Art Holt is exceptional. An absolute gentlemen, courteous and prompt, he is also very respectful to…read moreinclude all Covid precautions. He is equally expert with a methodical engineer's approach to trouble shooting, and presented viable solutions that saved a lot of money. Art has my strongest possible endorsement both for his expertise and character.

I was looking for a good quality crab roller (Propstick) that would last for some time. came…read moreacross the ones that Rich offered for sale. These are built to last and have exceptional welds and functionality. I was looking for this rig to fit in my Carolina Skiff Ultra Elite boat and it fits like it was meant for my boat. I love that you can adjust it up and down as well as out away from your boat. This crab roller is a beast, and works exceptionally well. Rich provided great communication and was great to work with. His costumer service was of the highest standard. I would highly recommend Rich if you're in the market for a crab roller for your boat that will last a lifetime.

Absolutely incredible service. Super nice incredibly fast, and the shop was so cool. From first…read morecontact to walking out the door with my fixed metal product was absolutely perfect. Was easy to get to as well which is a huge plus! Definitely cdo not hesitate to use them.

I cannot begin to describe the level of anger and disappointment in this company, particularly in…read morethe owner Daniel. Kompletely Kustom gave us a a very low initial quote which is why we went with him and they looked good on paper. Well it was to good to be true and we were charged $15,000 more than what was originally quoted, and he wasn't even able to do over half of the work that was originally agreed upon!  We later had to get other companies to fix items that were quoted by Daniel as well as to fix the major screwups he left us. Furthermore Daniel (the owner) ruined our helm area prying with a screwdriver rather than removing it properly like a subsequent company did and he dropped hydraulic fluid in our stateroom ceiling without even a bucket or towel to catch the fluid from the part he was removing! I spent 2 weeks cleaning up the mess! Even more he acted like it wasn't a big deal while his workers scrambled to clean it up using our shop towels and rags! He offered to rip out the ceiling the next day when I sent pictures of the damage to reupholster it, but by then we were terrified he would mess even more things up and we may never get our ceiling panel back, let alone done properly.   He requires direct access to your credit card which he bills relentlessly even after I told him there was no more money in the budget for repairs (he was 15k over) forcing me to cancel our credit card. He also tried to bill us twice for the water heater they failed to commission properly, as well as for the time while he was ruining our ceiling. If you have anyfurther doubt, we were even offered a discount not to post a negative review about this which makes you wonder how many others took that discount and that's why he has decent ratings.  Do yourself a favor and stay far away from this company there'sa KompletelyKustomprice that you won't know about. . There are many other reputable companies out there that do business properly and they didn't even know his company name! Regrettably, we learned our lesson and now know that there are rules and regulations that he was in violation of.

We used KK to do several repairs on our boat. The engines needed some repairs and both vacu toilets…read moreneeded repair. After spending 6,700 on both engines, they still don't run properly. The Port engine has failed and there is a hole in the exhaust manifold that we paid for repair. Neither toilet flushes after spending 4,075.00 to repair and replace foot valves, seals, vacuum generator for waste system, etc. The salon compartment was left filthy. Stains all over the carpet and our couch was still on its side in the kitchen area. This was at the "completion" of the year long work that KK did. The boat died after it was launched and we had to have it towed to our slip. Dan the owner retaliates with paragraph long rebuttals to any negative review and turns it back on the customer. We paid a butt ton of money for shoddy work, a boat that is a waterfront condo and toilets that still don't flush after spending 4,000. Just run! Do not use these people!! I truly believe they have no clue what they are doing.

I had them estimate the cost of a walk-in shower and a vinyl floor for my kitchen. It took a full…read more90 minutes for the agent to give me the sales pitch at my house and take measurements. The agent had a hard time sticking to the subject, but instead wandered all over, telling me about products and materials inferior to theirs I should NOT buy. In the end I got a quote for my walk-in shower, but it was not itemized which limits its usefulness. I already had a couple of quotations to compare theirs to, so the bottom line was South Shore was twice as expensive as their closest competitor, over 11k.. The agent neglected to send me a quotation for my kitchen floor. I have no doubt their labor and materials are high-quality, but not everyone needs the Rolls-Royce of showers.

South Shore Marine is excellent. Owner Jay is very…read moreresponsive. Their work is outstanding and prices are very good. This is a longstanding business in the community their dedication and quality workmanship are unbelievable.

Strung me along for 2 weeks, then shows up looks at my boat and says he can't take on the work…read more See his email below: "I went down to the marina and checked things out. to be honest the diagnostic part and engine install part is a little to much for me to take on right now. i just got slammed with insurance work that needs to be done asap and ill be away for training for a week sorry for any inconveniences Thank You, Michael Boss Jr M&L Marine Services LLC 443-463-2548 mikeboss88@gmail.com

Best mobile marine services in Annapolis area. I've used them for many years. Repairs done timely…read moreand at fair prices. I have a volvo inboard and Mike really knows his motors. They also have good access to parts and have done some specialized jobs for me like installing a fresh water flush system for the motor. For pricing they have been nice enough to give me email quotes on pricier work. M and L has really made my bay boating a pleasure. Even sent me a cell phone video of an outdrive lube job so I could do it myself if it goes wrong again.

Perhaps I caught him at a bad time in life, but my take away is that Kevin absolutely has a very…read moredeep technical background, but perhaps very underdeveloped interpersonal skills. In an industry marked by interesting personalities and attitudes, my interactions with him set a benchmark. He is indeed very responsive, but refused to talk by phone forcing a constant back and forth over email to my chagrin. Over email he constantly touted his technical background, inquiring about my career and experience almost as a challenge of some sort, and kept bringing up his own boat for sale in the most random manner. Ultimately when I tried to return the conversation to the pertinent and ask questions about the work at hand he became extremely obnoxious. If you've worked in technical fields you have probably experienced situations where you hid the engineers from the customer, and this reminded me of why that happens at times. I'm thankful that I found other local resources that were more than knowledgeable enough but with more communication and service skills, and have already completed several larger jobs on my boat without Mallard. I admire Kevin's deep technical skillset and hope that he can develop his interpersonal skills more.

I have used Kevin's company several times. I found Kevin to be highly qualified, caring and honest…read more Always knowledgeable and resourceful.

Mad Soaps seems to be the most reputable detailer around. The CEO Chris is an all-around decent and…read morehonest guy. Unlike most fly-by, night mom & pop detailing organizations, Chris runs a very professional company with a crew that emulates his professional vision. There is a reason they are so highly recommended. They do beautiful work in the marine industry.

Christian and crew did an amazing job on detailing and waxing our center console. From the pricing…read moreoptions and cost break down to drop off and great communication with MAD SOAPS office, the whole experience was top notch and professional. They even provided me with video updated of the process. Far and away the best thing was the end result. Not one thing was over looked and they went the extra mile. Our boat now looks BRAND NEW. It's insane. Almost too clean to use...almost.

I bought my first boat last year and Bill appraised it for me. He was great to work with and his…read moresurvey was extremely thorough - he didn't cut any corners and answered all the questions I had afterwards. I felt very comfortable making the purchase based on his survey and the boat has been great so far!