In a world where everyone is short staffed the service at this PetSmart always seems to be above…read morethe rest. We never have an issue getting assistance finding product or even exchanging product that was purchased in error. The store is always clean and organized staffed with some of the friendliest people.

Took our German Shepherd to get groomed for the first time. The girl goes up to her and our dog…read morestarts to bark (it's her first groom and she's nervous) She said "if I can't put it on her then we can't take her" and she literally didn't even try to put it on her. clearly hasn't worked with new dogs that haven't had a grooming before. She wasn't nice and clearly just didn't wanna even groom her because she was lazy. Get some people who actually know how to work with dogs.

They have baby chicks. That's all you need for a happy Saturday afternoon. Lots to choose from and…read moreknowledgeable staff. I was able to find everything I needed and get back on the road. Clean store and well organized.

I had the dog riding with me and needed to grab some stuff for the garden so I ordered on line for…read morein store pick up (that way she could go inside and walk around). They are very pet friendly here. The employees are knowledgeable and polite. I always have good service here. Sometimes the selection isn't the best here, part of the reason that I stopped here is for a couple bags of seed starter mix that showed in stock online but unfortunately were not in the store. If they get there stocking issues under control they would be a solid 5.

Many pets inside, super interesting types. Customer service was awful. One lady in particular with…read moreblonde hair super unfriendly, as customers walk in staff would look over then continue conversation like you arent there. I had walked up and asked some questions, no one is knowledgeable of what they sell. I asked about the hamsters just for one lady say i dont know, i dont care. Its a hamster. Private owned.

We got two puppies and two cats from this store, they were all healthy and happy animals. Would…read morehighly recommend if you want to add a loving new family member.

I'm so thankful for this company being a available to groom my fur baby at shorter notice than most…read moregrooming companies. This place is located in the cute town of Elwood. The groomers are located in the back of the pet Store. The service was impeccable from the moment we stepped in until the time we grabbed our fur baby. Everyone was friendly and the groomers did a fantastic job with our baby. They gave her a clean cut along with a good bath. I love the fact that this place is a one stop shop. I can't wait to return for the next grooming service.

From the owner: We have made some changes…. Some big changes! We have now become a men’s clothing, gift and…read moreaccessories shop, filling a need in Elwood for these types of items. We have brought in shirts, pants, jeans, sweaters, coats - and more in the clothing line. But we also have some awesome gift and bar items - check out the old fashioned mixes …..We strive to offer excellent customer service and welcome everyone to stop in for a visit. We have been known for our grooming shop and continue to offer these services along with dog and cat food and treats!! Our groomer takes great pride in her work and we have a clean, professional, high quality work ethic. We focus on each individual pet rather than having a "grooming factory".

Visiting the area walked in and was blown away at the setup and the availability of plants and…read morefish. Too bad they aren't closer to where I live. Would be there regularly would definitely visit again when in the area!

I am possibly looking to get back into the aquarium hobby after 30+ years since I last was into it…read more So I looked up shops in Yelp and The Reef jumped out, especially since I was going to be stopping by Sullivan's Hardware today to pick up something. The place was really busy, but I was able to speak to a very nice young lady named Evelyn (I believe... I'm extremely bad with names, but think that was it. If not Apologies). She really took the time to help me catch up on some of the changes in the hobby and focus in on somethings I think I may like. I have more research to do but will definitely be back when it comes to make some critical decisions and buy some of the key components such as aquarium itself, substrate, filtration, etc. Really appreciate the time she took with me. I'm not an expert to be able to "grade" The Reef like some may be able to, but I can speak to how they treated me today. The Reef seemed to have a depth of products to help someone just starting out at a small scale, to the very experienced hobbyist looking to go to the next level or the advanced aquarium keeper who needs to pick up some specific item. (I took the pics to help me remember some of the items I was looking into but figured they would be good for this review as well)