We bought two new mattresses. one mattress lasted less than two years . The second is on the guest…read morebed and uncomfortable. very disappointed

We want to recommend the Original Mattress Factory in Reynoldsburg. We need to replace the mattress…read moreand box spring on the bed in our guest bedroom. The bed is a treasured family antique that is 100 years old and is a ¾ bed on which we were using a full mattress. What we wanted was a queen box springs and mattress. A standard-size queen mattress is 60 x 80 inches which is too long. The Original Mattress Factory produces many special-sized mattresses. In the selection is a Short Queen with a diminution of 60 x 75 inches which would be tight but would work. At our reception at the Reynoldsburg store, we were warmly welcomed. During our discussion about sizes, we discovered that they make mattresses locally. Due to this, they could remove one row of coils to produce a short queen mattress that was 60 x 73.5 inches, which was ideal. Because our mattress was a custom build, two weeks were required for the manufacture. The delivery was outstanding in every way. What might have been a stressful purchase turned into a joy, plus we got exactly what we were looking for.

Had a great opportunity to meet this couple!…read more They are the only mattresses store in columbus that gets there products from the manufacture and not from a showroom store front! They have several locations Illinois, Arizona and Kentucky a total of 9 stores I believe (don't quote me lol) But you can come here and try the bed before buying them! This is an online only store! Most of the beds offer a sleep warranty! Which I think is cool and they deliver and set up and come get the bed if u don't like it! I like the cooling bed because my fiancée gets hot! And I loved the avocado beds also butttttt a little out of my price range lol! The husband (I forgot their names I'm horrible) he was so knowledgeable, friendly opening welcoming, and his wife was very funny easy to talk to and they knew so much about the beds and offer tips on sleeping with different types of pillows and determining if a pillow is right for you or not! The store was very clean and very well organized it's located right off of Morris Road right across the street from Universal nails! You can't miss it! Come and check them out maybe purchase your new bed from them and tell me what you think cause I definitely will be purchasing my first bed as an adult! Lol

I've spent the past few days researching mattresses like crazy and just could not settle on one. I…read morelove that online companies allow a sleep trial, but I didn't want the hassle of returning a bed and being back at square one. Luckily, I found Sandman Sleep and I'm SO thankful! I wanted to jump on the Labor Day sale, so I went to the showroom downtown. (Appointments are required for some days, so keep that in mind!). I was greeted by a man named Rich and I told him what I was searching for in a mattress. After guiding me to the mattresses that suited my needs and explaining a bit about them, he left me to explore as much as I wanted. No pressure or hounding. Every mattress salesman needs to learn from him! Rich also offered us beverages and snacks while we browsed. Bonus points for that :) After some time, I made a decision and he quickly assisted with the purchase. The whole process was incredibly smooth! I'm so impressed with the amount of mattresses available to try and with the quality of the store! After leaving, I kept saying how happy I was with my shopping experience. The Labor Day sale was fantastic as well. I saved a lot of money and feel good about the value of my purchase. Seriously, if you're in search of a new mattress, I highlyyyy recommend this store! Rich was so kind and helpful. 10/10.

The Westerville store had exactly the mattress we wanted. It arrived within the scheduled delivery…read moretime period and the crew who delivered and installed it were polite and efficient. After it was put into the bed frame, I discovered that the mattress was much softer than it had felt in the store, so I called and spoke with Steve. He was remarkably polite and patient, spending a good 20-to-30 minutes on the phone until we figured out that I should have bought a set of box springs at the same time I bought the mattress. (My fault, not theirs.) Amazingly, he then offered to deliver the box springs to my house that same evening after he closed up the store, all for a surprisingly low price. As soon as he put the mattress on top of the box springs and I lay down on it, it was just as comfortable as it had felt in the store. He was a real lifesaver and I appreciated it tremendously. I chose Mack Mattress Outlet because it's a family-owned business that provides real service and this experience of mine show how true that is. I highly recommend this business.

I love Mack Mattress Outlet! This is bargain shopping at its best! We were so impressed by their…read moreservice and prices that we didn't buy just one bed - we bought two! When we first visited this location, we brought our teenage daughter to help us pick out a new bed for us. We were greeted very warmly by the manager and immediately started receiving the advice that you'd get from a close friend. He was very professional and very humorous. That, my friend, is a killer combination. As we looked around, we decided to check out the best beds in the house - the Temperpedics. Fortunately, they had 3 available to sample - one for each of us. Within minutes, we noticed that one of us wasn't declaring their delight out loud anymore. My daughter had fallen asleep! What did we do next? My wife and I continued shopping while our daughter slept away! It was so much fun watching all the shoppers stop and stare at her as they walked in the door! (Please don't call Family Services on us. We're good parents that just like to have fun!) Well, you guessed it - we bought a Temperpedic. How could we not? Then we came back a week later and bought another bed for our guest room (this time without our drowsy daugher). The prices were outrageous! Mack Mattress is known for their rock-bottom pricing. The prices are literally half of what you would pay in a retail store. (The Temperpedic was not a factory second though, but was priced very competitively.) Don't waste your time with any other mattress store until you check out Mack Mattress Outlet first! There is a location conveniently located near you. Don't pass up the opportunity of putting your children to sleep in a public store while you shop to your heart's content. Enjoy!

This place is outstanding . After I was disappointed in the…read morepurchase of furniture from another store, they assisted me immediately. I would definitely shop here again.

Sean K? Yeah, Mattress Firm God! Great experience doing business with him in particular, just…read moresayin'.

Steve was beyond helpful during our visit. I planned on just looking around, however he helped me…read morefind exactly what we wanted & more. We were able to get the order placed, that way it can arrive the day we are moving into our new home. Also, got the financing option to best fit what I was comfortable with affording. Thank you so much Steve! You took so much stress off of me and I am so glad that it is one less thing we have to worry about.

We shopped at several other mattresses stores and bought at Sleep Outfitters? Why? Mainly because…read moreof Steve who was so knowledgeable, calm, low pressure. AND he gave us the best deal. We bought a Tempurpedic and are extremely happy. So happy, I am looking to get another mattress from Steve very soon.

This is a really hard thing to review, (mostly since i need them to still be in business in 25…read moreyears) the issue with Mack Mattress is, what is a Mack Mattress? It's not like a Serta or Sealy, you can say those and everyone knows what those brand names are.. The Mack mattress is a clone or knock-off, but that doesn't really do it any favors. The problem is "what is a Mack Mattress?" It's a mattress that is US made in the same series line as the name brand, but.. Made better, better materials, better stitching, better internals, better colors, better textures, it's all around a better product. Then also none of the stupid tariffs, since it's made here, so it's more affordable, and a better product, so to say it's a clone or knockoff, really doesn't do it justice.. If anything it's the same colors as other brands, but a much better product. My mattresses replaced a 30 year old sealy and a 10 year old "original mattress factory" mattress, which was hot garbage. That is the mattress, but.. It's not just the mattress.. The Good: Mattresses we purchased were both incredibly well made. They were comfortable, and they have decent financing if needed. The "not great": The warranty, while hopefully not needed, if you do need it, there's a restocking fee that is in some cases is the same cost as the mattress itself. The problem with a mattress is until you sleep on it, you really can't tell if it is the best mattress for you, so you can end up wanting to exchange it, but while they offer an exchange option, it's not as good as many other brand name mattress options. I suggest you bring a set of sheets at minimal the bottom sheet, so you can tell how actual comfortable it is.. Otherwise this is a drawback of Mack Mattress. Verdict: I will buy another and will recommend them to anyone who likes to sleep comfortably, including all family members. All things considered this was a great experience..

We had the best experience with Steven at Mack Mattress. Big purchases can be so nerve-wrecking,…read moreand he helped to make buying a new mattress so simple and straight forward. He knew all the right questions to ask, to figure out a best fit for both myself and my husband. Steven was also very knowledgeable in the technology inside the mattress, which gave us so much confidence in the product we were purchasing. We have had the BEST sleep on our new mattress & will be recommending this company to all of our friends in the future.

Don't ever purchase a floor model as the promised warranty will not apply. I found this after my…read moresectional that I paid a premium price for started having issues with the welting curling. Was so pleased when I found this perfect set and now see was a major mistake. Customer Care was not helpful My last purchase at this company.

I had an excellent experience with our La-Z-Boy sales associate Christina Robbins. She was helpful…read morein the store and then helpful again when I like the seat cushion that we got. She sent us a whole new chair. I had to pay the price difference, but it was well worth it. I do wish that the head rest and armrests were available right away. I still don't have those.

I've been on the hunt for a new couch for what seems like forever. I've looked everywhere from…read moreFacebook marketplace and all the furniture stores in Polaris, to Amazon and other online spots. Eventually I started getting ads for Joybird and their furniture seemed to really match my aesthetic - mid century modern and colorful is what I was going for. After browsing their site and narrowing down what I was interested in, I found a few options I was excited about. That said, I was very nervous to order a couch online that had a hefty price tag. Without having sat on it, what if I hated it? Well, that's when I was surprised to find out that they just recently opened a location in Easton. Could the timing be any better? My mom and I quickly made plans to go over the weekend and I'm so glad we did. Their showroom is absolutely gorgeous and the furniture looked exactly like it did online. The manager, Christian, was quick to greet us and ask us what we were looking for. I was able to tell him exactly what models I liked and what colors I was interested in. He asked me a lot of great questions like what my price range was and the size I needed. Next, he gave me a tour of my favorites. I was most excited about the Holt model and after chatting through the specifics, I landed on the Holt sleeper sofa and even upgraded the mattress to memory foam so my guests would be extra comfortable. I think I was most jazzed about the color I was able to order it in. A beautiful blue-green that goes perfectly with the color scheme of my living room. Since it's going to be custom made, it is going to take 5-6 weeks to come in, but in my opinion, after searching forever, it was well worth the wait. Overall, including white-glove delivery, the price came out to roughly $3,500. And that was after a discount of about $1k. I'm super pumped about it and I'm confident I'll be pleased when it arrives... but, if I'm not for whatever reason, I'll let you know. If this is within your price range and the styles fit your vibe, I highly recommend coming here.