Today was my first time here well i should say today was my fur kids first time here. She had her…read morenails trimmed she went in and less then 5 minutes she was back out to me. I thanked everyone who helped and we were out on our way. Im so grateful that I found Chloe and her amazing team. I have to be back soon. Chloe im so Happy that we've found you. My fur kid is Happy to walking around the house with her short nails. If you're on Instagram please follow her bigwagglemaui to check their Instagram page.

So happy we found them! So friendly and professional. Stopped in for a nail trim. Super fast and…read morereasonable. Rico was happy and he's a tough customer. We will be back !.

The pampered Pooch pet Hotel was just starting up when I dropped off my dog and two cats. Turned…read moreout they were the only cats there and maybe even only dog too. It is clean and pets well taken care of. Only concern is / was / at that time ( maybe changed now) all the cats are held together in one large room but it has wonderful cat furniture. Only my two cats were there, but for my spoiled paranoid older cat, it was a challenge. I would have no problem returning, if not for the older cat. The other two seemed to have a great time. The owner is also very nice, and finally is very conveniently located for where I live.

We couldn't ask for better care -- and fun -- for our 1-year-old puppy/dog Kiki. She's stayed at…read morePampered Pooch twice. The first time, she'd never stayed anywhere with anyone else. We struck out at various other pet boarding facilities -- they were booked, had big demands like our dog stay with them for the day before they could stay overnight, which I kind of get -- but it was too hard for us to do. I'm REALLY glad we held out for Pampered Pooch. Kiki warmed up instantly to Eric -- she ALWAYS had growled at strangers, except for the vet herself. Eric kept us posted on how she was doing. We were so grateful to have PP for our following, longer trip. We felt comfortable knowing she was being well cared for. When my husband picked her up, she'd been playing constantly with a couple of other dogs her size. Very pleased and not trusting anyone else with our dog. The grounds are spacious and well cared for, too.

My dog loved the staff so much, he didn't want to leave! Thank you to all who made my dog's…read moreexperience enjoyable!

This is the place to bring your dog for grooming. They do an exceptional job furminating and…read moregrooming our Australian shepherd. After appointments here, even in heavy shedding season, we can pet her without pulling tufts of hair. Our dog is a nervous one, and the staff here is great dealing with her. She's calm when we pick her up. Price = win. Quality = win. Service = win. We took her to another place to try it out. It costs a lot more, and she's still shedding little bunnies. Plus she was still super nervous when we picked her up. What a mistake. I can definitely say KPC is the route to go.

This little grooming spot on Keawe St. has an open setup with two tables, which I really…read moreappreciate--it feels transparent and personal to see the staff working so attentively. They don't always get to the phone if things are busy, but I walked in to schedule my appointment and it worked out just fine. I like to book the first slot of the day so my fur-keiki can get all their grooming steps done back-to-back. One morning, I ran late because of meetings, and they still made time for us, which I really appreciated. That flexibility and understanding meant a lot. Overall, it's a convenient local spot with a welcoming vibe and a practical flow that works great for our needs.

Bridget and her staff are so kind and good with the dogs. My schnoodle loves to go there, which…read moresays a lot. They do a great job and pricing is great too. Well worth the money. I definitely recommend!

Our older kitty gets a full body shave once a year as the humidity gives her mats no matter how…read moremuch we brush her. The people at Pahoa Pet Grooming are kind and thorough. Our cat actually enjoys it! Also she ends up looking very stylish!

Alicia is amazing. She gave both my yorkies amazing haircuts. I highly recommend this business and…read morewill definitely be a return customer

This time we left two kitties with them. They both had a great staycation while we were off on our…read morevacation without a worry. Madam's Cathouse is located in the Mountain View area and worth the drive. We're from Hilo so it's like an adventure taking and retrieving our fur babies. I highly recommend this establishment for housing your cats. They get the best of care with no dogs barking like you'd hear in a kennel setting!

Sharon and Misti are kind, attentive, and clearly care a lot about the babies they look after. It…read moregave me so much peace of mind knowing my cat was in a safe, clean, and caring environment while I was away. I could tell my cat was well looked after. I would highly recommend this place to anyone looking for a trustworthy place to board their cat.

I've been going to Pahoa Animal Hospital since they first opened, and I've been consistently happy…read morewith the care my pets receive. I first started seeing Dr. Bill, who I really liked a lot, and more recently I've been working with Dr. Amelia, who has been absolutely fantastic. I have two senior kitties with hyperthyroidism, and she has been incredibly attentive and compassionate with their care. If lab results don't come back the same day, she will personally call me in the evening after work to make sure I get the results. That level of dedication means a lot. Any time I've had questions and reached out by email, even after hours, she has responded herself. She is always kind, patient, and genuinely caring, not just toward me, but toward my pets as well. The staff is just as wonderful. Shelly and Pua, who I've interacted with the most, have been exceptional every time. That said, every single person I've encountered, from the vet techs to the front office staff, has been warm, friendly, and caring. I truly cannot recommend this veterinary practice enough. I've referred so many people here over the years that I've lost count, and I will continue to do so.

I was an established client at Pahoa Animal Hospital from the week it opened. Under Dr. Bill…read morePhillipo, the clinic operated with genuine compassion, medical integrity, and respect for both animals and their owners. Dr. Bill trusted my experience and worked with me many times to treat injuries at home when appropriate. He prioritized the animal's well‑being over financial barriers. Under the new vet, Zach, that standard disappeared -- and it resulted in the preventable death of my dog, Milo. When I arrived, I disclosed immediately that I had $500 available. Milo had been attacked by the pack late Friday night; at that time no clinics were open over the weekend, so I had to wait until Monday. In the meantime, the wounds were draining and showing signs of infection. He needed basic laceration care: numbing agent, sterile saline wound irrigation, wound repair, and antibiotics. I have a pack of 8 dogs. Fights happen; when they do, I am very experienced at effectively taking care of the injuries. If the injuries are above my skill level, it is off to the vet. At PAH, Dr. Zach admonished me about delaying bringing Milo in for treatment. He said that I had been neglectful. I repeatedly reminded him of the clinic hours and the fact that it was closed on the weekends. The fight happened at 11 pm on a Friday night. I told him and the staff that I only had $500 (borrowed Rather than providing basic care within my budget, DR. Zach presented me with a mandatory $1800 treatment package that included non‑essential add‑ons such as a heartworm test, nail trim, and other unrelated charges. When I declined the unnecessary items and requested only the medically appropriate care, the vet refused to treat Milo unless I agreed to the entire list. then added that Milo would be dead by morning without his treatments. During this interaction, Zach stated, "This is a business." That sentence made the priorities clear. My dog's emergency was treated as a revenue opportunity, not a medical situation. When I held my financial boundary, Zach escalated, raised his voice, claimed he "felt threatened," terminated the relationship, and refused to provide the most basic essential care. Milo was euthanized, not because his condition was untreatable, but because the clinic would not provide the care within my disclosed financial limit. Shortly after Milo's death, the clinic posted a lengthy policy statement online outlining refusal‑of‑service rules, conduct termination rules, financial deposit requirements, and liability waivers. These policies were not present before the incident. Their timing speaks for itself. Their policy page is here: https://www.pahoaanimalhospital.com/policies.html This is the definition of economic euthanasia: a pet is euthanized because the veterinarian refuses to provide essential treatment unless the owner pays for non‑essential, high‑cost procedures. Milo did not die from his injuries. Milo died because care was withheld. This review reflects the operational truth of my experience with the new leadership at Pahoa Animal Hospital.

Cute doggie store that we stopped by to get harnesses for our two Chihuahuas patches and Jinky…read more They have all kinds of treats and cute Hawaiian wear for dogs like colors and shirts and little dresses. For cats as well. The ambience is very chill inside and you can take your time looking around. The customer service was excellent and very friendly!

While waiting for our table at Hawaiian Style Café, we popped into Aloha Paws, and I'm so glad we…read moredid! As a devoted dog person, I was excited to browse their adorable selection of dog toys and accessories. The store is filled with charming items, making it a perfect stop for pet owners. In addition to the cute toys and collars, they also had a great selection of high-quality dog foods and snacks. Everything looked clean, healthy, and thoughtfully curated--perfect for giving my pup the best treats and nutrition. I picked up a playful take on POG Juice called 'Pawesome O-Guava,' which my pup absolutely loved--she's a big fan of a crunchy toy! Although I was hoping to find a Hawaiian flower collar in her size, I'm optimistic I'll find it next time I visit. If you're in Hilo and have a beloved furry friend, Aloha Paws is definitely worth a visit. I'll be returning on my next trip for sure!