Excellent service, good product and reasonable services…read more From documents to test drives aĺl were done professionally and the car was with me in a day.

This place is, by far, the worst dealership in the HRM for its customer service. It seems that…read morethey are capable of selling vehicles but horrible at delivering service after the sell. In 2024, I purchased a vehicle for my wife. Brand new 2024 Altima with extended warranty and all in cash deal. Less than two years after the purchase and less than 10K km per year on the vehicle it started to make a popping noise each time we put it in gear. We took it in for its regular routine service and told the advisor of the noise. To our disappointment, we were advised that the routine service was performed but we needed an appointment to further explore said noise. Having no option but to comply, we scheduled an appointment to address the "noise ". The car was taken in on a Friday night for a Saturday morning appointment. We received a call on Saturday afternoon to pick up the car at which time we were informed that they had performed an (unauthorized) brake job and that they felt that was the issue. (It wasn't). They said that the service technician had done a road test and heard nothing. To both my wife's and my amazement, we simply asked who did the road test. The technician was summoned to take a quick ride with us and before we could move from the parking space we heard the noise. The technician looked at us both and said .... "OH". As if to suggest oh $hit. We went back in the service room and were informed that since it was Saturday, we would have to schedule yet another appointment. All that said, a new appointment was scheduled, but we were given assurance. There was nothing to worry about and that my wife could continue to drive this vehicle. The person in Service said oh it probably just needs a little grease on the axles no problem. Fast forward to the appointment date. My wife was about 30 minutes late because she was not feeling well on the day of the appointment. When she called to ask if she could bring the car in anyway, she was told that she would have to schedule yet another appointment. This appointment would put us at about 35 days of trying to work this issue out with the dealership. Therefore, the next week I reached out to the service manager, who was far from empathetic, concern, or for that matter, professional. When I mentioned to him what my concerns were, he basically blew it off in one of the most condescending manners that I've ever been spoken to. Initially, he would not return any calls that I made to him until I left a message saying that if I did not hear from him, I would come to the dealership to speak to him in person. That got a quick call from him with him basically saying that there was not much more he could do. Either therefore escalate the matter to the general manager to try to get an appointment sooner than the one that they had pushed out to the end of July. After a lot of finagling, the general manager was able to get us in approximately a week sooner than we were actually scheduled. It was then that we learned that the front axle of a practically new vehicle was in need of repair. This we learned after being told that the vehicle was safe to drive while my wife and I took a trip to the Annapolis Valley in a car with a blown axle. In my opinion, this dealership has a service department filled with incompetence and personnel, lacking empathy, respect, and a sense of responsiveness to their customers. While I would never recommend people to not support local businesses, this is one that I can personally advise people to stay away from. This may be an isolated situation or it may be a symptom indicative of a much bigger problem that has not been expressed by other consumers. I believe strongly that when people spend hard earned money, they should be treated with respect and most of all, when it comes to the health and safety of consumers, especially when dealing with automobiles, it is not something that should be blown off and treated as if it's not a big deal. Lastly, just to be certain that we never experienced another mishap with this dealer relative to the automobile we purchased, my wife and I decided to part ways with this vehicle. The rating system only allows one star, however, if I were able to give them zero stars I would have.

I was in Nova Scotia to referee at the pickleball provincials from New Brunswick when I realized I…read morehad something major happening with my car. After going to two other shops, I found OK Tire and asked if they could help me. They not only put new rear brake pads and rotors on, but they got me in that same day! They also gave me a shuttle to my friend's house and picked me up the next day! The man at the counter and shuttle driver were very kind. Thank you so much OK Tire for helping me!

I recently had an appointment at OK tire on Eisner Dr, Dartmouth to change winter wheels to summer…read moreand oil change when an issue arose with my brakes. Mike Sperry and his team took great care of me, handling the situation quickly, cost of repairs and a shuttle service home and back (thanks Don). We live in a time that everyone complains and very few give credit for a job well done (thanks Barry). So a BIG thank you to all for taking great care of me and my truck.

Great little find this place. Tucked away in the industrial estate near the top of Larry Uteck,…read morethey have some excellent and friendly mechanics specialising in all aspects of car maintenance. From my interactions so far, I have full confidence in their integrity. You won't get ripped off for the unnecessary stuff and they are fully up front on what you need and what you don't. Very reasonable rates, quick and efficient service and easy to talk to. Thoroughly recommended.

Efficient and professional service. They do not over charge and they do what they say they will do.read more

Great work! Highly recommended. Small but mighty shop. So busy it can be hard to get an appointment.read more

I've been a customer for almost 20 years!!! I have always been so impressed with the level of…read moreprofesional customer service and general great work. one of the only shops around that are not only interested in your money. Larry Rob and all the employees are amazing. They are willing to work with your budget when possible. back as a young man struggling to make my own path they always worled with me and did anything they could to help.

Always great to work with. Very easy to get ahold of, will give honest estimates and timelines, and…read moreprovides quality work and will always rectify any concerns.

It's great when you find a good auto repair shop and these guys are great. Rob and his team are…read morerespectful and their pricing is very reasonable. You can count on their work and they will give you an honest evaluation of what needs to be done. I have small car that needs special pucks to lift it and they knew exactly what it needed.

The service here is the best. They are fair priced, quick, friendly, professional and provide great…read morecustomer service. I highly recommend this business and will continue to bring my car here for oil changes.

My car is 11 years old and I have been taking it to Chad Kennedy's Autopro in Dartmouth for the…read morepast 4 years. I continue to be more than satisfied with the work, service and support I receive whenever my car needs servicing, whether it be a planned, or an on the spot need. Staff are extremely knowledgeable--from the Front Desk to the Mechanic's Bay, and they match that knowledge with the respect they consistently give their customers. Chad's has kept me safe and on the road without breaking my bank, while at the same time making sure I know what to expect in terms of maintaining an older vehicle. I continue to recommend Chad Kennedy's Autopro--the quality of their personnel, work and service is second to none!

I've personally been dealing with Driven for many years and feel like they're getting a raw deal on…read moretheir rating here. I was a mechanic but can't do everything in my yard or on my own anymore so I started using Driven because they were originally 5 minutes from me in Upper Hammonds Plains. Their work has always been top notch and I'm picky. When my mother-in-law was still driving, I sent her to Driven and they were really good to her and she liked them. This is unfortunately not every senior woman's experience in getting car work done. The only problem I've ever had with Driven is them doing work beyond the scope of my initial appointment without my approval. Hard to fault them for wanting to make everything right. Not everyone has the capability to possibly fix the next issue themselves like I do.

Worth the wait! My issue was identified very quickly. Problem sorted and very good pricing. Staff…read moreare all great. Having been in the car business l know what great service is. It's Driven Automotive!