Matt was great!!! Quick fix and even came on a Sunday to accommodate me. Will def use him again…read moreand referred him to my son

Called for service on a LG washer and service with in hours. Matt came out and had the necessary…read morepart. He fixed in a very efficient, timely manner. Great price.

Eric came to our home about noon today because water was dripping out of our LG refrigerator and we…read morecalled them to take a look at it. We had completed a manual defrost twice in two weeks and water was still building up under the basket in the bottom of the freezer. Eric came in and got right to work, within 15 minutes. He had all kinds of pieces laying on the floor and he diagnosed it as the drain line being frozen up, not clogged. He was able to get it back together and working again, even less than an hour. part of the problem is we had the temperature set too low. We were very impressed.

In late January of this year, Duncan replaced the ice maker in my refrigerator. The technician did…read morean excellent job, and the entire repair took about 15 minutes. Less than six months later, the replacement ice maker failed because of defective internal gearing. The part itself was covered under the manufacturer's warranty, and once again the technician completed the repair in less than 15 minutes. My issue isn't with the technicians or the quality of their service--it was with Duncan's billing policy. I was charged $289 for what amounted to a quick replacement of a warranty part that was known to be defective. While the manufacturer covered the replacement part, Duncan only warranties its labor for 90 days. After that, customers are responsible for the full labor charge, even when the failure is caused by a defective part that Duncan installed. In many cases, service companies can seek reimbursement from the manufacturer for warranty labor, yet I was still billed the full amount. I understand that businesses have overhead, technicians deserve to be paid, and service calls cost money. I was prepared to pay a fair and reasonable charge. However, $289 for a 15-minute repair on a warranty replacement part that failed in less than six months feels excessive. What was most disappointing was the lack of willingness to discuss or reconsider the charge when I raised my concerns. A little flexibility or customer goodwill would have gone a long way. Based on this experience, I will not be using Duncan again. If you're considering them, be aware that while they stand behind their labor for only 90 days, you may still face significant labor charges if a replacement part fails shortly after that period.

Cody McCullom is exceptional ! Gives estimate upfront, and it ran true in our case. Clean and neat…read morein appearance, in manner very professional, listens and gives his recommendation without coming off as a know it all. Courteous and calls with updates as to when parts arriving if their delivery is not running to schedule. Highly recommend !

McCollum Repairs is the place! we are so happy to find someone with experience and skills along…read morewith integrity. we feel so happy to know if an appliance needs attention or replacement-we know who to reach out to. 100% recommend

Carter Sweeper service is excellent been dealing with them for years and always takes care of me at…read morea reasonable price looking forward to taking care of Carter's and Carter's taking care of me.

Great local sweeper. Seem to have bags for every kind of sweeper including the hard to find oreck…read morebags. Staff friendly and helpful. Can't speak to their service as we have not used it.