery he referred me to the most highly sought individual within a 100 mile radius. I wouldn't hesitate to seek his assistance again.

Purchased a set of speaker stands from the owner today. He was friendly, accommodating to my sudden…read morerequest to show up and had a nice selection. We found a pair that worked for my speakers and then proceeded to listen to a couple of the systems he had set up. There were some very intriguing options and if I intend to upgrade my equipment in the future I will keep Fort Collins Audio in mind. While Fort Collins Audio isn't the only hi-fi shop in town, they seem to specialize in midrange options that are closer to my level. Audio Alternative carries a full range of options and more variety but if you like a small, personal shop and a friendly, helpful owner, give FC Audio a visit before making your choice. It's nice to have two shops within miles of each other that are very different.

I was bouncing around from Craigslist to Bestbuy trying to figure out what kind of system to buy. I…read morewas considering getting some vintage gear because I like the look but it was nearly impossible to know how it would sound. I also spent time at Bestbuy trying to listen to stereo gear but if you have tried that you would know it's not really a great place for listening. I finally called Don at FCA and went to listen to systems at his home/studio. It was only a minute before I knew where I'd get mine. Don has gear that is far beyond my level, but he has a great assortment of amps, speakers and other gear that I could afford. He configured numerous versions of systems and let me really hear the differences. In the end I got just the sound I love! I'm very happy and recommend FCA with enthusiasm!

I was in town to help my son into his new apartment and searched for local HiFi stores, and Audio…read moreAlternative came highly recommended. Rick was very knowledgeable and friendly, and he has the highest quality gear I have ever heard. I purchased a new phono preamp from him, and I hope to visit again when I come back to Fort Collins.

I've known Rick for 30 years and he's one of the best in the business. It speaks poorly that Yelp…read moreelevates one mediocre review from a bottom feeding moron but there's four other 5 star reviews that it doesn't count for some reason. Yelp is dumpster fire. Anyway, go check this place out. It sells super high end hifi gear and Rick knows more about music than you could ever hope to. Passion is what has kept Audio Alternative around and that creates loyalty. Something Yelp doesn't get.

A great target location - plenty of parking, plenty of checkout lanes and self checkout space, and…read morewell-stocked. I've never had to wait in line at the customer service/returns desk which makes returns super easy!

Target is a nice, upper scale, 'everything store', that allows you to limit the driving around to…read morelook for things, getting it all in one place. We've always liked their overall offerings and quality, but have struggled with the ideology they have pushed in the past. Thankfully, this location felt like your local, welcoming Target. No agendas in our face. We found what we needed at a decent price and got in and out quickly. What more could you ask for?!? They, like many other businesses, have switched to all self check outs, so can't say much for service.‍

Appreciated much our more mature help! I was expecting teenagers and was pleasantly surprised that…read moreit was not teens but actual adult people who had knowledge and could answer questions with experience. Service was very good. Would come back in future for my needs.

Be aware of a policy unheard of by me in retail before now: I purchased batteries for a Fenix…read moreflashlight thinking that would restore the flashlight. When I bought the @$20 batteries I asked if I could return them. Was told yes, no conditions stated. I The next day in store the new batteries were tested ok, while the old ones were pretty low. Despite my having a receipt from the day before purchase, I was refused a return because the package had been opened. Then an attempt was made to sell me a new flashlight! Often I have bought a product obviously opened by a previous customer with no issue at all. This business has lost a customer. I will take my business elsewhere.

Non-responsive company. I've tried several times, both using their website and calling them…read moredirectly. Zero responses. Don't waste your time with these people, they don't reply.

I hired Danny to upgrade my AV equipment to a 4K theater system and clean up the rats nest of wires…read moreleft by the original installer. I couldn't be happier with the way my AV rack looks and performs. Great Job, Thanks Danny Larry Y

I would discourage anyone from going to this 'business' they are horrible people and liars. It took…read morethem over FIVE months to fix my ipad screen. When I finally threatened to bring in the police over stolen property they gave me my ipad back broken. The screen was no longer working. They said it was a 'risk' and it happens. The owner, who is an immature child, did refund my money and fixed my other screen. I was okay with that until I brought in the original ipad in to a different company to be fixed. Affordable Care Services stole parts from my ipad and replaced the parts with broken ones from other ipads. The only way I found this out was by bringing it in to another repair store. When I went back to confront the owner all he could say is that he would not fix it and he said there was NOTHING wrong with it. Please. The only way that this could be made right would by him getting me the exact same ipad model in working condition or by refunding me $400 which is less amount due to the screen he replaced. When I proposed this idea he simply threw the release I signed at me and told me that no one would ever do such a thing. I really hope that no individual would trust this business. There are other places around town where they will take care of you and your electronics. If they break it or can't fix it they will replace the item for you. Beware of Affordable Computer Services!

I have no idea how this place pays their rent. They are unprofessional, unreliable, and dishonest…read more They kept my iPad for 3 weeks when it was supposed to be a 2 day fix. They use death in the family, sickness, out of stock parts, as excuses, meanwhile making other appointments with different email addresses/phone numbers. No integrity... no business of mine. Go ahead and try them out if you feel like wasting your time/money with police reports, certified mail, and gas money....

Great service consistently. No matter the situation, these guys always find the best solution.read more

Went through them for a breathalyzer install and removal. They are somewhat nice to talk to,…read morerespectful when you walk in so that is good. The reason for the 1 star is the work quality. For being a company that specializes in electronics in cars, they do NOT do a good job of wiring. This crappy wiring (along with the breathalyzer, not their fault) caused my whole starting system to be messed up. When I asked them to try and fix their mistake, I basically heard "not my problem" from the employee. When I checked the wiring for myself, it was not pretty. Just go somewhere else.

Seriously so happy I found this crew!!! They will do great!…read more My home internet has been terrible for far too long and it's been frustrating trying to find something else..... the only thing that seemed like it would solve our problems was Starlink...: my husband wouldn't commit to helping me install it and wanted me to find someone who could do it and do it right! I poked around on the internet and I mainly ended up with random companies that were not "local" then I found Next Step Communications... I did their online form to get them to contact me and they did so basically instantly. The best part was that it was an actual person and not an automated system response. Jason & Ryan were on top of it and ready to help me however they could. I asked tons of questions and serval I probably asked serval times. My husband had some questions that I emailed them back and forth about. In no time it was evident that they were the ones that we wanted to install Starlink. The starlink equipment was ordered and the installation was scheduled. My starlink came sooner than expected and they adjusted their schedule to accommodate the early installation Their crew to install was two very nice guys who did a great job. Not only did they bring their booties to wear in the house but they literally had everything they needed in their vehicle. Ive had several different installers that have came to my home over the years and it usually stresses me out because they make an absolute mess and they have zero respect for your clean home and nice things. BUT Next Step Communications did a great job on the installation of my new Starlink service! The service requested was definitely completed with 100% satisfaction! It was so pleasant to have this experience with the crew from Next Step Communications. They even had a little shop vac to clean up behind themselves. Drop cloths, ladders of every size, mounts and cords for the starlink to adjust to their needs for this particular project. I felt 100% comfortable the entire time they were here and they were a pleasure to work with. Thanks guys for doing a nice job and doing your job, very well that is!

After a storm took out our Starlink Gen 1 satellite, Next Step came out same day to assess and fix…read morethe issue. Starlink then upgraded us to a Gen 2 and we got the same great service from our installer. Good value with great service.

I had to go into this cricket location (because it's 'open' til 8) to have an account that I had…read morebeen added to placed in my name. There was no parking in the lot, I had to park down the residential street. The back door from the parking lot was locked.... walk around the building... no one was in there (great, this should be quick, so I can get to my dinner reservation) Ha... the dude behind the counter took 5 mins to even ask for any information to access our account. Couldn't do anything without the pin from 2+ yrs. ago... he sits there kind of helpless for 5 more mins. Before I agree to just pay the bill for the following month. Go eat, get home, call cricket, issue resolved over the phone in less than 10 mins. Will be handling Cricket business at the drake location or over the phone in the future.