The pampered Pooch pet Hotel was just starting up when I dropped off my dog and two cats. Turned…read moreout they were the only cats there and maybe even only dog too. It is clean and pets well taken care of. Only concern is / was / at that time ( maybe changed now) all the cats are held together in one large room but it has wonderful cat furniture. Only my two cats were there, but for my spoiled paranoid older cat, it was a challenge. I would have no problem returning, if not for the older cat. The other two seemed to have a great time. The owner is also very nice, and finally is very conveniently located for where I live.

We couldn't ask for better care -- and fun -- for our 1-year-old puppy/dog Kiki. She's stayed at…read morePampered Pooch twice. The first time, she'd never stayed anywhere with anyone else. We struck out at various other pet boarding facilities -- they were booked, had big demands like our dog stay with them for the day before they could stay overnight, which I kind of get -- but it was too hard for us to do. I'm REALLY glad we held out for Pampered Pooch. Kiki warmed up instantly to Eric -- she ALWAYS had growled at strangers, except for the vet herself. Eric kept us posted on how she was doing. We were so grateful to have PP for our following, longer trip. We felt comfortable knowing she was being well cared for. When my husband picked her up, she'd been playing constantly with a couple of other dogs her size. Very pleased and not trusting anyone else with our dog. The grounds are spacious and well cared for, too.

Need to correct my last review. I believed they went out of business when I could not contact…read moreanyone for several weeks. (But was not the case) So to be sure I had a place to leave the pets, I went to another place to leave my pets , even though I had paid in advance. But .... They are definitely in business which is great because it is a wonderful place to leave your pets. If you pay in advance , don't need to worry after that, just drop off pets as scheduled. FYI

Love Hilo Holiday Pet Hotel n staff. Had an extended period of time out of state n left my 2…read moreLabradoodles at the hotel for 4 weeks which turned into 6 weeks. Yes it was a little pricey but my dogs were treated very well and were happy n healthy when i picked them up. I will use them again n highly recommend to others.

We had to attend a party in Waikoloa so we had to have someone watch our GSD Jax overnight. We…read morechose Alpha K9 since they are very familiar with GSDs. I knew he'd be safe and well cared for, but wasn't sure how he would be since it was his first time away from both of us. He's reactive to other dogs and cautious around new people. When they sent we a picture of him on his walk, I was so relieved because he looked happy. And was told that he ate his dinner too. Thank you Alpha K9 for taking such good care of Jax.

BEWARE of boarding at the Alpha-K9 facility. We boarded our cat, Bernadette, for four nights in…read moreOctober 2022. When we returned, we were told SHE WAS MISSING! We could have left her at home, but we made the decision to board her TO BE SURE SHE WOULD BE SAFE. Not only was Bernadette lost, possibly never to be in our home and part of our lives again, but she was lost ten miles from home. Bernadette is part of our family so we were devastated. The cat cages at Alpha-K9 are made of plywood and hardware cloth which are enclosed inside a secondary "building". Bernadette escaped her cage by pushing through its rotted plywood. She then escaped through holes in the secondary housing. The people at Alpha-K9 are nice, but the cat boarding facility is of substandard construction and is inadequate to safely board felines. Alpha-K9's owner, claimed they had recently worked to improve the cat boarding area before our cat escaped. She also claimed that they had never lost a cat before. As we spoke with neighbors of Alpha-K9, one individual told us of a cat previously gone missing from the facility. During the time spent searching, we realized mosquitoes are terrible at the facility. The presence of mosquitoes put your pet at risk of mosquito borne disease such as heartworms. We searched the ten mile area for twelve days. Hope faded with each passing day, but we were fortunate and on day twelve, we found her hiding in the grass on a neighboring property. She was thin, dehydrated, and traumatized but we were reunited. Be forewarned of boarding at Alpha-K9. **in response to Laurels comment. Laurel, our cat Bernadette is extremely friendly and during her first stay with you was apprehensive as it was her first time being boarded. We explained that to you prior to bringing her the second time. Bernadette is not a wild animal, the rotten wood seemed to be the real issue. How unfortunate you can't acknowledge your shortcomings. So far as our inspection of your facilities goes, I would recommend anyone choosing to use Alpha-K-9 do an "extreme review" as obviously the cursory review we did did not expose rotted wood and substandard secondary containment fencing. Regarding your interpretation of what kind of cats you choose to board. I recommend you don't board cats. That's your choice, we are just sharing our experience so other folks don't suffer the same as we did.

Happy paws services is amazing!! Ive used there service quite abit now. Going on 6 months and still…read moregoing strong. They watch, wash, feed and walk my dogs. We also have parakeets, cockatiels, chickens, ducks and rabbits that they look after while we are gone. House sitting my home also which makes me feel so safe while not at home. I can really count on them and recommend there service!

I really appreciated the thoughtful process they have for making sure it was a good fit for my…read moredogs. They kept me updated with pictures and status update texts, and were very responsive whenever I had questions. Most importantly, both dogs came home healthy and relaxed -- one has skin allergies, and his skin looked great after the stay. They were playful and settled right back into their normal routine, which is such a contrast to past boarding experiences where they seemed stressed. I felt I got excellent value and quality care for the cost, and it gave me real peace of mind knowing they were well cared for.

This place was amazing!! They sent me pictures of my dog and told me he was well behaved! Thank you…read morefor taking such good care of my pet, I would leave him again.

Zeisja and Amy are great and are very personable…read more My dogs are groomed regularly and zeisja is always patient, makes them look beautiful again and my little girls just love them.

I've been coming here for close to two years and they are fantastic! They always listen to my…read moreconcerns and have been wonderful with Callie. I can't recommend them enough. They are friendly and professional and we just love them. Highly recommend.

My go to groomer for my 2 small dogs! Always reasonable ease to book, puppies come out fresh and…read morehappy!

Great people, very nice. They do an amazing job on my dogs hair. Highly recommend :) Jesse Grayread more

I will never use Keena kritters care again. When I returned home I found my tortoise had not been…read morefed and was very dehydrated. The downstairs bedroom was so full of dog hair I couldn't tell I had a carpet, the living room carpet was so full of dog pee it reaked, my one girl dog who never gets on the furniture) I can't get her off the furniture or the bed now, in the 2 1/2 weeks while I was away she went through a 44 1/2 pound bag of dog food that usually lasts me 4 weeks, I found a full box of arugula that I feed my tortoise in the trash and all the food I had bought her was never touched, my cat was so hungry it was trying to get the cover off the cat food bottle, If you want peace of mind I recommend finding a boarding kennel or a family member do not use Keena.

If you are going out of town and need a reliable pet sitter/ boarder for your fur friends give…read moreKeena's Kritters a call she is awesome. I recently went away for the weekend and left my Pug in her care. I honestly feel like leaving him with her was the next best thing to having him home with me. Being that it was our first time using a pet sitter I was a little anxious but when I dropped Pugsly off her love for animals and for what she does became very apparent. My dog didn't just board he was treated like a member of her family. She even texted me pics and updates to ease my mind. I am so happy to have found her and will definitely be calling her again.