My fiancé and I signed a contract with The Garden Ballroom, 353 3rd St NW, Winter Haven, FL…read more(operated by Once Upon A Dream Events by Lorraine, LLC) in January 2025 for our wedding reception to be held in February 2026. Recently, Lorraine informed us that she had lost the lease to the contracted venue due to issues with other building tenants. At first, she suggested an alternative location, which we agreed to. Weeks later, she would not confirm the arrangements at that location and then attempted to force us to hold our reception at another venue in a different city, several miles farther away from the original location, without our approval. We rightfully declined and requested a refund of our deposit. She refused, claiming in email, it is within her rights to move or transfer the venue to any place legally based on her DBA. After consulting an attorney, we have been advised she is in breach of contract, as the original location was a material and central part of the contract. She should not be able to move the location without consent from her clients - namely us. In our opinion, this business practice is unethical, unprofessional, and deeply unfair to anyone who trusts her with their special events. We caution anyone considering this company to think twice and protect yourself by consulting an attorney before signing anything to avoid being faced with a similar situation. We are sharing our experience so that others are fully informed before making such an important decision. We all deserve better than to be strung along, displaced, and denied refunds when a vendor cannot deliver the contracted service.

Do no book this venue. The owner's are extremely unprofessional. The couple thought it was okay to…read moreberate a mother carrying her child while the event was taking place. They yelled and yelled, showing complete lack of respect for their client as the doors were open. After being advised that she was the aggressor, the owner, Lorraine, threatened to get aggressive with the mother. She thought it was okay to snatch a $15 candle from a mother, which could be considered as assault. Then follow the mother into the lobby to continue scolding her. If you want your event to go smoothly without any hiccups keep looking. Their conduct was completely unacceptable and they felt okay behaving like high school bullies because, "They are the owners."

This is a really beautiful venue not only for weddings, but an assortment of events, as well as…read morejust having lodging so you can stay on campus in a quiet area but still be near a lot of attractions. We hosted a work event at the boathouse here and it was super nice. The estate looks out over a huge lake so the views are stunning, and it's really lovely to be outside and enjoy nature. The main house area is huge and could host a lot of people. It has a cobblestone courtyard area that lights up at night and it's all so quaint. The grounds are kept meticulous by workers and all of it is so quality and nice. Everyone we worked with from the Adams Estate were also super friendly and helpful.

Beautiful views of the lake. Clean restrooms. Comfortable tent with AC for parties. Ample parking.read more

My family rented this space for my sisters baby shower. It was well worth the price! We were able…read moreto set up early and then have the venue until late at night! It was a large space, has a kitchen, bar area, indoor and outdoor plus bathrooms for both men and women! The air conditioning worked WELL! I would rent this space again. However you can't put anything on the walls so bring lots of decorations.

Wonderful, small venue with great acts. Keep up the good work. Heart of downtown winterhavenread more

Great place to see concerts. They got four stars because we…read moreordered tickets the last time and picked our seats and someone turned the numbers on the table and when it was brought to ushers attention she blew us off and said if there was a problem go to box office. The box office was awesome at correcting the issue by checking seating chart and checking other tables to see the people actually turned the numbers and that the numbers weren't wrong on all the table. So if you have any issues, go to the box office because the ushers don't care.

The renovation of The Ritz is excellent. We went for the Tuesday Tribute night and the band…read moreAlmighty Queen did a phenomenal job. Everyone in our party had a great night. The only negative that we came up with was the Bud Light beer was outdated. The can had September 2022 for a date. We are already looking for our next show to go to. If you haven't been here for a show you need to look the up and treat yourself to a night out.

If you are seriously searching for quality antiques, look no further! Jean Carroll has some forty…read moreyears worth of experience in the antique industry. She has lived in many countries and brings this cultural exposure to her store. If you are a fan of flawless antique furniture, glass, jewelry, artwork, sculpture and more, then will love this store. She recently opened her own gallery and it demonstrates her keen eye for beauty and value. I am a repeat customer, and LOVE this new venue. You can be sure that you are getting what you pay for, by someone who knows the history of the item. It is a visual feast! I only regret that I now need a larger vehicle to bring it all back North!

From the owner: Always Buying ... Antiques ~ Estate Jewelry ~ Fine Art ~…read moreSilver & Gold ~ Coins Fine Home Furnishings ~ Complete or Partial Estate .

To Whom it may concern,…read more I am deeply disappointed on the venue that my wife and I rented out for our daughter's 15th birthday. We held the party on May 21, 2022, at your establishment, Stefanni Events. First and foremost, Yelitza, the lady taken care of us was completely unprofessional and rude. Yelitza, misspelled our daughters name when she gave it to the gentlemen doing the photo booth. The main doors for our guest to enter from broke off the hinges. Yelitza came out and at first tried to blame it on us. She quickly changed her tune when she arrived on scene and saw that no one at the party was capable of breaking the door. There was also a leak on the dance floor. My wife and I placed a garbage can underneath the leak. When Yelitza arrived, she removed the garbage can and the floor was wet. Making it a hazard for our guest and myself being a disabled veteran. It was a great inconvenience for our guest to move about the facilities due to the front entrance being closed off by her with no attempt to repair the door. Our quest had to use a side door that was slippery due to the rain. Yelitza has yet to respond to any of our emails, texts or phone calls. Yelitza treated us like we were below her and almost ruined our daughter's birthday. This place deserves less than a star, however 1 will do. -Victor Gomez

Giving a 1 because I can't give a 0. Was in a event on may 21,2022 and the place had water liquids…read moredamages in 3 spots of the venue. It was a major inconvenience for the main entrance to be closed for the public. The host handle the situation correct and has multiplied time reached about to the person handling the booking. Her name was Yelitza but I don't recall the last name. The embarrassment she had to deal with was unnecessary and she deserves atleast an answer or a reply. The way the situation was handled was very immature. Thank you