Ferris Blinds and Shutters installed sunblock shades on our screened porch with a western exposure…read more The shades were the perfect solution to block the sun from both our porch and family room in the late afternoon where the sun exposure made using our porch impossible and our family room unusable for a few hours each days in both summer and winter. Steve Ferris was such a pleasure to work with. He came to our home and measured for, ordered and installed the shades. The wait time between ordering and installation was very reasonable. After installation we were totally satisfied. Everything worked perfectly and looked fantastic. Fast forward a few years and the fabric covering the cassettes where the blinds were stored in the rolled up position started to peel (the fabric coverings started coming off a few of the shades). I looked up Steve's number and called him. He immediately arranged to come to my house and assess the problem. He called a few weeks later and said the Hunter Douglas would replace ALof the shades, not just the cassettes. This week Steve competed installation of all my new replacement shades for the entire porch at no charge. That is great customer service. He treated me like my replacement job was just as important as the original. We could not have been more satisfied.

We had such a great experience with Ferris Blinds at our new home in ashburn. They were so easy to…read morework with and everything came out great. They were also great about sharing options and giving recommendations between types of treatments and brands. Great company!

This review is a long time coming. Only because, when we "think" we're finished with one…read moreproject...several more pop up. (And, I keep forgetting to write reviews!) We keep turning to Matt and his crews because they NEVER disappoint! Individually, and collectively, they are true professionals, who take pride in their work. They leave a clean work area (every single day), and are friendly, while being 100% respectful. Plus, their pricing is fair and honest. They've replaced/upgraded all 28 windows in our 1960's beach house, including an absolutely gorgeous patio door. They put on a new screened-in front porch...that is, seriously, the envy of the neighborhood. And, just today, they finished expanding our back two-level deck. They re-built/upgraded our two outside showers. And, replaced the decking and outside utility sink work area. Along the way, they discovered a rotten foundation board that went underneath the middle of the house, going from the back to the front. Replaced that, without batting an eye. I can't say enough good things about this company!

We had a screened-in porch when we got the house. It was dusty, noisy at times, and the…read moretemperature could not be controlled. These guys installed a three seasons room over the existing structure and we could not be happier! I waited a year before posting this review so I could check it in all seasons. The best thing we have done at our new home.

John was terrific to work with, he is very knowledgeable, his work was outstanding, he has a lot of…read morepride in his work and it certainly shows in the final product. The measurement and installation of my blinds was perfect. They look awesome.

Honesty and Integrity- that is Matt. He was a delight to work with and we will use him for all…read morefuture flooring needs. He found the exact carpet we wanted and it was beautifully installed six years ago and still looks great.

Matt's Team is amazing and truly care about making sure the customer is 100% satisfied. From the…read moreLadies who set up my measuring appoint, Jodi who came out to measure and set up my purchase all the way through the installation process I was 100% pleased with their attention to detail and keeping me in the loop and up to date. Case in point, I had a small 3'x5' area in the closet to fill in. The installation tech was able to piece together a few smaller sections for that area and you cant even notice. We were not originally going to carpet that area but he was able to make it happen. They go that EXTRA MILE for sure!!!!

We purchased electric shades for our home and have been satisfied with the product…read more After 1.5 years a new battery was needed for one shade. It was found to be under warranty, and Mike's ordered and installed, with no problem. We are once again in working order. We have found Mike's to be very responsive to our call for service. Ted and Nichol Thomson

Outstanding customer service. We had a large hunter douglas blind that was broken after the rental…read moreseason in our beach condo. They were not the installers but were very responsive when called and able to repair. Charge was very reasonable. Sharon and Mike

Kelly Thompson was excellent in helping me choose custom blinds and interior shutters for our home…read moreoffice areas and two bedrooms. She returned my texts promptly, arrived at my home promptly, with samples and suggestions, took her own measurements, responded with my quotes within 24 hours, and followed through with timely excellence when it came time for installation. Highly recommended, especially for those of us who have limited experience, time, and just want someone to tell us what looks best in our homes.

Highest recommendation for shower door installation! If you want shower doors that 100% contain…read morewater (NO drops on the floor even after spraying doors with handheld to rinse), then you want Alumax FRAMED doors from Charles Brown. They are the only independent company local to Berlin, MD, that I found that expertly installs (by their own installers) framed doors. Alumax framed doors are solid, sturdy, and don't rattle against each other like semi-frameless. Company is responsive and informative, from initial contact with multiple product inquiries, to the estimator to the installers. They are tucked away behind a grove of trees and you barely notice the "Charles Brown Glass Co." sign by the road. However, having prior experience getting a shower door from a glass company for another bathroom years ago, and no luck finding any "shower door company" that installs framed doors (to replace the new semi-frameless doors that I bought which I quickly found out do NOT contain water), I checked out Brown's website - SO glad that I did. I could not be happier! Excellent value and exceptional product and company performance!

Charles Brown Glass Company has thoroughly impressed me with their exceptional service. I've used…read morethem multiple times, and each experience has been seamless. Kevin, their knowledgeable and meticulous sales representaive, took precise measurements to ensure that my patio doors and windows fit perfectly. Once the doors were ordered, the turnaround time was very reasonable, and Kevin promptly contacted me to schedule the installation. Their skilled and knowledgeable installers ensured that the entire process was smooth and efficient. The installations were done to perfection, and we are thrilled with our new doors and windows. I highly recommend Charles Brown Glass Company to anyone looking for replacement slider doors or windows.

Excellent service. They performed 3 different jobs over the years and have always provided skilled…read morelaborers who are on time and leave the house clean every day. Highly recommend!

I so enjoyed meeting Teresa and Dennis, the owners. The…read morefirst team who did my bedroom were wonderful, efficient and so friendly. The second team, although I was told they were the same people, I knew that was not true. They were not friendly, not happy to be working so late although we said they could come back the next day to finish the "trim work." Teresa insisted they were the same guys and that was not accurate. A friend was there both times and also agreed it was not the same team. I felt that Teresa was not going to discuss it. It was almost as if she knew I was going to question her about the team. They were not as neat as the first team- big difference.