Billing problems at the front desk was absolutely embarrassing.They made some mistakes and were not…read morevery helpful at all. They were billing me more than expected because they didn't factor in my previous payment from one of their other clinics for the root canal. I will never go back to the Quincy clinic. Very rude and condescending.

If I could give it negative stars, I would! I used to have a good experience, but since the new…read morestaff at the front desk started, I've been having negative experiences. They are rude, they constantly lie, and they are very unprofessional. They frequently make mistakes. I receive bills months after procedures. And you wonder why companies go out of business?

This is long. Tldr: I do not recommend! There's communication issues between the front desk and the…read moredentists. Front desk seems to constantly reschedule because they schedule you on days the dentist isn't there. I will not return. Final straw was a dentist who was dismissive when I was in pain. Didn't have trauma about dentistry before but I do now. Early on I had big frustrations. My very first appt was an emergency appt because I was in a lot of pain. I came in, we did xrays, and discovered I needed a root canal and a filling. I was in a lot of pain (even explained that I was having trouble eating) so I assumed that the next appt one week later would be a root canal. I was shocked when not only had they scheduled me for just the filling but it wasn't noted anywhere on my chart that I needed a root canal. Since the filling and root canal were on different sides, I had to sit through a filling while being in a lot of pain becuase they can't numb both sides of your mouth. So after another week, they were finally able to take care of the root canal. I really wasn't thrilled but I realized people sometimes make mistakes. This was my first red flag. The final straw came a few months later. I started working with a new dentist that I didn't like. He would disregard me when I would say I was in pain during procedures. He would say, "I'm almost done," or "You can't feel that," when I would try to express that I was in pain. The last appt he ever worked on me he told me that I needed to stop wincing in pain because it was making his job harder. I was so humiliated and angry. This was only the tip of the iceberg of my frustration. You see I had ended up needing another root canal. Since this last dentist started the procedure, no matter how much I wanted and asked for someone else, I had to see it through with him. He did the root canal and I had to return for a cap. Well the first cap they measured didn't fit. Frustrating but completely normal and understandable. However, measuring me for the cap was painful the first time. So we did a second round of measuring (where they have to cut your gums in order to measure the tooth). It was worse than the first time. My eyes were watering I was in so much pain. But after voicing that I was hurting, I was told to just lay back and relax. They took two separate measurements and shipped it off to their lab. The day of my next appointment, they call me. I'm supposed to go in to get my cap on. At first they say that I'll need to cancel because they don't have my permanent cap. The lab had sent the molds back to them and they didn't know why. Then they changed their minds. The dentist wanted me to come in to do another round of measurements. I broke down. I had a full crying panic attack. I couldn't sit there in that chair again while this guy cut my mouth open and hand waived my pain away. This was especially considering they had no idea why the lab had sent the molds back. Long story short I haven't been back. I'm never going back. I was willing to put up with some miscommunication between the dentist and the front desk staff. I was willing to put up with the constant rescheduling because the day I was scheduled, the dentist didn't actually work. I refuse to work with someone I can't communicate with. Moreover, I will not work with anyone I don't trust.

We were very excited to find a dental place that was convenient in Quincy and scheduled appt for…read morefamily. Front desk was responsive and nice. Unfortunately, after a good first scheduling experience, nothing else has been good. Called at least 3 times after the appointment to check on status and follow up, no returned calls. Finally on the 4th call, front desk picked up and told me that the appointment never happened. Dentist was late for over 30mins, this was just for reg cleaning, and family had to leave. No one called to give us an update or even try to reschedule. Very disappointed in the lack of service and probably the last time we'll deal with this place. We should have needed the reviews.

My appointment with Dr. Pham was exceptional. She really took the time to explain my oral health…read morecare very diligently with each section and tooth of concern. Dr. Pham cares about your overall health and wellbeing, she even arranged extra time to sit with me and chat about other issues related to sleep and breathing (all important to oral health). Overall my experiences at Dental1 have been great, the office is so cozy with a welcoming and helpful staff. I always look forward to coming for my appointments. I've also grown an affinity with watching home renovation shows now because it was always on the screens when I'm in the dental chair.

I Would Not Recommend due to Extremely Poor Communication…read more After my initial X-ray visit, I was told the doctor would contact me virtually to review the results since I'm not local. When I didn't receive a call, I followed up and spoke with Miranda and the experience was incredibly frustrating. She was extremely difficult. Instead of helping, she was combative and dismissive. We went back and forth on the phone for about seven minutes over a simple request: arranging the follow-up call I had already been told to expect. I had to ask multiple times before she finally agreed to have the doctor call me directly. When I asked when I could expect the call, she told me the doctor is "busy all day, every day" and couldn't provide even a general timeframe. That response was unprofessional and unnecessary. I completely understand that doctors are busy but basic communication and courtesy should still apply. This interaction made an already stressful situation worse. I hope management addresses how patients are spoken to, because no one should have to push this hard just to receive follow-up.

The best dental experience I have ever had!!!! I always thought seeing a dentist was so much…read morepainful. However, Dr. Sarah handled everything very gentle. She was so patient to explain every next step she was gonna do so nothing came to me in a surprising way. Very clear. She chatted with me to distract my attention and release my anxiety. She was good and the fee was reasonable. She didn't convince me to do anything not necessary. Pretty honest dentist. Definitely will go back to see her again!

I just moved to Boston from Cali so I need to find a new dentist and my friend referred me to…read moreDr.kim. She is super nice and she does a great job at my teeth cleaning. She also always try to explain to me why she does things which is nice. It's right off the red line so super convenient to get to. I have delta dental.

A1 service The woman at the front was pleasant and kind…read more I was able to get in and be seen in no time. Clean and cozy office. Very satisfied with the work done

The cleaning caused me a lot of pain and no care was taken to ease it at all. When I mentioned that…read moreit was hurting, I was basically told to just deal with it. And the "bedside manner" was quite abrasive. I've switched practices to someone I much prefer so there are definitely better options out there.

Dr. Kadesh is wonderful as is his staff. He has given me a preliminary diagnosis twice then when I…read morewent to the experts they said he was 100 per cent correct. This obviously comes from his many decades of experience. His cosmetic work has been fantastic. He goes above and beyond to make sure your tooth shade is perfect. He is not just a scientist, he is also an artist when it comes to creating a perfect, natural appearing crown in the perfect shade. Now here is the bad news - he is retiring soon! I will miss his dental skill and can only hope that I find a new experienced dentist with his skills and very pleasant demeanor.

Dr. Kadesh and his staff are warm caring professional and do an outstanding job. No one does a…read morebetter job

I would never recommend this place. They are thieves! Those poor elderly people with no insurance…read more They don't explain that they don't take every insurance until the work is done and you have to pay thousands of dollars out of pocket! Please make sure you ask questions and read everything!

Terrible experience. They left me waiting 2 hours throughout the appointment to the point I had to…read morefind someone and tell them I needed to leave. No apology, no cleaning - just 2 hours of waiting & fear mongering about thousands of dollars worth of things I "needed" to get done, which I verified at a different practice was all not true. Please do not go here. Find somewhere that isn't trying to scam you.

Great care , Awesome massage chair in waiting room . Dentist was very gentle yet efficient..read more

Love it always have the best service around! I appreciate the fact that they always make sure I'm…read moreas comfortable as I can possibly be!

It appears the lack of integrity is SOP here. When I called to ask if the Rx for 7 pills was an…read moreerror in the prescription, I was told no by Jean, an assistant, but she said she'd ask the doctor to refill. Disappointed that the doctor would not adjust the quantity, but the worst was that Jean charted the notes: "Terry has called multiple times to get a refill...". This is blatantly false; a lie. Anyone with sense knows exactly what she was implying and she knew, too. It was not a typo. I advised correcting it to the truth, which they did. The ADA may also be interested. Falsely stating a patient is calling repeatedly for pain medication is very serious. I'll never return to the practice, but this is to warn potential and existing patients that facts aren't a priority with Nankin Dental. This wasn't the only inaccuracy, but it was the most serious and deserves further attention.

I have been going to Nankin Dental for years now and I would never go anywhere else!!…read more Always pain free , and always the BEST dental care as needed. They have the most modern equipment available. I have had to have just about everything done including a root canal which they referred me to the best person available for treatment. I will never go anywhere elsewhere

I wish we could give 10 stars! Dr. Hasan and her team are the BEST. We moved to Braintree, didn't…read morehave a Dentist, and honestly selected BDG based on proximity and some strong reviews, and this is the best dental practice my husband and I have ever joined. The whole team is thoughtful, GENTLE, consultative, and kind. Dr. Hasan is knowledgeable, smart, and has fantastic bedside manner. My husband and I have had great dental work done, and the hygienists have been fabulous. Rarely ever any discomfort or pain, and if I've called out that it's painful, they immediately do what they can to make sure I'm comfortable. Even recently, my 2 year old chipped his teeth and we got him in to Dr. Hasan pretty quickly. She eased our worry (the parents) with a calm and light hearted approach, to an easy-fix situation. She helped to keep my child comfortable while she filed down a sharp tooth, and he did not cry or show any signs of fear - she and her hygienist kept him happy and smiling the whole time. We are grateful for Dr. Hasan and her team and can't thank her enough!

Was one of her first patients when she first opened. She was very good at that time but since has…read morechanged. She says she's here to give back to the community but now says she's not excepting mass health for adults. Seems to me that she's all about profit them being professional and still helping the community. It's sad that she's choosing that path.