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    Maclean Chung Law Firm

    5.0 (4 reviews)
    Closed 9:00 am - 5:00 pm

    Services - Maclean Chung Law Firm

    Divorce law

    Family law

    Bankruptcy law

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    7 years ago

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    7 years ago

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    5 years ago

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    8 years ago

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    The Law Office of Donald A Hayes

    The Law Office of Donald A Hayes

    (7 reviews)

    My appointment this morning was scheduled for 10AM, I arrived at 9:40 AM and the doors were locked…read more I phoned their message service and explained that I was standing outside and asked to be called back to reschedule. 9:50 AM I receive a call from secretary Linda with a very cold tone, first thing out of her voice was "your appointment was at 10AM and you showed up early." I responded by saying, "any reasonable adult arrives early to an appointment, especially with an attorney." I further explained that on Yelp their office hours show they open at 9AM. She quickly and flatly says, "We do not open at 9 (see pic attached for verification). I asked if I was at fault for missing this appointment because her tone was punitive. She continued to ask if I still wanted to reschedule in a frustrated manner. I said I would have to think about it at which time she hung up on me. Don Hayes may be a great attorney, in fact he may be the best in Santa Clarita, but few will ever know because the first impression is with secretary Linda, somebody with less than savvy phone skills. This is what should have happened if Linda was trained with any customer service values: "I apologize for the mix up, I can see how somebody can get the impression of our hours through Yelp! We treat all our meetings with the utmost importance; let's figure out a mutually agreeable time for your return. I know Don would love to meet with you." I will be taking my legal business elsewhere. This is for anybody who wishes to hear my opinion...

    Don was absolutely wonderful! From the minute I walked into his office with tears and not sure…read morewhich direction to turn, he completely took over and became my life saver! Linda- his secretary as well!! I was married for over 5 years, with my ex husband working for the County of Los Angeles. Don helped to make sure I would get everything I was entitled (benefits, alimony, retirement, etc.) He was great at returning my emails and calls. I honestly felt he looked out for my best interest not just as a lawyer trying to get the case over with. I have recommended him to several friends and family. I appreciated all his hard work, time, and patience with me!!! Thank you Don and Linda for everything!!

    Maclean Chung Law Firm - divorce - Updated August 2026

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