Wonderful experience. Great prices and Excellent customer service. Highly recommend !!!read more

I've had consistently great experiences with Edge Automotive. Jerry is wonderful to work…read morewith--knowledgeable, honest, and incredibly good at explaining options without ever being condescending. He takes the time to walk through the pros and cons of different approaches, usually with a recommendation, which makes it easy to make informed decisions. What really stands out is that Jerry always puts the customer's best interests first. Recently, he even referred me to another shop that specialized in the type of work I needed because he knew they could do it faster and at a lower cost. That kind of honesty and confidence is rare. The entire team is personable, professional, and clearly committed to great customer service. I always feel confident that I'm getting straightforward advice and quality work. I highly recommend Edge Automotive. The only downside is that, as much as I like Jerry and his team, I hope I don't have to see them too often!

We have been taking our vehicles there for years. They give you accurate estimate, great service…read moreand keep you updated on anything unexpected or extra and ask if you want it done. Been satisfied every time.

The staff here is incredibly friendly and trustworthy. They did a fantastic job with my oil change…read moreand didn't try to pressure me into any unnecessary upsells or hidden fees. It's hard to find an auto shop this honest and dependable. Highly recommend!

Had them do some custom work on my Subaru. Everyone was friendly up front, but they damaged the…read moretailpipe on my exhaust system they were installing. I told them I would pay full price but I just wanted them to admit what they did, and they just wouldn't. They're100% of fault there's no doubt about it yet they wouldn't admit it. Shady and immoral. Use it your own risk I wouldn't anymore.

I have been coming here since they opened for regular maintenance, even though some works come and…read morego, the customer service has remained the same. There were things they mentioned that needed attention in the beginning, I thought they were just trying to make money off of me, later I realized if I had fixed at the time, it would've cost me less and give me less headache. They are straight forward and direct. My stubborn self had to learn...

Holy customer service. We were passing through town on a road trip when the car broke down (the…read moreworst). John was the most helpful and kind person we could have needed in that time. The shop is cozy and has a nice waiting area with some cool fish! They really go above and beyond to explain what the problems are and help you decide the best course of action. If I lived nearby this would be my regular mechanic for sure. This place deserves more stars.

I live in North Carolina, and I had to find a place quickly on my way back home…read more My mechanic down here gave me a list of places that this place wasn't a part of because of some sort of "network" my mechanic is part of. I decided to go with this place anyway and I am so glad I did. Not only was he able to fix my issue on such a short notice, but Steve personally handled this. For the price: he was less than what AI was telling me other places charge within the area. I never felt like I didn't know the status of my vehicle, I never felt like I was in the dark, and I never felt like I wasn't "family". I have already recommended this place to my family up here, and a lot of friends in the area. Hands-down, Steve's is the best mechanic I've ever had the blessing to run into. Seriously, why would you go anywhere else if you're within the Toledo area? 100 out of 10.

Excellent service. Fixed a four-year issue that the dealership insisted they couldn't. Very…read morepersonable. It's a busy shop, which I assume is because of word-of-mouth referrals. Fair pricing.

Got a flat on US-23 heading out for weekend trip. Tuffy was open late on a Thursday and Andrew was…read moresuper helpful when he spoke with my wife. They had a new tire in our size that could have gone on the car but, once they diagnosed the problem within five minutes of our arrival, for a mere $30 they were able to patch our flat. Helpful, quick and friendly. Anyone in the area looking for tires should stop by Tuffy.

Jim took good care of me, had me and my family in and out quickly. Had a tire losing air, they…read morefixed the leak and got me on my way to enjoy the rest of the day in no time at all. Thank you!

These guys were great. I was trying to squeeze every last bit out of my failing alternator, but my…read moretruck broke down on my way to work. I was about a mile away from Tuffy and when I called them, they offered to come jump me and get me to the shop for free. They made sure it was the alternator, quoted me a fair price and got it done in just a couple of hours. I was able to pick up my truck on my lunch break. While I hope my truck stays strong, when it needs work I'll take it here.

I walked in after 10 am for an oil change on a Saturday and noticed there was only one worker. He…read moredid come in to greet me and warned it may be an hour before he could start on me and I told him it was fine. About 30 minutes later more workers came in and one of them walked up to me and asked for my key. There was no discussion of what type of oil change (ex. synthetic, etc) or pricing. Approximately 10 minutes later he asked for all my info (name, address, phone#, email) and gave a price-indicating they were finished with the oil change. I asked if the Yelp check-in coupon could be used, but he stated they already changed the oil with all synthetic and the coupon was for half-and-half. I didn't feel he was being rude in any way, I just wish there was more dialog and that I had a choice. Overall, it was a decent straight-no chaser experience.

Had a great experience today at AAA on Sylvania. Ryan was very polite and helpful. Made me feel…read morewelcome while I waited on tires to be installed. Also witnessed him help other customers as well while I was waiting and he was just as helpful with them. Definitely recommend!

Fast and friendly service. Got me in and out in under an hour for an oil change. Competitively…read morepriced compared to others in the area for full synthetic.