Not a bad selection (best in Boone), and prices aren't bad. However, I'm only giving 2 stars…read morebecause the repair work I've had done here was HORRIBLE. First, I took a friend's acoustic by for a setup. When it came back, it was actually worse. Buzzing on multiple frets and the already high action was higher. The electronics in the guitar had been disconnected as well, so I had to take it back and pay to get them soldered back in place. Next, I took a very nice Gretsch electric I just purchased for a setup (to give him a second chance). This guitar came back from the setup with no buzzing and a nice action, but the intonation was so almost a half step out on the higher frets. I couldn't play it because it sounded so horrible, and I had to take it down to Hickory to a very experienced luthier I know to get it straightened out. Finally, my roommate has a nice Martin ($2000 retail) that he took by for a setup a while back. The action was OVER " at the 12th fret, and his Fishman pickup (that he had post-market installed) was no longer working. I took the guitar back to my pro luthier in Hickory to once again straighten out the mess. Turns out, AMS for some reason placed shims under the bridge of the guitar to raise the action. These shims weren't allowing the undersaddle pickup to work, and had to be removed. After getting the guitar back from the pro luthier, the action was perfect and the pickup sounded great. AMS originally claimed that the guitar was not well made so that was as low as the action could go (at almost ¼"!!! and it was a nice Martin!!!). That being said, I will continue to buy accessories and strings from them. Their staff is very helpful and friendly, thus why I'm giving 2 stars and not 1. However, I will NEVER get them to do any work on my instruments ever again. (Just to clarify, I am perfectly knowledgeable and capable of setting up my own guitars, but I unfortunately don't have time to do so.)

City boy was in the mountains for a little ski trip I stopped into this joint on a rainy day to…read morelook at guitars and chat and maybe play a little.I was pretty shocked to see some amazing prices on a premium brand I happen to already play and fell in love with a particular style. They didn't have the finish I was looking for so he offered to order it for me and after a couple weeks I was just informed by the owner it shipped from the manufacturer today and I am thrilled to soon be holding my new favorite guitar! Thanks to Bobby and the guys at Appalachian Music! Fan for life here!

Brian helped me finish my Fender Esquire conversion. Complete setup with fret leveling and nut…read moreshaping, even finished the wiring. Dropped it off on a Thursday, was playing it by the weekend! And absolutely perfect setup, plays like a dream! Cannot say enough good things and will be taking all my guitar needs to him in the future.

Good people and very easy to work with. Good rewards policy as well. Great prices and good…read moreselection.

The staff are helpful and attentive. There is a wonderful selection of sheet music and student…read moretextbooks to fit unique needs.

I found them to be honest and trustworthy. They are professional with everyone and are very…read morecompetitive. GOOD PEOPLE !!

A return customer. staff is all friendly and helpful. They never try to sell me beyond price I am…read morelooking for. resized my ring same day while I was in town so I didn't have to drive over again which I really appreciated.

We had my mother's antique table restored. I was highly impressed at his knowledge and workmanship…read more I highly recommend Buddy. He's an old-school artisan and highly skilled. His advice on the care and maintenance of a 220 year old table with inlay work is worth every dollar spent. I cannot say enough about his art.

Ruined two precious antiques, one of high sentimental value. Now having them redone by a…read moreprofessional(s) who continues to be stunned that such a con artist is "in business." Buddy Floyd "plays" the hillbilly persona to 1) mock people of the mountains, and 2) to weaken a person's natural guard against scams. He is actually not even from Flag Pond. Just give him a call and listen to his accent, not of TN or NC. He will tell you this big outdated story about moving to the area for Chinese medicine practices or schooling; don't know which one because his story kept changing. Bull, bull, bull. Just a smoke screen and his attempt to look like an intellectual who wear coveralls and never shaves. He was supposed to refinish two pieces; neither was stripped or sanded. Both were sprayed with a lacquer. Since his shop is filthy, dust and dog hair got ingrained into the lacquer before it was dry. Nothing was done to the insides of the pieces, the back or the sides. Lazy, lazy, lazy and out for a quick buck. BEWARE THIS SHAM. Do not entrust your precious antiques or other furniture to him. He charged twice the amount necessary for each item - both to be done incompletely and not even to common and basic restoration standards. He likes to name-drop a lot - evident on his website and in person. All that was lost on me as I have no idea who all the "important people" were that he was talking about. Maybe he did restoration at some point in his life but his complete lack of ethics lost him that business so he thought he would take up refinishing. I have heard that this tactic is a common way to try to salvage a flailing business. The people currently fixing all the damage he did do my pieces just shake their heads in complete amazement to his "practices." He put a screw against 100 year-old glass to hold it in - of course it shattered the first time it was moved. It's a shame that the Tri-Cities has become a haven for this kind of person. The kind to which I refer are the ones who one day wake up and decide that they are an expert at something, whether it be lawn care, house cleaning, or furniture restoration and set out to fleece anyone in their path. When I tried to resolve this matter with Buddy Floyd he refused to communicate so all I am left to do is correct his mistakes at a high financial cost to myself and to warn others of him.

I always take my jewelry to be repaired to Diamond exchange. Best in the business on repairs. We…read morehave also bought a lot of jewelry from them when Rob was there.

Trey hit it out of the park again. 2.7ct Green oval Tourmaline. He designed the setting, witch is…read morevery unique. As I have said before. I have been doing business with them for years. I wouldn't go anywhere else for jewelry for myself and my daughter in law.

We recently bought a used boat (with a torn boat cover from a tree that had fallen on it). This man…read moredid such an amazing job at fixing the 2 tree holes as well as re-stitching some weak areas! His price was very reasonable and we had the boat cover back in the same week we dropped it off. I highly recommend his work because it looks great too!

I'd rate zero stars if I could. This jackwagon wasted my time and 30 miles (each way) to meet him…read moreat his 'shop' and he never showed up, even after I talked to him on the phone TWICE!... no show, no call back, no explanation. Don't waste your time and energy on these a$$holes that are doped up, hung over or just too lazy to work.

This place is amazing.... they are courteous, professional, friendly, and very helpful and…read moreattentive. I have had them do many ring sizing's and repairs for me over the years and have always gotten high-quality work at reasonable and affordable prices. If you want a local family-owned business to go to that provides excellent customer service and dependable, quality workmanship then this is the place to go. I highly recommend them, I wouldn't go anywhere else!

I was looking for a single-pearl necklace to wear in memory of a dear friend. I stopped here on a…read morewhim, after visiting the cemetery. The staff were very patient, showing me every necklace they had they met my description, until I found just what I wanted. I now have a Pandora pearl collier necklace, and am very happy with it. I looked it up when I got home, and the price was more than reasonable. "Highly recommend".