Had my two dogs boarded for a week. One of my dogs came home with his paw pads literally BURNT off…read moreand fur missing from his legs. They kept him on hot asphalt during the day everyday. I asked them about it after picking him up and got no response. Had to buy a cone and medicinal creams which helped him heal two weeks after. Using rover next time we leave the island.

The first time my dogs stayed here, everything was fine. But the 2nd and 3rd time, when I picked up…read moremy dogs, they had injuries. After the 3rd time I found somewhere else to board them. The last time when I picked them up, one dog had a fairly large open and bleeding wound. It looked fairly fresh and was almost 3 inches long. I think they casually mentioned it but when I saw how big it was, I pressed them on how it happened. They blamed it on my other dog (I had my 3 boarding together in their TINY 'ohana unit), and said that one bit the other. I strongly feel that is not what happened, since it didn't look like a bite and my dogs get along well at home. They made it clear they would not be helping at all if my dog needed stitches. They also returned one of the dog beds I sent with them, soaking wet. Like completely soaked through, and it smelled horrible. They would not explain to me why it was soaking wet, but I suspect it had blood on it from my dog's wound and they wanted to hide it. I ended up having to throw the bed away. All in all this place is okay in a pinch but I found that Pau Hana Pet Resort makes my dogs much happier.

Need to correct my last review. I believed they went out of business when I could not contact…read moreanyone for several weeks. (But was not the case) So to be sure I had a place to leave the pets, I went to another place to leave my pets , even though I had paid in advance. But .... They are definitely in business which is great because it is a wonderful place to leave your pets. If you pay in advance , don't need to worry after that, just drop off pets as scheduled. FYI

Love Hilo Holiday Pet Hotel n staff. Had an extended period of time out of state n left my 2…read moreLabradoodles at the hotel for 4 weeks which turned into 6 weeks. Yes it was a little pricey but my dogs were treated very well and were happy n healthy when i picked them up. I will use them again n highly recommend to others.

I have a nervous elderly blind dog. Easy to get a convenient appointment. Roxie took great care of…read moreher. Friendly service. Gentle caring hands groomed my dog. Thank you. We'll be coming back again and again.

Living in Hawaii and having a long-haired dog is challenging poor dog she always looks so…read moreuncomfortable. She was constantly panting and sleeping on tile floor and just try to stay cool. I finally decided to have my Long haired furry dog get a lion cut. I took her to Roxie's and was so pleased! Great customer service, she and her husband are very nice folks! The most important thing is that they really care about animals and they're very sensitive to the animals feelings. Roxie is very knowledgeable about dogs, their health, behavior and sensitivity. I have taken my dog to her several times now and I will continue to take my dog to her! She did a wonderful job giving my long hair furry creature a beautiful lion cut! Now she looks stylish, distinguish and most of all she's cool! Thank you so much Roxie & Al! You guys are the BEST!

Our older kitty gets a full body shave once a year as the humidity gives her mats no matter how…read moremuch we brush her. The people at Pahoa Pet Grooming are kind and thorough. Our cat actually enjoys it! Also she ends up looking very stylish!

Alicia is amazing. She gave both my yorkies amazing haircuts. I highly recommend this business and…read morewill definitely be a return customer

I can't add enough five stars to working with Kathini ! My dogs are night and day changed since we…read morehired her to help us with training. Of course, most of the training was to support and me to be a better leader to the dogs, which is an unknown and added bonus to working with these amazing animals and family members of ours. I'm pregnant and have four large rescue dogs on unfenced 6 acres that was giving me a lot of anxiety and panic letting them out and about which they need for exercise and behavioral temperament support. we also have two small children and guests that come and go on the property. Kathini keeps it simple, easy to maintain and to keep consistent with in her trainings. Literally after three sessions I had all four dogs having much greater confidence and ability to let them out. Everyone is so happy now!

It's been about a month since Cash completed his training. I would have struggled to sit and enjoy…read morea sunset with both Cash & Presley.. or even just Cash alone. With all the people and distractions at the beach Cash would have been a maniac... and I would have just avoided bringing him. But thanks to Dustin we all got to sit and enjoy some much needed time in the sand! (This pic was taken the day after he came home from training.) I really can't say enough about what Dustin has done for us. Sending Cash to boarding was my last ditch effort. I was at my wits end with him and seriously considered finding him a new home that better fit his needs and temperament. I told Dustin I considered asking him to help me rehome him. Cash is NOT a bad dog, and he wasn't my first boxer either. But he is a very intelligent. STUBBORN, STRONG WILLED, confident, and high energy dog. He was extremely reactive as well. It got to the point where I avoided taking him anywhere. My friends and family that visited knew and would tell other people how wild he was. But since he has come back from his training with Dustin, we've been to the beaches, on walks, and even downtown in crazy Waikiki. We are both much happier and confident in each other. And I am so grateful I didn't have to rehome him. Dustin has also consistently checked in after the boarding was done, to make sure we are still doing ok and to see if I need help or have any questions.

I had an urgent issue with a male cat having a UTI. Spent a few hours calling multiple vets, some…read morefully booked for weeks, another wanting to charge me $200. emergency fee during office hours, another wanted me to drop off in early AM and pick up at 5 PM, not practical when we live an hour and a half away, 2 others didn't return phone calls until 36 hours later. (The first one I called and I was waiting for a return call, but was on vacation though it was never in originao phone message).It was exasperating!!! Kilauea Vet understood the urgency and challenges I was facing and prescribed the meds for me to pick up, true angels who put the animal's welfare first . My kitty and I are eternally grateful.!!!

Small veterinary clinic that does all the tests in-house during your visit. Because they are a…read moresmall place, the wait times are long (mine was over an hour) and ask all patients to wait outside.

Thanks to Laura's amazing care at Hoku Kennels we have a beautiful male Chow Chow…read more Teddy Boi. She answered all my questions sent videos,met us at the airport in Hilo. Gave me all the info and paperwork we needed to bring him home to Oahu. She followed up to insure he was fitting well into our pack. She loves what she does to insure that the breed standards are met and exceed. We couldn't be happier and would highly recommend Hoku Kennels to anyone looking for a beautiful fur baby. Thank you for all you did to make it happen

Laura at Hoku Kennels is amazing... she takes great pride in her breeding and caring for her…read moreanimals. She was very informative, friendly and patient with all my questions and needs while we were in the purchase period. The entire process from our first connection until we were handed our new pup was smooth and easy. Thanks to Laura. We consider Laura's as part of our ohana. She will forever be our Kinamona's nana. Thanks to Holu Kennels and Laura, we now have an amazing addition to our ohana, Kinamona was friendly, loving and potty trained when we brought her home. She is a blessing here in the islands. Cleveland Ohana

Miranda's groomers are great very nice. Very welcoming took very good care of my dog and he looks…read moregreat Mahalo.

She is seriously a Master Groomer! Shes fast & fabulous. We highly recommend her servicesread more