Store is a mess. Filthy in many places. Clothing selection is pretty good. Customer service is hit or miss, but mostly good. Spent 30 minutes picking out clothes. When I asked to try them on, the sales person said the fitting rooms were closed...an hour before closing?! I'm not going to blindly buy the clothes because so many things look great on the hanger but not on my body. So thanks for the 30 minute waste of my time when I could have been looking elsewhere. Tyler at the cologne and perfume counters was very friendly, attentive and courteous while helping me pick out a good scent. Awesome sales guy. Most associates will go out of their way to ask if you need help. Mostly good mixed bag as an over all shopping experience. read more

I feel like every time we come here, the store is always a mess and unorganized. Both upstairs and downstairs in several departments. And curbside pick-up is the worst. Always waiting more than 15 mins for just a simple pick-up. read more

Bought a pillow at Macy's, never will I do so again. I wasn't even able to bring it into my house. Not sure what kind of bug this is but it's staying out. read more

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Electric car charger Macy's here is nice if more electric car chargers would be better. The mall is clean. If there were more electric car chargers would be more people shopping here read more

Macy's - Men's Clothing Near Me - Vancouver, Washington

Still a wonderful Department store though the department store era seems to be dying. This Macy's is fully stocked with everything you might need. I'm shopping for some Christmas sweaters and ornaments. No shortage here. Come and check Macys Vancouver. Definitely less crowded than other Macy stores. read more

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Man Macy's, what the heck happened to you. Husband and I have stopped in periodically looking for work clothes, men's watches, and a nice leather wallet for me. This store is a mess. Floors are nasty. Gum, lolly-pop sticks, huge dust bunnies, etc. Displays are a mess. Half is the store looks empty, like a Ross that's going out of business. Macy's used to be the place to go if you needed anything kind of nice. I've been shopping at Macy's ever since it was Bon Marchè, or Marshall Field's in Chicago. Sad time for Macy's. read more

Macy's used to be top notch!! It WAS. Remember Miracle on 42nd Street....they shoulda at least picked Nordstrom for that movie;) Now.............it just blows. My last and final visit was one of those large sales depicting expensive ad photos online. Well I had absolutely no luck in finding the flat neck pillow and anywhere! Except for on the elaborate display. I noticed that I wasn't alone looking for sale items. Since nobody gave me the time of day...I decided to pull the display pillow out....I brought it to the counter and had the out to lunch customer service lady ring it up. Thanks Macy's. Don't let the door hit you in the @$/& when you go outa biz. read more

CHECK YOUR BILL!!!! ESPECIALLY IF YOU MADE A RETURN!!!! I bought a $99 dress and got a discount of $21. I had to return the dress because I found one better somewhere else. I had the receipt and tags still on the dress. When I got my bill I noticed they credited me $88 but then charged me $21. How is that right?? I have to pay them for something I returned? They had no explanation and I spoke with 2 different people there. So I paid off the rest of my bill and closed out my account. I have been a customer since 2013. What a shame. read more

Macys at van mall is not ADA compliant. They say the elevator is broken. Handicapped individuals should not try to shop at Macys.

Macys was wonderful, we got there for my wedding suit shopping and the lady working in that department this last Wednesday was amazing! Very helpful and kind. The value of the suits were good! Only 4 stars because we had to buy different shirts for all the guys because they don't sell slim fit and regular shirts in the same material/brand. Good experience over all! read more

On-line ordering is nice!! No problems. I'm not happy with paying the extra $10 for 2-3 day shipping, when I'm almost out of a product, for it to have an arrival date of 7-10 days later from order placed. I called Macy's & it's UPS's fault. They're 2-3 day, $10 shipping, is for Macy's shipping it to a shipping company not your house. I won't be ordering online for quick delivery anymore. read more

The older lady in the purse department wasn't willing to show my husband and I the time of day because we're young or wearing flannels, when I was wanting to buy a $400 purse is unacceptable. I'll take my business elsewhere, teach your employees to look past age. Very disappointed. read more

There was no one working in the shoe department so I had to take the shoes I was buying (per a store sign) to a cashier in the men's department. That's fine, but when I got there I was chastised for trying on the shoes because 'they didn't know what I was doing'. Umm...buying shoes? Don't people usually try them on first? I should have known not to make a request at that point but I asked if I could wear the shoes out of the store after purchasing them and was told that in that case she would not be able to give me a shopping bag because shopping bags were for new purchases only, not my old shoes. Ok. Could you please give me a bag for my new purchase and I'll make the switch later? So then she thrust a bag at me and said 'have a nice day' in a deadpan tone that totally means something else. Not that it should matter, but I was dressed well and about as polite as it gets. I felt that not only was my business unwanted, but that I was possibly being suspected of something. If that's the way customers are being treated it doesn't bode well for the store. I've been shopping with them for decades but at this point I'm not in a hurry to go back. read more

I had to order a shirt online for my first day of work. Mind you it was way over priced, but everything was sold out elsewhere. I picked up my order and drove the 40 min home. As I'm getting ready for work I realize they never took the plastic sensor off. They need to be more thorough read more

The people here are snobby and so "oh well" in their approach to customer service. I called in looking for a product after CLACKAMAS was able to locate the item only to call Vancouver and the girl not only not know how to find the item. She just tried giving me excuses to why her system is different than clackamas and the item must be a backstage item thats why its unable to locate . Yeahh okay. read more

Hi, thiis Evening I shopped Vancouver Mall, Cosmetics. Lancome Ladies, awsome, lady at Clinique counter not soo much. It seemed like I was bothering her. Filing her nails, then was trying to UP Sale. Customer Service is were it's at. read more

I wanted patriotic wear and they have NOTHING. They used to have it.....This is America and it's the 4th of July!

Because of Covid I have been staying away from the mall (plus the fact that there's no place to go). But I decided to up my mood with a little retail therapy today. As always I did well at Macy's. The store does look a little like a liquidation center, but I know everyone is struggeling right now. My biggest complaint is that when I got home they hadn't removed the security ink packets, and I must now go out and travel across town to have them removed. Very inconvenient. read more

Two hours before a cousin's wedding, I was nominated to throw together a present from me, my dad, step mom, and brother. I approached an employee in kitchenware with an overwhelmingly lengthy wedding register, "Something practical for $50 or less?" She was knowledgeable of different brands and kitchen utensils, we put together a matching 3 piece baking set- mixing bowl, mixing spoons, and measuring spoons- from the Martha Stewart Collection. She also tried giving me a coupon discount from the current Macy's ad, but the items were already on sale, and the coupon didn't end up applying anyway. A bridal gift bag & tissue paper were offered, free of charge. The wedding registration computer is on the second floor, btw, in between kitchen and housewares. There is no sign, good luck finding it. read more

I'm so annoyed by the sales woman in the bra department here. I went into the fitting room with my hands full, she didn't check in on me. I had to get dressed to go out and find different sizes. Went back into the fitting room with my hands full, still no one. Even if I had found one, I wouldn't have bought it from her. read more

Are they closing this Macy's? I've gone in several times recently and not been able to find anyone to answer questions or take my money. Exception is online order pickup; the associate there is wonderful. read more

Wonderful customer service and great management! After an awful experience at H&M it was very refreshing to be met with care and consideration during a Macy's purchase. My mom and I thanked the women behind the counter and shared our bad encounter with the H&M store manager. After sharing, not only did they show concern but two women behind the counter were quick to report the bad manager for us! Can't say how pleased I was at their involvement! They really went the extra mile for us! read more

Don't try to get a hard copy of your W-2 out of Macy's. The one HR employee wanted to charge me a $10 processing fee (wth?????) and her supervisor said there was absolutely no way to send me one, that I had to find a way to print it offline. I wonder what the IRS will think of this? read more

Shana was an excellent bra fitter. I had been miserable in my ill-fitting, tattered bra. She helped me find multitudes of options in my size. I was not uncomfortable and she guided my decisions and informed me of styles. I dropped $200 on bras but feel it was well-spent. Thank you. read more

Very confusing unorganized place. I think they are very short staffed. I like the quality of the things there . But needs more focus to find things . read more

Terrible terrible service! My son and I were waiting in the house wares department for someone to check us out for 15 to 20 minutes and finally I walked over to bedding and was told there was someone in that department (she could have helped me there but didn't) then the women turned and walked away. Went back to that department and WAITED AGAIN. Finally I was helped by a women just talking to a group. She never acknowledged me never said I'll be right with you-nothing. I asked if there was anyone that could help me and she said she was helping someone so again I asked if someone could help me because we had been waiting and she in a very snotty tone asked the group if she could help me. I was so pissed that I was shaking by this point. The group left without buying anything! I spent over $100 and didn't get any help. read more

The people that work in the shoe department are in dire need of customer service training. They don't offer to help and when you ask for a shoe to try on they bring you the shoe and leave. So if you need to try a different size you have to hunt them down for each one. Sales associate Lizzet is the worst of all of them. She told us they don't have the sizes we wanted to try on without even looking first. When i asked her to look she said she would and never came back. After waiting several minutes i asked a different employee who found the sizes i was looking for. After purchasing the shoes, nobody said thank you or anything! Worst customer service I have ever experienced. I don't ever recommend shopping at Macy's for shoes. read more

Ordered a pair of winter boots. Got delivered earlier than expected. Awesome fit, keeps him warm in the cold weather. Thanks

Did not oversell, very polite and genuine customer service. Had a really good conversation on safety and CHRISTMAS in light of the shooting events. Great deal on gifts we purchased and loved that it was still open even though the mall was closed. Good for you Macy's! read more

I want to give Kate in the Juniors department a big kuddos. She went above and beyond to help my girlfriend find several dresses for her upcoming events. We were just in here "window" shopping and came across a few good deals. Which lead to Kate helping and assisting in the successful purchase of 4 dresses and 1 shirt for me (hehe). Kate, I appreciate the customer service and diligence you provided us you made our upcoming crazy schedule that much easier. For that we greatly thank you. read more

Macy's is the new K-mart. The merchandise is garbage and the prices are not good. The sale price is the real price. And the sale price is nothing special. You can get much better stuff elsewhere for the same price as Macy's sale price. Don't be fooled. Macy's has become a pit. read more

I was in the worst mood after being practically trampled at Victoria secrets semi annual sale, so I decided to go into Macy's instead. Luz helped me out and she was so nice and extremely helpful in assisting me in finding what I needed. She helped turn my day around and I was so impressed with her customer service! You have a great employee on your hands! read more

This store has finally lost me as a customer. I have given them chance after chance, but it just isn't worth it. I have experienced long waits in every department due to minimal staffing, staff that have no idea what they are doing, downright rude service, lack of inventory and I've just had it. The last straw was driving all the way to Vancouver from NE Portland because the website said they had my product in stock to arriving and finding that they didn't have it and really couldn't have cared less. This has happened twice. Just a terribly run store. read more

I traveled to this store to pick up a necklace that I had purchased online for my girlfriend. I assumed it would be a quick pickup but it ended up taking 40 min, 3 sales associates, and 1 manager to find the item. I supplied them with my tracking # and name but they could not locate it until they finally got lucky and found it. The worst part is that the employees lacked any empathy for my situation. They acted as if this was a common occurrence. I think I got a couple of half heated "sorry's" but nothing that made me feel like they cared. I understand that I won't be assisted by Macy's finest on a Friday night, but the service that I did receive was far from satisfactory. read more

Heather helped me yesterday at the Estee Lauder counter and was absolutely wonderful. This is the best service I have had in a long time. She went the extra mile to help me find the right foundation color, and had the sweetest personality. As I left , she told me to come by if I ever needed any pampering! I am impressed with her thoughtfulness and professionalism. Made my day, actually! As a side note to Macy's in general, I saw ads saying you were open on Thanksgiving. I just want to voice that I wish you would let your employees be home with their families that day. Anyhoo, thank you to Heather for being great at your job! read more

I use to work here, clearance is,always,good and,great sales. Love the jr section and handbags department.

I would start off by saying don't ever call Macy's because you won't get through to anybody I Googled their number and I called all the numbers that there were four Macy's corporate office even under corporate office nothing then it tells you to push one tells you to put the number of Department that you're trying to reach and then when you do it says that there is not an option list at the menu option selected can't process the call then if you call the 800 number they talk like robots their representatives do and then after being placed on hold to file a complaint they hang up on you I've never been so disappointed and Macy's to think that you cannot get ahold of the corporate office none of the phone numbers listed for Macy's can you get through on because of the recording that comes on and says that they can't process the call shame on Macy's. And this also goes for the numbers that is not the corporate number just as a regular number for Macy's and you still can't get through it goes back to menu options of their store hours of their stores doesn't matter what you push it'll come on and say that they can't process the call. Shame on Macy's Shame Shame Shame read more

DO NOT ORDER ONLINE FROM THIS STORE!!! I was in the make up department at Clinique. I wanted to buy a couple of items, but they didn't have as many as i would like in stock. Then the lady that helped me suggested to order online from her computer. At first I thought it was fine, but the whole time this lady was helping me it was clear she had NO IDEA what she was doing. She couldn't even hear anything... It was hard having to spell each letter really loud because the customers around us were just staring. As soon as she selected all of the items I needed online she told me the total. I offered to pay with cash so that way I can pick it up from the store when it arrives and she said that wouldn't be possible. So I payed with my card. Within a week, they tried to take the payment out 3 TIMES and the total was $131.88. The 1st time they rang each item as a separate transaction thinking I wouldn't notice, the second time they told me that my payment had already gone through but the pending balance was just there in case I didn't like what I had received in the mail. When I asked them why they took it out twice they told me that just happens all the time. The third time they tried to take out the same amount 3 times ($395.64) i called immediately and got my money back from the bank but whenever I'd call Macy's to inform them they kept giving me the same BS response about if I didn't like the item? If I already paid for it why charge me again when I haven't received any of my purchases?! The costumer service was BEYOND rude as well! read more

Macys online ordering and store pick up is horrible! They confirmed the sale on 2 different items at two different stores only to send e mails saying they can't fill the orders 12 hours later. Still waiting for money to get back into account. I will never by anything from Macy's online again. Even Walmart has better service online! read more

Long story short: went to register for our wedding, had an awful experience. Fast forward almost a month... after having been emailed by their registry coordinator and store manager and then tried reaching back out to them to express frustrations and getting nothing in response... The registry coordinator called me (her first day back from a 3 week vacation) and she's great. Turns out I got stuck in a black hole between her vacation and the store manager leaving. Michelle set up an appointment with us to personally help with finishing our registry. During the call we chatted and laughed, and pending our upcoming appointment, I'll bump it up a few more stars. read more