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    Macy's

    2.1 (41 reviews)
    Open 10:00 am - 9:00 pm
    Updated a few days ago

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    Andres A.

    This Macy's is my preferred location in the area where I live. The male clothes selection always seems to be more plentiful at this store. The have plenty of options and the male department is much larger than others I have been at. Generally speaking it seems to be clean and organized.

    Man's jacket - perfect for the holidays
    Elizabeth S.

    What happened Macy's? I visited this location two times over the holiday season and was shocked at the condition of the store - both times. Clothing was all over the place including on the floor. There are so few sales associates that they are not keeping up with customers who misplace items. While I still like several of the brands that Macy's carries, the sloppy displays and general mess of the store makes me uncomfortable. Even Walmart is neater that Macy's.

    Note from Macy's refusing to take back defective shoes because they had been worn. How are you supposed to know they are defective?

    Purchased a pair of Nike shoes online. They were defective. Returned it for an exchange or refund using their online system. Got it back in the mail. They stated they couldn't refund it because it had to be unworn, unused, etc. Called to get it exchanged instead and they said now they couldn't exchange it because I already tried to refund it. What? I just want a pair of shoes that aren't defective and you won't refund or exchange them because according to you I tried the wrong method first? I really preferred an exchange and even put a note in the box saying as much. Your online system only specifies return. It didn't really let me specify exchange. And this is my fault? I lose $70 for a brand new pair of shoes that squeak loudly every time I take a step? I made two calls to Macy's. The first time I got the Philippines call center after about 20 minutes of being on hold. She said I should have called first before using their online system if I wanted an exchange. I explained that the online return system didn't tell me I had to call and isn't that the purpose of an "online" self service return system so I don't have to wait 20+ minutes on hold and to save Macy's money? I was very polite, but she just hung up on me in mid sentence. I called back, got someone in the USA. We had the same conversation and she apologized but said there was nothing she could do. I didn't like the answer but at lease she was polite and professional. So now I guess my only options are to leave a couple negative reviews on google and Yelp in hopes Macy's reaches out to me to make this right, dispute this on my CC, and contact Nike for possibly a warranty exchange since I have purchased over 50 pair of these same shoes and still have another 30 years or so on this planet(hopefully), so that is probably another 60-70 pair of NIkes that I won't be buying if this isn't made right. **UPDATE: Called Nike directly. They have a 2 year warranty policy. Sending them to Nike directly for an inspection. If all goes well, I will get a credit to use on their website to buy a new pair.

    Mish M.

    As I write my review I am waiting over 20 minutes there is no sales person on the floor to help with women's shoes this is the shittiest Macy's I have ever been to one cashier that has five people online and no one to help me find a damn shoe I'm so leaving!!!

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    10 years ago

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    Review Highlights - Macy's

    An older gentleman by the name of Jeremy, made both me and my fiance's day shopping this past Veterans Day.

    Mentioned in 2 reviews

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    JANE + MERCER - Interior of JANE + MERCER Fairfield

    JANE + MERCER

    5.0(3 reviews)
    0.4 mi

    Jane + Mercer is the best place to shop if you need any piece of clothing. The whole staff is…read morehelpful and kind but Chrissy has gone above and beyond any retail associate expectations I had. Each time I come in she is helpful in creating new outfits pulling pieces for me and just all around helping me build my closet! I don't know what I would do without her!! I drive almost an hour to this store because it's THAT GOOD! This store is amazing with so many unique and basic items and the price tag makes it even better.

    Love this store. Fashionable clothes, super friendly service from a wonderful hardworking sincere…read moreteam. Stopped in to browse with a gift card from Sarah and bought several tops and sweaters at 50% off their regular pricing. Hannah was very helpful and is a student working hard. I love these sweaters I purchased. So chick and soft. Easy to care for and no dry cleaning. Colors options on clothing, pants, style for tall and short is outstanding. Many different choices in texture too!! The easy casual long sleeve tops are extremely soft and comfortable - they are my favorite now. To think I was first online shopping for their home pillows. I'll be back this weekend!!! Also, they celebrated w/ live music, food and yup got another free gift card. Thank you Sarah your customer service - forever grateful for turning me on to Jane & Meyer!!

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    JANE + MERCER - Interior of JANE + MERCER Fairfield

    Interior of JANE + MERCER Fairfield

    JANE + MERCER - Interior of JANE + MERCER Fairfield

    Interior of JANE + MERCER Fairfield

    JANE + MERCER - Interior of JANE + MERCER Fairfield

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    Interior of JANE + MERCER Fairfield

    Macy's - deptstores - Updated August 2026

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