I have lived at 54 Magnolia for several years and love it!…read moreThe staff and service is great and location is perfect! Everything is close by but I do not feel I am in the hub of city life. I recommend 54 Magnolia!

I want to give 54 Magnolia Maintenance Team KUDOS for the Excellent, Professional, Friendly,…read moreRespectful & Courteous Customer Focused/Client-Driven Service they consistently provide!!! Today, Parker exemplified all the same quality service when he came to repair the master bathroom sink problem. I am fortunate to live in the community where our Entire Maintenance Team is relatable & respectful in addition to the other qualities mentioned previously. Thanks to our Maintenance Team for always providing prompt & quality service I am completely satisfied. On a scale of 1-10, I rate the service 10. KUDOS THANK YOU!!!

They broke into my car multiple times. Very unsafe area. Wouldn't recommend this apartment complexread more

Management at Terrabella does not respect younger residents from my experience and tolerates…read morebullying from older residents who they are friends with . Not accommodating to residents they don't personally like and will make it difficult to live there . Read your leasing agreement carefully , they will try to trick you into staying and paying longer than you want . Walls are very thin and anyone on the floor below you can hear everything, every step you take . If you have kids or babies recommend staying on the 4th floor where you can't hear anyone above you , apartments aren't quiet when you have neighbors :)

I have really enjoyed living at the Elements of Belle Rive. This is probably the best apartment…read morecomplex that I've ever lived in and I've lived all over - Chicago, Maryland and now Jacksonville. If there are maintenance issues or concerns the maintenance staff generally responds within the same day. The staff is friendly and accommodating and residents that I've met have all been so nice and helpful. Everyone in my building generally watch out for one another - very neighborly. The office just added some Adirondack chairs around the pond areas of the property, updating the landscaping and installed a hammock by the pool. In other apartment complexes where I've lived I haven't been able to see where my rent payments are going other than just to pay for the current property and staff. It's really nice to see improvements around the property. I also really like the monthly newsletter and monthly events for residents. The community here is welcoming and a place I'm happy to call home! I'd highly recommend this property to anyone looking for a new apartment to call home!

Horrible management by team leader Luna!!!! Don't be fool…read morein the beginning when touring the Elements of Belle Rive Apartments. Oh they will be very, very, nice, helpful and oh how can I help you. THIS IS SERIOUS: My Experience as a single woman: I was stalked and harassed by their male tenant of 4yrs in building 15 who is married and lived next door to me. I sent an email to Luna.(mind you she claimed she had no clue as we were discussing all the extra charges on me moving out. Luna was covering her you know what) but I told them (I have emailed proof I sent it). I was being harassed constantly by his verbal sexual advances of telling me not to tell his wife that he came to my door asking me if I wanted to smoke and that he can help me around my apartment because he is very handy and that he doesn't mind coming over when I need him because he doesn't like his wife of over 20 something yrs. No thank you. A tree would have a better chance with me. He said, "It's cheaper to keep her." And the main reason why I try to put up with it is because he told me was moving away in 3 months. And in his sneaking over he said he was just released from a mental hospital and that he was in the psych ward for 2 weeks. I notice after the ward. He was ringing off my ring cam a lot more just to ask if I needed anything. That's when things got even more unbearable. I started being stalked and followed to work. Now the first time it happens I'm like no can't be him. That would be weird. As I walked into my job I saw his truck. And I'm like no that can't be. Well then I check my Ring cam 2 mins after I left, he left. Smh!!!! More sexual verbal harassment and yes my boyfriend wanted to do something and 23 yr old my son wanted to do something because they were scared for me if one of them couldn't meet me at my car as I parked. And I told them: One he is on mental med(s) (he told me) and two he carries a pocket gun ( he told me) three my encounter with him was under the influence of alcohol and Marijauana (because he sneaked over 2 mins after his wife left and asked me if I wanted to smoke with him and showed me it). No I don't smoke. I don't know how to smoke. I even told my co worker's and my clients who are officers what should I do and should I make a police report and break my lease. My true talking to people to see if they ever dealt with this situation before and how they would handle it. I stayed as long as I could because the apt is close to my 2 jobs and close to my son's college. But more importantly, He said he will be working in another State soon or moving in 3 months. Well that never happened. So my year renewal lease with the Elements was miserable and there was no peace when I parked, enter or leave building 15. There was times I had to either not go home or stay at my boyfriends who lives 45 mins away from the apt. Or even timed my arrival's when my son got off from work. I was stalked for the entire year extension of my lease renewal. To sum this up: At first I didn't realize he was watching me. I just thought hmm he and always run into each other. He is either in his truck when I leave or when I come back home. Hmm strange we have the same schedule. Naw he is married and that would be just weird. And I know since he is watching me he had to seen my new relationship with my boyfriend. So why would he continue to harass me? He did!!!! I truly feel sorry for his wife. I did not tell her because you never know how that would turn out. He could lose it and she be harm. I did not want that on my conscience. Or she doesn't believe me. Either/or! But a mental disorder can be unpredictable especially when one uses substances. On my departure they charged me all these bogus fees. Almost $400 dollars. All I asked Luna for was to cut those bogus charges for my peace being disturbed for a year. Luna said to me, " If I do it for you then I have to do it for everyone"! Well not EVERYONE was NOT HARASSED and STALKED by a mentally unstable Man!!!! If any attorneys want to reach out please do so. Thank you for reading my horrible experience.

Despite reporting trash piles, maintenance keeps the trash compactor room stacked with boxes…read more.. This might explain why they have a cockroach problem that they cannot get control of. The Jack's definition of luxury living is very different than my definition of luxury living. Luxury living to me does not include having cockroaches multiple times a week or one falling out of the air conditioning vent on my husband while we watch TV.

I never post, this is my first review. But what the property management and ownership is doing by…read morerefusing to offer lease renewal because we have brought up several issues during our tenancy is wrong. Potential renters deserve warning before considering this property. TOP 3 THINGS TO BEWARE OF: #1 - The washer and dryer are awful. They do not clean well, leaves pet fur on the clothes, and clothes come out wrinkled. #2 - There is a serious pest/bug infestation throughout the property. Even with having your unit sprayed, the cockroaches are all over. I suspect it is partly due to the piles of trash in the trash rooms & mountain of boxes left in the garbage bay for weeks on end. #3 - Maintenance issues are chronic. Request for reasonable repairs (water leak that has increased consumption by 50% or not having any hot water at all) go weeks without being repaired despite making the request multiple times. If you walk the property dog feces are frequently lawn ornaments; gates to secure the property have ongoing malfunctions; despite claims that Marijuana is prohibited on the property, you could get a contact high from being in the hallway on pleanty of different times.

Let's say 2.5 stars. Where do I start. You ready ? It…read morestarted fine. Loved it and was happy. Six months later my water heater still leaks and damages the floor. Instead of replacing ( duh right ?) they just keep putting bandaids on. Only when I threaten with my attorney does the manager actually do something. I use something lightly. It's a b***h to get ahold of anyone up front. Almost near impossible. So let's get into the fact that my schedule has stopped cooling multiple times. Mail maintenance guys are sweet gentlemen but sometimes I fear they don't know what they're doing ? Next bugs. Roaches. You like them ? I don't. When one fell into my pasta I am done. Donnnnnneeeeee. It doesn't help that my neighbors literally sound like they're bowling alll the time. Nothing done about that either. I would not recommend this place for the price I'm paying. It's not worth it and I want out. I actually had a service request say completed but no one ever came for it. Nice try. It's horrible how I have to spend money here and on bug bombs and roach traps. I'm allergic to them and if one touched me it's super itchy. Bite. Game over. Stay away please. Save yourself.

Have lived here for 11 years. Office and maintenance staff are VERY prompt. Refregerator died…read morewhike on vacation .... called energency maintenance at 9pm. Had a new refrigerator at 9am next day. Landscaping is best around and pool is elegant and ALWAYS clean. Troublemakers are dealt with discretely but firmly. Only drawback is no garages.

Stopped in for a tour. The guy outside in the golf cart was helpful to page the office staff to…read moreinquire about a tour however, the female representative was less than welcoming. We did get a tour on one unit that we were not interested in and then she said she didn't have the keys for the one we were interested in so we thanked her and went on our way to the next, which is where we ended up signing.

When me and my family went there we had an amazing time and we got to grill and swim in the nice…read moreblue water

The leasing office here is awesome…read more I see Hans when I come down for the new free fancy coffee.He is super friendly and kind. Thanks Uptown!

PET WASTE IS A SERIOUS PROBLEM! The property manager has zero balls and won't deal with it. There's…read morefeces everywhere. Monstrous dumps in the walkways that are growing mold. Nothing like walking outside first thing in the AM and smelling and/or stepping in dog sh*t. No one is penalized for neglecting to clean up pet waste. If this was my property, I'd have cameras set up and I'd evict anyone that couldn't be bothered to clean up after their pet. THE STAIRWELLS SMELL LIKE ANIMAL CAGES - seriously...like a zoo/farm...they are never cleaned - there's a plastic cup with a moldy beverage that has been sitting in one for over a month. Drinks splattered on the walls. TRASH CHUTES - They have "trash chutes" here, which is basically a trash room, because the uncivilized heathens that live here are too lazy to throw their trash down the chute, they just throw their trash in the room - they can't even be bothered to tie their bags...so the smell leaks out into the hallway - dirty diapers, tampons, seafood, you name it. I feel so badly for the maintenance team, as they're the ones that end up dealing with this. If your unit is close to the trash room, you're screwed. Management has signs on the door with rules (that no one follows). Put a camera in the trash room and penalize people that don't follow the rules. Tonight I saw a to-go box of food in the middle of the hallway (see pic) apparently animals live here. Wonder how long it will take for that to get cleaned up . The walls, floors etc are dirty - sticky from people spilling drinks, trash left in the elevators. It smells. LIVE ON THE TOP FLOOR IF YOU LIVE HERE. Having people above you sucks. Especially someone that keeps odd hours. PARKING - you get a pass if you live here, and guests are supposed to park in a specific lot (there's ample space), however they don't police the lot, so guests frequently park in the resident spaces, which forces residents to park in the guest lot. Yet again, rules aren't enforced here. Positives: - location (within walking distance of many places) - pool - quiet aside from noise above (the person that lives above me is a thunderwalker) - maintenance team is responsive

This is A amazing place to live,the amenities are absolutely great!! They keep the property very…read morenicely and clean,The maintenance guys are truly amazing when it comes to any situation you may be facing...Royce and his team are very attentive to any need.... This is A absolutely Beautiful place to live.... Thanks Kindly

I have lived here for 3 horrible weeks. I was given word of Samantha Malone, my apartment would be…read morecompletely ready for me to move in. never happened, carpet looked like herd of buffalo had run over it. Called office, she came and vacuumed. I needed to wash clothes, washing machine was old and filthy, dryer old and covered in gray paint, and had some taped to back wall inside. I called office and notified them. 2 weeks later after several more calls and sending photos to Laura Siemsen, she sent a maintenance lady to try and clean. lady took one look and said no way to clean this mess up. Laura Siemsen then told me she was going to try and get washing machine from another unit or try to get a new set. This week on Wednesday, new washing machine and dryer installed. The day after I moved in, discovered 3 electrical outlets on kitchen counter, did not work. I was told by Samantha Malone that maintenance was short workers, due to illness. The truth was , complex maintenance was preparing for an inspection by U S HUD. all maintenance was busy sprucing up complex. Last week walking into my apartment, found a maintenance man trying to repair electrical outlets. he finally said he would have to call contractor. Next day electrical contractor showed up, had to cut 4 different holes in wall in dining area, hallway by washing machine, bathroom and linen closet. I asked electrician, if I needed to make maintenance request, she said no,they had reported it to office . I called office on Tuesday, and was told next day holes would be taken care of as well as washing machine and dryer installed. Holes and patchwork, 2 areas were partially done.Bathroom and linen closet not touched. Yesterday I called office at 2:47pm and was told this problem would be taken care of by 5pm yesterday or today. it's 6:48 pm now, no notification, no maintenance, nothing done. This place is a nightmare, poorly maintained and very poorly managed. I urge whoever reads this, do not consider moving here and going through the problems I have endured. Monday I will start calling radio, tv stations to see if they can secure some relief for me. I could continue writing about other problems , but I'm done for now Bryant Spooner