We have used them many years. We have always been very pleased with their care. Can not pick up or…read moredrop off after noon on Saturday or any time on Sunday.

We made an oral agreement with an employee to kennel our two dogs for one night at McDonald's…read moreKennel. Cost is $12 each a night. We dropped them off before noon on Saturday, May 15 (per their recommendation). We were told that the owner was out of town and they would be closed on Sunday, May 16. I asked if we would be able to pick them up Sunday. I was told yes and to call about noon to set up a time with the owner, since she would be home then. I called and she wasn't home. She returned my call about a 1/2 hour later and was told I would be charged for both Saturday and Sunday since we were picking them up after noon. I explained how I was told to call about noon to arrange pickup since she was out of town. She said that was her policy that an extra day was charged to anyone who picked up dogs after noon. I explained the situation and she said she didn't care what I was previously told. We would be charged $48. I feel this is a bad business practice and other dog-owners should be aware that this kennel will tell a customer one thing, go back on their word, and will double charge. I told her we would never use her business again. It took that threat to get her to only charge us $24. The sad thing is, we had been a repeat customer for several years.

Dr. Clayton is an excellent Vet. We have used him for years. He has moved to a new location at…read more14757 Oak Rd Suite 200, Carmel, IN 46033. Still very conveniently located. Clayton is very caring and you can tell that they really care about the animals. I would highly recommend you taking your beloved pet there. Tell them Bean and Bear sent ya.

Dr. Ross Clayton of Carter Vet Medical Center is an outstanding veterinarian. Dr. Clayton is very…read morekind, caring and very knowledgeable of the best approach and treatments for our dogs and cats. He is very thorough, providing very high quality care and very open to questions and discussions about treatments. Dr. Clayton treated one of my cats for a very difficult disease in cats, inflammatory bowel disease complicated by feline diabetes. Not only did he provide excellent treatments, spent many hours researching the most advanced medications and approaches to managing this dreadful disease, he was unfailingly kind and patient.

Nice selection of critters. Friendly and helpful staff. For feeding your carnivorous pets, they…read moresell live pinkies at a reasonable price. The only drawback is that the place stinks to high heaven!

this is the only shop in muncie that i know of where you can find eagle pack dog and cat food. and…read moreit's pretty decently priced too. it's way better than iams or science diet and it's local to indiana. go here, buy eagle pack and have healthy pets. just don't mind the smell of the store, it's a bit over powering at times, but if you're in and out, it's not bad.

He helped us with our two dogs in ways no one else did. Introduced treadmill training, helped with…read moreaggressiveness at the door, etc. Welll worth the price.

I totally recommend the Indiana Dog Whisperer for help with all your dog issues and to help show…read moreyou how your dog can be the best chilled out pup they can be. We had the pleasure of meeting with Vernon today for a training session with our dog. He was very knowledgeable and introduced us to some great techniques to use in day to day life such as walking well on leash and introducing her to guests coming into the home, as well as teaching us how to be more confident and how to take control to help her become a relaxed and chilled out senior pup. Wish we had done it much sooner.

Dr Flanders has cared for my various pets (both dogs and cats) for close to 20 years now. He's a…read morestraight-forward, tell-it-like-it-is doctor, which I appreciate. I'm sad to read the reviews from others who have had bad experiences, but that hasn't been my experience at all. When I bring my pets in, Dr. Flanders and his staff have always greeted me warmly and have taken excellent care of my pets. He talks to me as an equal partner in caring for my pets, gives me all the facts and lets me make the final decision, so I have not experienced the condescension that I read about in another review. When the time came for my beloved companions to be put down, he and the whole staff were sensitive to my grief and gave me all the time I needed afterward to cry and say good-bye to them. That's why I kept bringing my pets to him all these years. Oh, and their new facility is great!

We brought our dog in to Dr. Flanders because she was suffering from sudden partial paralysis in…read moreher hind legs. We thought it was a neck injury from running into a wall. Dr. Flanders did x-rays and testing. He said her symptoms were not making sense, so he actually did research to try and see what was going on. He also called other local vets to see if they had seen anything like this at their practices. He came up with a different possible diagnosis, Coonhound Tick Paralysis, and we began to slowly see progress. When we were unable to bring her in (she's 70 pounds), he would take the time to call us at home to get an update. We were able to send in videos so he could see her progress. She had partial paralysis for a full month. I'm happy to say that she made a full recovery. We surprised the staff with a visit. She walked right in to see everyone. Dr. Flanders never gave up on our girl and showed professionalism and care! Very impressed by him and his staff.

If there was a way to give three and a half stars I would. I thought a long time about my rating…read moreand I am going with an OK plus (or 3.5 stars). My rating is based on my multiple interactions and visits to the salon. I first called based on a recommendation of a groomer by a friend. I called and asked to be scheduled with the specific person, and was told they are bookEd but this other groomer can help you. The phone was given to a young lady who was in training/trained at this groomer/school. After discussing my dogs and what was needed, I scheduled to bring my puppy in for their puppy package. It included four visits, one a week to help get your puppy exposed to the groomer and the different tools and experiences. I asked several times what the package included and what services would happen each time and was not able to get a clear explanation. I took my pup in each time, and got back a happy, clean, fluffy dog. On one visit I ran into the owner and chatted with her asking for a better explanation of the services in the puppy package and she obliged. I made the suggestion that they provide that to prospective customers so it is better understood. Several months later I brought both my dogs in for a grooming. I was lucky enough to drop them off when the owner was there and chatted with her about the services, and what to expect. She was able to give clear expectations and timing on when they would be done. When I went to pick them up, one of the students helped me check out, not the groomer I scheduled with. They both were returned to me happy, fluffy, and clean. they both looked nice. Overall I like this groomer. I think the owner is very nice, knowledgeable, and provides good customer service and seems to genuinely care. I would happily schedule to have my dogs groomed by the owner anytime. The groomer that I was given to does nice work, but could expand her communication and customer service skills. The prices seem to fluctuate based on their visual opinion at the time of grooming. My 3.5 rating of okay plus in lieu of a 5 star is based upon: - Asking for a particular groomer and being pushed off on a student. - The lack of clear/concise communication. - The luke warm customer service from the groomer. - the fluctuating pricing. This location does a good grooming, and the puppy package is a great idea! Over all I am glad that we did the puppy package and my dogs were happy, fluffy, and clean!

Best groomers in Hamilton county! Kristie does an amazing job with our two poodles! Wouldn't take…read morethem anywhere else!

Muncie animal shelter was very helpful and friendly and they were on standby if they received my…read morechloe. The surrounding animal rescue has been very helpful and the animal finders took time out of their own lives and searched for my chloe for hours on end. I appreciate everyones help, attention, and fast action getting the alert bulletin out on websites and surrounding animal agencies. She was missing for 4 days and the 4th day she was returned by a couple of angels that cared for my chloe and kept her safe until I got the phone call. I am so very thankful for everyone that helped me search. Even the community we live in Muncie Indiana pulled together and we all searched for my baby girl and got many tips on sightings. Thank you everyone for being so fast and bringing our baby home.

I have no complaints about Officer Davis who came to our homes to work with us on the incident…read morewritten up. I was to be fined for the incident and have my ticket. I have gone to the clerk's office three times to pay my fine and this has not been turned in to them yet. The incident happened on October 31 and this is November 10th. My dogs are off quarantine and stay in their yard. I have limited them to the back yard even though I have invisible fence around front and back yards of the house and have functional batteries in their collars. I have an 8 foot fence and it is secure as well as the invisible fence. I would like to know how much the ticket will be and when it will be in the clerk's office to pay. I have felt like a child about to get a spanking but I don't know how hard I will be hit or when???

They gave my dog a rabies shot even after I showed them that I vaccinated him for rabies…read more They said unless a vet in Indiana administered the shot it's not recognized. I have since changed vets.

My family and I have gone to this vet for years. They are caring and compassionate, not only to the…read morepets but also to the pet owners. They provide top-notch veterinarian care to ensure a happy and healthy pet.