I'm President of a Greenville, SC HOA. As such we contracted with Madewell Concrete DBA Concrete Driveways to replace 8 driveways for a total outlay of $42,000 in early 2024. I won't bore you with the details they are similar to all the other one star reviews. Needless to say this outfit defines the phrase "a total scam company" We ended up filing a lawsuit to which they didn't respond. We got a default judgement to which they ignored. We contacted the Greenville Sheriffs office to help with collection of the judgement but after 3 months they contacted us and said they have NO ASSETS IN THE STATE OF SOUTH CAROLINA that they can attach. End of story, and no collection. Anyone or company that not only ignores their customers but thumbs their nose at the US Court System and gets away with it, is clearly a company you do not want to deal with. Kevin Johnson the owner needs to be brought to justice. read more

my brother died December 30, 2024, and my sister-in-law hired this company to pour her driveway. The workers broke a water pipe underneath the driveway that ran the sprinkler system which created a $700 water bill and costly immediately cracked and now there's dimples throughout the job. No one is responding as of yet and it's paid in full. read more

One star is way too many, Don't do business with this Company!! On April 22, I had Concrete Driveway pour a patio area in my back yard. The area was to have a flat slab by the side of my house off my deck and then slope down to another flat slab in the yard for a fire pit/patio area, etc. the work ended up being "sloped" for the whole entire area, meaning from the side of my house to the end of the patio in the yard, its runs down hill!!!! No flat patio areas, just one big glob of concrete running down the slope of my yard with a fire pit 7.5 ft wide (supposed to be 3.5 ft wide). When I complained, they sent one of the workers out to talk with me that couldn't even understand English, no Manager, no Supervisor, nobody else. Afterward I was told they could slap some more concrete on the area to try to make it flat but it would cost ME more money! When I didn't agree to this, they went ghost, no returned phone called, no solution and "put a lien against my house" because I would not pay them the other half of the money due for their crappy work! I will also mention that these people left a mess, on the back side of my house, in my yard, and on the road in front of my house that evidence of it is still there as of today. There was no prep work done for this project, my yard was not prepared for the concrete pour, only some top soil removed, the concrete was basically poured on top of the gravel/ground, no leveling etc. I have had two other reputable Concrete Companies come out and look at this work, they just shook their heads and agreed that the only solution is to tear it out and re-do. Concrete Driveway Company knew this. read more

One star is too many! stay away from this company and be aware that they change their dba often. and check the BBB to see all the scamming they do. They will ghost and block your number after they do a butchered job. Avoid read more

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A little over a year ago I had a patio extension sidewalk extension and a complete driveway replacement done at my Home spent over $9000 had issues with the crew and contractors only to find out shortly after once I had cracks in the driveway that the company changed its name no one will call me back come to find out the bailed - no longer Madewell now under the name concrete driveway, Co. buyer beware all I want is to have my driveway repaired properly or give me my money back. read more

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Alex Dalpiaz, I've waiting since mid May 2023 for a check for the settlement the company agreed to. I have the signed agreement in hand. I was told by the Project Manager the concrete was bad and I was due a full refund. The Customer Service Manager agreed. I paid $650 out of pocket to put in the drain line the salesmen said Madewell Concrete would include in the $1,200 I paid. It wasn't done. After a year of getting nowhere with the company I agreed to a partial refund for the poor jog. I filed 3 different warranty claims. After a year of waiting you said a check was mailed, but then you said it wasn't. I recently had a concrete professional look at the job Madewell Concrete did and he said it wasn't done to industry standards. It looked like this job was done by a gyspy company that comes in from out of state and does shoddy work and then leaves. He said a company like this may get a local address (just like Madewell Concrete did) and then run from all the complaints. The company frequently changes name to try to hide from the poor quality of of their work. It told him the company was Madewell Concrete and he said he'd heard about how the company does this very thing. It seems Madewell Concrete (Concrete Driveway Co) is still performing down to expectations. You shouldn't let Madewell Concrete pour your coffee, much less your concrete. read more

I WOULD NOT LET THIS COMPANY POUR MY COFFEE. Poured the driveway December 2021. Cracks developed everywhere. No expansion joints or proper saw cuts to diminish cracks. I filed several claims. The Project Manager and Customer Service Manager agreed it was a poor job and I was due a refund. After a year of delays and excuses the company agreed to settlement. I've had a signed settlement in hand for 5 months. They lie about a check being issue. This is a fly-by-night company that will not deliver or respond. They changed names to try to hide from their revoked BBB F rating. read more

This company has changed its name to Concrete Driveway and Pavers of Jacksonville. I do not have any complaints with the driveway. What I have issue is how this company (formerly known as Madewell) did not pay their subcontractors. Although I have paid them in full without any delay, they didn't pay another company, Cemex, for the concrete they used. As a result, Cemex has informed me that they are putting a lien on my house. Concrete Driveway stopped returning my calls, texts and email when I inquired when they will make the payment to Cemex. I would not recommend this company to anyone unless you want to deal with the mess if a potential lien on your house. We are seeking legal advise. read more

They changed the company name now it's call concrete driveway company and I think base off SC. Do not use them!!!! They did a horrible job at my home driveway expansion and cause crack in multiple places. I've open several service request with them and they never follow up with repair. read more

Cut my cable line , poured concrete left trash.. 10 year warranty a joke. They want answer phone. Cracks 90 days after. read more

Madewell Concrete - Masonry/Concrete Near Me - Greenville, South Carolina

Don't use this Madewell Concrete. They don't pay their subcontractors. I had a lien placed on my house from one of Madewells subcontractors Titan, because Madewell didn't pay them. So I ended up paying Madewell in full and then the subcontractor as well. I contacted Alex Dalpiaz the Vice President of Concrete Driveway Co./Madewell. This person told me they were working on the issue. When I tried to follow up I received no responses. Caution, if you do chose Madewell/Concrete Driveway Co as your contractor before they start work on your property obtain a LIEN WAIVER to protect yourself. read more

I hired Madewell Concrete, to replace my concrete driveway. I paid Madewell Concrete $50,000. I thought Madewell was a reputable, reliable company. I was wrong! I chose them because they offered a 10-year warranty. What good is a warranty if no one returns your calls? Since Madewell completed the driveway, my garage continues to flood every time it rains. The water comes in from three of four downspout locations. The project manager, Jonathan Lesh, attempted to repair it with some glue. The water also comes in from a corner where the concrete channels the water flows back toward the garage. After the Madewell crew left, I started working on my irrigation system and noticed one side of the driveway is no longer working. Another area has a broken pipe and a missing piece of pipe that was broken off. The concrete started cracking 2 days after the crew left. The project manager, Jonathan Lesh has become unresponsive. I attempted to have the sales representative, Michael Richardson, get involved but he also has not returned my emails. During the process of hiring Madewell Concrete, I walked everyone through issues and requirements I wanted to be covered by the quote and handled during the job. This list was created so there would be no surprises during the job and was given to Madewell employees (and other contractors) during this process. During these discussions, we talked about have all the downspouts put into piping under the concrete. I also wanted some electrical low voltage wires put into piping. During the pouring of the concrete, I keep asking where the piping was. One was put in at the last minute, and some had to be retrofitted into my flower bed after the fact. And some never made it into the project. I would not hire this company ever again. read more

Waited 14 yrs to get my driveway done. Finally chose Madewell!! What a mistake. Not even 24 hrs after drive is complete it cracked. They have been so unresponsive and I wish I never went with them. Very sad and disappointing. They are not professional. They need to have someone come out assess their job site the day after to confirm the customer is satisfied with the job. read more

Madewell Concrete - This photo is of one of the many cracks - Masonry/Concrete Near Me - Greenville, South Carolina

"WE WILL NOT BE ABLE TO DO A GOOD JOB FOR YOU." -Chase, Commissioned Sales Representative, Madewell Concrete My initial experience with this company was excellent. The sales representative, Alex, was very knowledgeable, pleasant, and professional. Unfortunately, the driveway project was delayed several months due to the involvement of the City of Alpharetta, who graciously agreed to perform the work on the apron and sidewalks due to a street grading issue. Upon resuming the project, I was informed by Alex that Chase was my new point of contact. He was moderately friendly, but new, and wanted to requote "from scratch" since the city was reducing the project scope by nearly 1/3. Although the work was reduced, Chase's new quote was roughly identical to the initial one and even the labor to demo 33% less concrete was increased by $200. After bringing this to his attention, he admitted he was new, made a mistake by not reviewing the initial quote, and promised to make it right. I took the young man at his word. He arranged a call with Alex, who informed me the buckets, where they placed customer charges on a quote, were "ambiguous" as they only focused on the bottom line price. Ahhh, commission dollars($)!!! I get it. Nonetheless, they promised to clean up the quote so we could meet our installation date. After several days, I called Chase to see where the new quote was. He later called me back to tell me that he spoke to his supervisors, and "they were not going to be able to do a good job for [me]." What does that mean? He would not say anything further. I asked whether it was a performance concern or a profitability concern. Again, no new response. He kept saying, "We just won't be able to do a good job for you." I reached out twice to the owner via LinkedIn, but he never bothered to respond. If Madewell cannot do a "good job" for a simple driveway, how do they plan to stay in business? How this company receives good reviews on Home Advisor, I'll never know. Fortunately, the new concrete companies have been great to work with. read more

AVOID !!! None of the responsible people stay at the company long enough to handle issues from sales, production, and warranty. I have had nothing but trouble from the start from being misquoted on the job, concrete being unavailable on expected pour date (hour before), not bringing enough concrete on the new pour date, improper installation, and refusal of all warranty claims. I have contacted the CEO and even gone through the BBB. They simply do not respond or care. Oh, and they changed their name from Madewell to Concrete Driveway so check out their bad reviews on BBB and Yelp. I wish I had. read more

We contracted with Madewell to install a ribbon driveway at our house. They installed it 6" deep on the surface of the ground on our curvy driveway... making it impossible to drive on. They said they would replace it because they had installed it wrong. That was one year ago - we've been patiently working with them on scheduling for a year! Then last week, after I followed up again about our driveway, they told me they wouldn't replace it after all -- after a year of promising they would -- we're out almost $6,000 and no driveway. Terrible company. read more

WE used this company as we used them previously and had good results. This company has changed and not for the better. We signed a contract for a slab after getting a quote on 05/20/2022 and we waited for a date. On 06/06/2022 I contacted the company to ask what the hold up was as I had not heard from anyone since we signed. I finally got a date for the pre construction meeting and all was going to plan until hubby was left standing for an hour when no one showed up. I contacted the company and was told that the person I had dealt with no longer worked for the company and they would reschedule. The meeting finally did take place and we were moving ahead. The day arrived for the cement slab to be done and first thing in the morning I got a call telling me the trucks that were bringing the fill dirt were delayed and the entire project would be thrown behind unless I allowed them to use fill dirt from my land. I agreed and asked would we be getting back the 300.00 per truck (3 trucks) and I was assured that I would. I started to call the company after a month went by and no refund. I was asked to fill out claim forms, which I did. I was told by Ross that someone would be in touch (they never would call) and they walked away with the extra money. This is after receiving multiple emails assuring us of the refund. The interesting part of this is we have more concrete work to be done and we would have used them. My suggestion to anyone using this company is do NOT pay them anything but the EXACT amount and NOT until all work is done and get an itemized bill.....Also just learned they lost their standing with the BBB read more

I hired the Asheville office to have my driveway replaced. Big mistake. They replaced the driveway on10/11/2021 but in the meanwhile tore up my fence and enlarged the driveway than planned. Now I have to move plants. The worker [not the project supv.] said that it will be fixed. They were paid in full once the driveway was laid down. HUGE MISTAKE. The Proj .Supv. was supposed to return to see if things worked out. Nope. I called and left VMs. Not until I sent pictures to The Claims Dept. did the P.S. return. He fixed the fence and took some rocks. And left. Oh yeah, a large crack formed at a joint. I've called, spoke to someone. Then nothing. I left more VMs. Now 2 weeks later I'm waiting for a call. I've left a VM at the 1-888- number. Maybe that'll light a fire. How can they claim to have a 10 year warranty on their project if no one comes out to look for themselves. read more

Madewell performed a stamped concrete patio job a couple weeks ago. The quality of work done was good, however, it's completely overshadowed by the poor experience, issues, & professionalism. With that said, I primarily dealt with Michael & Jonathan - who were friendly individuals & were relatively easy to get in contact with. First - I noticed a few workers drinking on the job & on our property. I enjoy beer as much as the next person, but it's not professional to allow your workers to drink while they are performing such a detailed & large job - or any job for that matter. There were around 7 beer bottles the workers tossed in our trash cans & I personally picked up two from our back yard. This was brought up to Jonathan - to which he noted he allows them to when the job is near complete. Again, not acceptable when you're on a job - especially when the customer isn't satisfied. The cleanup was tumultuous. They made an absolute mess on our home siding, the neighborhood road, damaged some of the neighbors yard, cracked our stone siding for landscaping, left our water hose on & the hose nozzle was displaced in the middle of our yard. There was also boot markings left in various areas of the patio patterns. Because of the nature of the job location, Our fence had to be removed in order for the job to be completed. They agreed the would reinstall the fence to its fully working condition - this didn't happen. The fence gate doesn't open & latch properly. Madewell has yet to return & address the issue - even after having contacted Michael & Madewell directly. This will likely cost me more money having the issue fixed. Our yard was completely ruined. It rained heavily the day before - which was noted by Jonathan - and they elected to still perform the job fully knowing it was going to be a war zone in our yard. They lackadaisically repaired the yard by throwing hay over it. Again, another hefty expense I've incurred by having it leveled, soiled, seeded, etc. Lastly, we were told (and paid for) a firepit with a retaining wall. We were given a fire pit area. Pictures were shown to both Michael & Jonathan about what we wanted & were assured they would deliver. They didn't. In total, this job ended up costing us a few thousand more because of the mess & issues made by Madewell Concrete. I've emailed customer support & Michael regarding my issues and have had zero resolution. Take your business to the other concrete companies in Charlotte - there are many. read more

I like the guys that did the work, however they had very little experience finishing concrete, and the slab had so many low and high spots it had to ground, which Madewell Concrete did pay for, which made it somewhat better, but still far from a satisfactory job. Also the extended apron in front of the slab where the garage sits, a separate pour was suppose to have natural fall built into to allow water when it rains to flow away from the garage, but they manage to mess that up as well, it allows water to come back into the garage instead. Add to all this they almost missed the footer where the building sat because they did not measure the slab size correctly. All in it was $14K nightmare and I cannot in good faith give this company a good review, trust me I wish I could. read more

I'll spare you the long story and keep it short: 1. The did bad job 2. The promised to fix it 3. They never did. 4. They don't return phone calls and emails read more

Magnificent work. Estimator showed up in two days, on time. Thoroughly discussed details of my project. Project manager showed up three days later to clarify details. PM and crew showed up on time three days later, as scheduled. Crew (all Hispanics, very skilled, very industrious) worked nine hours straight without a break. They did excellent work, even voluntarily adding an edging I had not expected and which really looks great. Price was good: midrange of estimates. Everything about this experience was top-notch. I highly recommend this company for any concrete job, especially if it's detailed and complex. read more