The worst company you can hire. They not only did the sewer line replacement in a substandard way…read morebut declined to accept any responsibility. Please stay away from them or you will get ripped. Honest advice from a verified customer(unfortunately)!

I recently bought a house with a septic system that failed a stress test and needed help…read moredetermining next steps. After having a detailed and lengthy conversation with Geoff, he was able to give a lot of great advice of how to proceed with a self assessment after the tank was pumped. It turns out that a leaky toilet was the cause of a saturated leach field and a failure on the initial stress test. Although I didn't need Lamb Excavating to do any work this time, I look forward to working with them on any future projects.

If you need your lift station fixed this is hands down the place to call. Braden showed up to our…read morehome the day we called. He was friendly, knowledgeable and gave us multiple options for repair. We had our grinder pump replaced and only took about a hour. Covalen Service Center is actually certified to do this kind of repair. My grinder pump was replaced with a more efficient model and Braden explained in detail about how the newer models are better designed. I would highly recommend this company if you need work done. 10 out of 10 In the photo is my old 2012 grinder pump

We called Covalen for our grinder pump issue that was limiting our family's use of showers,…read moretoilets, etc. The customer service was amazing! Even from the initial phone call to the end solution, we were handled with care and kindness. Special shoutout to Trey for his amazing work, awesome communication and professionalism. We also appreciate Rich and his hard work and teamwork. THANK YOU!!!

I Strongly Recommend this company for drain cleaning. Steve…read moreand Nate were very professional, timely, and did a phenomenal job Well below the big brand companies. The cleanup up was great and everything is working perfectly. THANK YOU Steve, Nate, and Gurney Bush. Brian from Fishers.

We paid $250 to examine our drain line. We have proof through our Ring device that they brought no…read moreequipment in, stayed about 20 minutes and stated that our drain line was fine and it was the toilet that was bad. I called to speak with John Means the Owner and received no return phone call to speak about the dishonesty of the two people that were sent to our home.

I gave this company around a grand for a sewer scope and jetting, less than a year later the entire…read moresewer line failed and was $25,000 to replace. Expensive mistake using them. Look elsewhere.

Ok. I am completely floored with the service I received with my main drain. Kels went above and…read morebeyond for me. They were here for about half an hour and fixed the problem with great care. All other companies can get lost. Honest and work done with pride. Will never use anyone else. Thank you

I had zoom drain come out to service a few drains and check my sewage line in my old 1919 home…read more They were timely, responsive and extremely professional not only helping me check and clear all my drains but also letting me know of ways to prevent damage to my drains and sewer line moving forward! Their technician Joe was so patient with me while I asked all kinds of questions and took his time not only clearing my drains well but making sure all my questions were answered. I would highly recommend them to anyone needing drain or sewer work done!

From the owner: Clogged drains can derail your entire day. Zoom Drain of Indianapolis gets your plumbing back to…read morenormal, fast. Whether it's a backed up toilet, a full grease trap, a crumbling sewer line, or a septic tank in need of pumping, our team of drainage technicians focus on getting your drains flowing.

Pristine Plumbing came to our rescue when Roto Rooter miserably failed us…read more They had a big job of removing a 75 gallon hot water heater and replacing it with a new tankless unit. The tech was knowable, efficient, and courteous. We purchased a unit ourselves and he was got everything set up and installed properly. Because he was unfamiliar with the product we bought he called into the office and the sales manner and the owner came out immediately to ensure everything was perfect and to get our hot water heater flowing. They took the time to go over everything and explain how the system worked, what to expect, how to change settings, etc. All of that and they were extremely reasonably priced! A+ and I would highly recommend this company.

I highly warn those considering the services of this business to save themselves a nightmare and…read morenot use their services. In October of last year (2025) I asked for an estimate to fix a leak in the kitchen. I had no idea where the leak was coming from. Some rep named Bobby came over and went through an elaborate explanation of the "high-tech" methods they used to find a leak. So he had me sign a form that he stated was a simple explanation of what their services offered and that I would use their services if my insurance company agreed with the estimate. He then brought in a small device that he said was state-of-the-art in detecting leaks. He put on a pair of headphones and used a suction cup-type device to listen for a leak. Shortly, he stated he found the problem. It was a leak under the slab and he offered me to listen. I told him whatever, it sounded like a leak, but I'm no expert! He then gave me a vague invoice for $3000! I told him this was going to be submitted to an insurance company that required services to be thoroughly explained. He came back with another invoice that wasn't really that much better in explaining why the services were that much. I told him I would contact them when I got in touch with the insurance adjuster. He then stood up over me and stated he couldn't leave my home without collecting $550 for the services rendered in finding the leak. I told him he never mentioned those fees to me and he continued to state he couldn't leave until he got the money. Now imagine, someone in your living room threatening not to leave unless they get some money! It was really getting ready to get nasty until we got a supervisor on the phone who apparently advised him to leave and told me to contact them when I was ready to get the work done. Later I found out the leak was actually coming from a downstairs toilet with a leaking tank that was oozing under the flooring. So then I contacted Pristine the next day to cancel the contract per Indiana law. The company has been harassing me ever since still trying to say I owe them $550 for a service that was a fraudulent attempt to extort money for a service that wasn't even correct! This was the worst nightmare that I have ever encountered with a company. I shared it so you won't have to endure what I did. I believe that high-pressure tactics like this should be against the law!