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    Mack Drilling

    4.3 (7 reviews)
    Open Open 24 hours

    Services - Mack Drilling

    Water purification system cleaning and maintenance

    Water purification system installation

    Water purification system repair

    2 More Services

    Salt delivery

    Well drilling

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    Sierra Springs Water - Fraudulent bill (salesperson stated $24.99!)

    Sierra Springs Water

    (24 reviews)

    So, as I stated before, I would update my review as the service improved. Well, the service has…read moredefinitely improved and been consistent for the past year. The problem now is with the actual water, itself. I'd say about 1 out of every 5 5-gallon bottles literally tastes like pennies were in them. I just tried to choke down a glass from a pretty rough looking bottle and it's just undrinkable. My mouth tastes like I've been sucking on coins now. If I had the option to change providers, I would. Until then, I have to pour out 1 out of every 5 bottles.

    Absolutely abysmal company with NO customer service in North America and the bill will be 3x what…read moreyou signed up for. (Their call center is somewhere in Asia - probably answering calls for hundreds of companies.) I specifically stated both when I signed up and in the portal's delivery instruction section that the driver HAD to ring the doorbell and bring my jugs inside, as I am on medical leave and cannot lift them. (Thus the need for water delivery.) Instead, I got a text saying my delivery was complete and found the jugs sitting at the bottom of my front steps. Called for a week to try to get it resolved, but since the people answering the phones don't actually have any connection to the company none of their promises that the driver would come back or call me ever happened. I ended up paying the son of a friend to come bring them inside days later. The sales rep I signed up with stated my bill for first delivery would be $24.99 (after a referral discount). I was charged $70.96. This is pure fraud and the company has made sure they don't have to hear from ripped off customers by hiding behind their overseas call center. And has anyone else notice that every single response on Yelp by this company is an identical AI-generated blurb? There is actually no "Cara K" or any of the other alleged "people" who are "replying" from Sierra Springs. No wonder people contacting their Texas number are told they don't exist.

    Mack Drilling - welldrilling - Updated June 2026

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