Brought my two senior kitties here for a little over a year. Good, but not perfect experience. They're a lot disorganized but largely very caring and responsive. I'm an established patient, they know me and my partner (and my cat!). Unfortunately, asking for an update on labwork yesterday culminated in an absolutely bizarre phone conversation with one of the receptionists that ended with "Look, we have lots of other patients. We can transfer your records to another vet if you're unhappy." And then hung up. That is, without a doubt, an insane thing to be ok saying to a client. I just wanted to know whether I needed to postpone my upcoming appt to wait for the labs! I no longer feel like there will be a good standard of care so I'm taking them up on the "find a new vet" threat. My 17 year-old cat gets to re-establish care elsewhere. This absolute catastrophe could've been avoided with the sentences: "Sorry about that, you should've heard back today but we are now expecting it early tomorrow. I wouldn't reschedule your appointment." Instead I got "I don't know what's happening with your pet. Do you want to reschedule the appointment or not?" Maybe things will work out for you here, for me they did for a while, but also maybe they'll rudely show you the door when you ask for an update on your pet. I won't risk that level of volatility in my pet's health care. I don't think you should either. read more

Dr. Deluca was amazing. I can't imagine taking my cat to anyone else. Handled my cat's unique situation with expertise and care--exemplary bedside manner combined with extensive knowledge. Also, made himself readily available for all my questions and concerns. Such a good experience read more

I found this place to do testing for rabies antibody titer for exporting animals, in order to bring my two toy poodles to Taiwan. Taiwan is like Australia with no rabies, therefore, a pain in the butt long process and has very strict requirements to follow. The people who I came in contact with were all so nice and helpful! They were knowledgeable and also accommodating for emergencies. When I call them at working hours, I have never been directed into a voicemail. Thanks to them, I have successfully received the permit to travel to a rabies free country with my dogs. read more

Couple of yellow flags on two different visits: 1. During the examination, I asked for the itch shampoo instead of the suggested injection for my dog. When I checked the emailed receipt (which I had to request it to be resent because I didn't receive it the first time) I found that I was charged for both the injection and the shampoo. When I spoke to the manager, I was told that it was a billing mistake and he wasn't given the shot. But I'm not so sure, since my boy's itching stopped the day after the visit, before using the shampoo. Unfortunately, he was out of my sight when taken out of the examination room for a blood draw. 2. I was sold a sedative for my dog that had a past expiration date on the label. When I called about it, I was told the medicine was still ok to use, but I feel they shouldn't be selling expired meds. read more

I'm so disappointed by the experience I had today and will not be returning again. There weren't any regular appointments so I scheduled a drop off appointment for my dog. When they were done examining my dog, I got a call from a vet that I hadn't seen before and it was the rudest, most condescending phone call I've ever had with a vet. It was clear he didn't even spend a moment to review the form that I filled out to explain the situation and ask questions since I had to repeat all of the information I provided with his condescending interjections throughout. He asked me if I even knew what an allergy shot was for, laughed at me when I said that it didn't seem like he was providing a specific recommendation for any treatment today, and ultimately hung up on me mid sentence after saying "just come pick up your dog." When I picked my dog up, the front desk didn't even know his name just that he was a male relief vet so it seems they are trusting folks they don't know well to care for their patients. I paid $86 just to receive a rude, unhelpful phone call. I won't be returning again since it seems Madison Park Vet Hospital can't guarantee quality vets that are capable of communicating with folks in a decent, respectful manner. It's a shame they don't have higher standards and can't offer consistent, quality care. I've heard other pet owners in the neighborhood have had horrible experiences and will be taking their recommendations to go elsewhere. read more

Pretty bad experience with Dr. De Luca (over multiple appointments). Unprofessional, condescending and rude. I got very anxious because he was heightened and consistently trying to blame me instead of helping me work through the fact that my dog couldn't keep a cone on. I highly doubt I'm the first client he's treated this way. I'm sure the other doctors are great. The receptionists and vet techs I've interacted with were all wonderful. read more

Visited this Vet on Monday for my dog Sushi. I had called prior to clarify prices that this hospital charges for their services, I was told it was $83 for a dog exam. When I arrived, we discussed what I wanted done for Sushi, my dog and then the doctor printed out an estimate of the costs of everything. The total was around $2,000. When I was at the veterinary I didn't know if I was going to move forward since it is a lot of money, so I decided to not make any decisions yet and to just go home and think about it. The doctor then took Sushi in for the exam. It was around 5 minutes. When my dog came out I went to pay for the exam fee with the receptionist that was wearing yellow. To my surprise, there was an extra charge of $212 for "blood work". Blood work that I never consented to. I had spoken with the doctor after this visit to express how unhappy I was that this extra charge was not clarified to me before performing the service and she lied and said "I consented to it". Yet there is no documentation or proof. It wasn't on the paper estimated that she handed it to me nor was it verbally discussed because I would remember if another $212 was mentioned. It's a he said she said at this point, and they did not have my authorization to complete any blood work. I've already contacted this establishment and it looks like there's nothing they can do. How about refunding me since you dishonestly charged me for "bloodwork" I also spoke to the Manager and she said it could have been prevented if I had told the receptionist to not send the blood work to the lab since this isn't even a service they do in house, so that they could've taken off the $212 charge!?? Before paying I asked the receptionist what this $212 charge is that is labeled "IDEXX CBC, Chem 18" like who can understand what that is? She didn't answer the question nor explain to me what it was. She went silent and then said to just pay it. Overall, I would not recommend this veterinary hospital, by doing this they've lost my trust and why would I want to move forward with them at this point? They are even so careless to spell my name completely wrong, it's literally 4 letters. This veterinary hospital is more worried about profiting than keeping long term customers. The blood work needed to be done eventually If I wanted to move forward with the services but this hospital failed to discuss these extra charges with me or obtain my consent to the blood work. This is called fraud. The blood work or "IDEXX CBC, Chem 18" is also not on the paper estimate that was provided for me. read more

long story short. they up-charge and aren't transparent AT ALL regarding things that they are going to make you pay for. i called Madison Part Vet on the way to my puppies' appointments and they quoted both of their appointments at $230 and when i went to leave they ended up charging me $350. on top of that they charged me $85 for a tube to get a fecal sample and they somehow managed to miss worms, so i had to go out of my way and go all the way back to Madison Park Vet and buy 2 dewormer pills for both of my puppies, because they somehow managed to miss worms, and they refused to give a discount on the dewormer pills as well. i told them right then and there we wouldn't be back and i would be finding another vet and i've done just that. i definitely wouldn't recommend Madison Park Vet. read more

since Dr. Katz left we noticed an immediate decline in friendliness, willingness to listen to our concerns, and efforts to help us understand what they are actually doing for our pet. This used to be the best place. Dr. Katz will always be our favorite vet we have ever experienced. I'm really sad to see him go. read more

Top rated vet in my opinion. Very helpful, typically busy due to how many folks love working with the team here. We have two dogs and I can't imagine going elsewhere to get care. read more

My dog Taffy had seizures for over an hour. We called couple urgent care near by my house. They couldn't take Taffy due to capacity. So we drove around the city trying to look for "pet urgent care". Madison Park veterinary Hospital was the most nearby one. I was so worried about my dog so just headed that way. Don't even care it's urgent care or not. I just want taffy to be checked out by a vet because that was our last hope. Dr. Katz didn't turn us away but treated Taffy right away, even though they may also only accept appointments like many other non urgent care places. She is super compassionate, caring and a very good listener. I strongly recommend this pet hospital if you're looking for one. Vets like Dr. Katz deserve my highest respect. They understand how a pet owner feels; especially during emergency. I could have lost Taffy if not treated right away. Today taffy had emesis multiple times and didn't sleep all night confused wondering the house. Her regular hospital Bandfield 3 different locations couldn't get her in because they've no availability. read more

Today I had to say goodbye to my dog. Her name was Daisy. Like everyone, I very much love my pets. But I think our story is a bit different. When I was 19 years old, my future wife and I started our pet family. We started with 3 cats (O'Reilly, Hairy, and Buddy) all within about a year or two. After college we decided one morning to get a dog. We went to some random house on the west side of Cleveland that was advertising a litter of puppies and we found Daisy. We were ill prepared for what we were about to go through. She proved to be a rambunctious, loud, and thoroughly trouble-making puppy. We'd regret her lack of formal training for years to come. Before leaving Cleveland for Seattle we took on one more cat, Cici. The car ride across the country would prove to be the first of three for our team of seven. Daisy, despite being a relentless trouble maker, was our girl. She loved the car rides, swimming in rivers and oceans, traveling with her family, and above all else...eating....everything. She had personality. She would love you, lie to you, yell at you, get mad at you, thank you, and protect you. She was not typical. As my team got older, I came to realize that I'd made a huge mistake by getting everyone all at once. It meant I would likely lose them all in a short period of time. I was unfortunately right. A few months ago, we experienced our first loss with O'Reilly. She was arguably the meanest cat on the planet but we loved her deeply regardless. Saying good-bye was beyond terrible as my instinct is to fight relentlessly to keep this team together at any cost. You just can't stop it sometimes and Barry & Jenya Katz have helped us come to terms with this reality of life. I am very grateful to them. They told me when we'd done as much as we could and they were right. When I woke up this morning, I knew Daisy was spent. My once energetic and rambunctious pup was now ready to sleep. Jenya came over to my apartment with her wonderful tech Jessica and helped me say good-bye. It was one of the hardest things I've ever had to do but they have become like family to me and shared my grief. They know my team by name and they care as I do that they each feel love and comfort to the last minute. I know this is a bit heavy for Yelp but pet owners who truly care will appreciate this story. These people have helped us keep this team together more times than I can count. The clinic staff and veterinarians have not let me down. They haven't let my team down. You should trust them with your team too. read more

Madison Park Veterinary Hospital - Veterinarians Near Me - Seattle, Washington

The staff here is lovely. The vet techs, the desk staff, etc... were just incredible, caring and great to deal with. I did not like Dr. Bryrd at all will not return to this clinic. I found her to rude, disrespectful and a poor listener. I felt like she was rushing and not respectful at all to my concerns re: my cat's health. I took him in as he was clearly in distress, peeing all over the house for a few days and I was very concerned. She took one look at him upon coming in and said, "we'll need to pull all of his teeth. they all need to come out" rather than addressing the issue for which i was visiting to begin with. I got upset and overwhelmed when she said this. Then she looked at me and said, "why are you upset? What is going on?" When i explained that i am worried about what is happening with his bladder and general demeanor and that I didnt come here for a dental exam she scoffed and replied, "yah, whatever, he'll be fine, we'll just give him anti-biotics. I imagine you're worried about the cost?!" which felt really judgmental. I left the cat with her for a few hours so she could try and get a urine sample from him. When i called per her instructions to check in, she had left for the day and the folks still working didn't really know what was going on. again, i adored the staff and the vet techs, but do not plan on returning to see this doctor. She could use a little bedside manner instruction. read more

Haven't become a paying customer, but now doubting we will. Was planning to bring our 8-week-old puppy to this vet. Have read about kind-hearted folks here. However, changed my mind after a couple interactions. A top source of concern is this vet's recommendation of "Royal Canin" dog food. I blindly signed up for deliveries of this hard-to-find product (it seems to be mainly distributed thru vets). However, after taking time to read the ingredients label, I immediately canceled. Royal Canin has lots of bad stuff. See below. Why would an animal doctor recommend this brand? I can imagine no good reason. This vet has lost my trust. If you care, here is a review of the main elements in "Royal Canin Labrador Retriever Puppy Dry Dog Food" (for full nutritional info, see https://www.chewy.com/royal-canin-labrador-retriever-puppy/dp/46465) --The first ingredient is "chicken by-product meal", i.e. the throw-aways that are left after you kill a chicken: feet, beaks, stomach, etc. It can contain bones, offal (fecal matter would come along with that) and undeveloped eggs. Hmm. What about good old "chicken"? Actual chicken is the #1 ingredient in other brands. But none at all in here. --The next *six ingredients are all grains. *Four are highly refined grains that are Bad for dogs and humans: Corn Gluten Meal, Wheat Gluten, Corn and Brewer's Rice. If you're unfamiliar with it, the latter is milled rice with all the nutrition removed. I'm unaware of gluten offering ANY benefits to dogs. --Then we have preservatives like Silico Aluminate, Sodium Tripolyphosphate. BAD. Lots of anecdotal evidence that chemical preservatives can profoundly affect the health of dogs of all breeds. Particularly in the concentrations allowed in dog foods. None of these in other dog food brands. --Next are fillers like Pea Fiber, Psyllium Seed Husk. The producers will probably say these contribute valuable fiber. However, they are mostly filler. What's more, long-term effects of psyllium are unknown. Why not use a nutritious ingredient like wheat germ? Who knows, but money is probably a big reason. In any event, legumes like peas are the #1 suspected contributor to the dog heart problems that have been connected with grain-free dog foods. If you're new to all this, the problem, canine dilated cardiomyopathy, i.e. CDCM, became so evident that the FDA issued a warning in mid-2019. (As a side comment, I believe many dog owners switched to non-grain dog food because the manufacturers were loading up dog foods with bad grains, like the grains listed above. The alternative, foods laden with stuff like peas and potatoes, were never tested. And they've been killing dogs. Lots of them. See https://www.fda.gov/animal-veterinary/animal-health-literacy/questions-answers-fda-center-veterinary-medicines-investigation-possible-connection-between-diet-and. And here's an insightful review: https://www.theatlantic.com/health/archive/2019/07/grain-free-dog-food-fda-warning/593167/) read more

Dr. Jenya is an absolute rock star who we do not deserve. She and the entire team do what's best for your pet and offer a ton of empathy no matter what the situation. read more

We moved to Boston 3 years ago and there just is not a vet on the planet that is as wonderful as Dr. Katz. I'm updating my review with a continued 5 stars because even now that we live in Boston, the office is incredibly courteous and responsive when I contact them to send records to our Boston vet #1 and now I am vet #2 and they are just as nice as the first time. I wish that Dr. Katz would decide to move back to Boston so that he could be our vet again. My original review from 2014 -- I treat my dog like a small child so when he is not feeling well, I take him into the vet...so I am there a lot. Dr. Katz's explanations of what is wrong, I can always understand what he is saying because he makes an effort to use understandable language. Our dog was quite sick last Fall and he provided his email in case we needed to reach him at night and called us to be sure our dog was doing okay. for the first time, our dog walks into the vet instead of being dragged in with his toenails clenching the sidewalk. I highly recommend him and agree with the earlier reviewer about the reason why the overall rating for the vet is so low, it doesn't look like the reviews when the other vet was there have been removed. read more

Madison Park Vet was the ONLY vet to provide great service during Covid when others Vet failed! Thank you so much for your professionalism and excellent service! you guys are Rock Stars! I will never take my pets anywhere else..... read more

I took my pup to Madison Park Vet while we were living in Seattle and they took such good care of her. They were always responsive and the staff were great, despite them being very busy. Highly recommend! read more

I still think the staff here is nice, but I understand with and agree with some of the negative reviews on here. I have experienced a lot of disorganization between my different pets' files. And people do not always read the notes from previous visits so I have to explain everything having to do with my pets all over again each time. For instance, every time I bring my cats in I have to explain that we have tried going on wet food as Dr. Byrd recommended, but it led to bowel problems for our kitties. Even though I am convinced after trying different wet foods for a year that wet foods will not work for my cats, I have to go over the whole argument again each time I bring a kitty in for a physical. That's a bit frustrating. Also, I feel like it's a constant battle against being upsold. The typical upsell here is with dental work as Christen G. found. It's fine to recommend cleaning and whatnot if you look at the animals teeth and find that he/she has problems. But I've had receptionists on the phone try to get me to make cleaning appointments for my dog's teeth when the vet hasn't even seen him yet. It's like they have a script where they have to try to get you to buy this dental cleaning. I even explained to the receptionist that the last time I brought my dog in for his general check up, the vet was amazed at how great his teeth looked! But she still tried to get me to get him a dental cleaning appt. I can only assume they get kick-backs from the people they bring in to do the teeth cleaning. Stop pushing unnecessary services - and yeah, you can't say it's necessary if you haven't actually checked out the patient yet! Also, I was very alarmed to find that they are now offering discounts in exchange for yelp reviews! You have to print out your yelp review and bring it in for a 15% discount. Yelp actually says reviewers are NOT supposed to accept rewards in exchange for their reviews (http://www.yelp.com/faq#free_stuff). I continue to go here because it is convenient, and it can be tough to find a new vet. But, I hope that the staff reads this and is encouraged to make some changes for the better. read more

Horrible horrible horrible! Everyone there is horrible, from the receptionist who frequently states out loud that she's just the receptionist and therefore she doesn't know anything, to the vet techs who didn't follow orders right and didn't send out the proper tests for my dog so she had to go back in and get poked more, to Dr Byrd who is ALWAYS out of town, rude, condescending, a liar, and downright stupid. First time I went in their she was getting the history of my dog who was only about 8 months at the time. I explained how I got her at 3 months because it was an out of state breeder and I already had a trip planned to that state and asked the breeder if she could hold her for an extra few weeks which she happily did. Dr Byrd did not seem to like what I was saying and stated that she thought it was weird that the breeder would hold her and why didn't I just have the puppy flown up here by herself. I was extremely put off by those comments but continued to bring my dog here. Fast forward months later when my dog was at the emergency vet all night and they said I should take her to my regular vet ASAP. So I decided to show up when they opened and was told by the receptionist that Dr Byrd was not in and that "I dunno when she will be in, maybe like 8:30 ish" it is 8 am the time they open and there is no doctor there. Wow. So they said they could just hang on to my dog and if they got time to see her they would. I was appalled. My dog was about on deaths doorstep and these idiots expected me to just leave her there like it was no big deal. Absolutely no sense of urgency at this place whatsoever. I could go on and on but I hope you get my point. Reading the other reviews it sounds like people who have brought their kitties here haven't had as many problems. If I had a cat though, I still wouldn't bring it here. DO NOT GO HERE PLEASE, FOR THE SAKE OF YOUR PETS! read more

I boarded my dog there for a week. When I picked him up he was listless, stressed and unhappy. He had lost 4 pounds and he only weighed 30 pounds to begin with! I immediately took him to the Emergency veterinary place on Broadway, where they said he was badly dehydrated and his white cell count was off the charts. How could MadPark vets not notice this?? I have a friend who has also recently had unpleasant and unprofessional services there. Go elsewhere. Your review helps others learn about great local businesses. Please don't review this business if you received a freebie for writing this review, or if you're connected in any way to the owner or employees. read more

I first learned about Madison Park Vet Hospital through a Living Social deal. My chihuahua needed to have an exam and needed vaccines so when the deal popped up I jumped on it. I called the vet and the receptionist was very friendly and was able to schedule me as soon as later that afternoon, but my schedule was booked for the day so I scheduled an appt for the next day. The morning of my appt I had a urgent family issue come up and was running late for my appt, when I called the office the receptionist told me that it was no problem and to come on in. When I arrived I was greeted with a smile and my dog was greeted with a treat. And when my dog rejected the 1st treat the receptionist kept trying different varieties of treats until she found one she likes (BONUS :-)) When I was taken back to the exam room the vet tech was also amazing. She helped my dog feel welcome and helped ease her anxiety. When the vet came in he immediately greeted me with a handshake which I love, and greeted my dog to help her feel comfortable. The exam went great and he offered great suggestions for my pleasantly plump chihuahua ;-) He was quick and efficient while giving her the vaccinations and she didn't even cry. I will definitely be returning to Madison Park Vet Hospital! The customer service was great and the vet care was outstanding! read more

Dr. Byrd has been treating our animals, 2 border collies and 2 cats for over 7 years. She moved away from our town to start a new clinic in Madison Park and I still drive the 1.5 hours to bring my animals to her. When I REALLY need to know that they are going to get the absolute BEST care I take them to Dr. Byrd. I read some of the other reviews here. All I can say of the negative commentors is that you have to have a good relationship with your doctor. Not everyone has great chemistry. Can I imagine Dr. Byrd rubbing someone the wrong way? SURE! But then just go somewhere else and find someone you like better. Bottom line: I know of no other vet with anywhere NEAR the qualifications, skill and deep compassion for animals that Dr. Byrd has. No one is perfect and everyone has a bad day but chances are VERY good that you will love this vet. Matt read more

I did not have a good experience at this vet and I will never go back there again. When I questioned the doctors choices he became very aggressive and threatening and had little compassion for my pain of losing my springer spaniel of 13 years and threatened me with a lawsuit when I posted my negative experience on yelp. When I removed the review I received a letter of compassion. I prefer the company of animals to people and was also left with a hole in my pocketbook. read more

Everyone at this clinic treat my dog with love, like he is their own. Drs. Barry and Jenya are a great team! I came to them first when my dog was bitten in the face and my regular vet was closed. They treated us quickly and answered questions that my often hurried other vet didn't have time to answer. It was an easy decision to transfer. Though I do pay more for service here, it is because I was using a cut rate clinic. Those other folks were great people, but I prefer paying the going rate here for high quality service. I'm someone who asks a lot of questions and both doctors have always taken time to answer them fully. They have even done extra homework for me if I felt I needed more information. I have stumped Dr. Barry once and he won't guess, he consults and studies until he finds a competent source for an answer. I LOVE THAT! If there is a topic that we don't see eye to eye on 100% (which is rare), we discuss it. He doesn't treat me like because I'm not a vet I couldn't possibly learn about something. He respects my opinion and we work together to bridge the gap for the better health of my dog. I appreciate that. We both just want to see him healthy and thriving. THAT is what matters in a vet. The Katz team is definitely who you want treating your pets. You won't regret it! read more

I just have to say every time I come to the vet with either of our dogs, the staff goes above and beyond! Every single one! Everyone is friendly, helpful, happy! You can just tell they love their jobs and working with animals. Thank you for all that you do!!! read more

I have been very happy and grateful for the service that Dr. Byrd and her staff provide. They have been very friendly and thorough with the care of my 2 cats. . Veterinary costs can sometimes be very expensive and I appreciate Dr. Byrd's sensitivity to financial concerns. My cats have been treated at this clinic for various issues for 2 years and I have gladly recommended this group to my friends. read more

Please note that Madison Park Veterinary Hospital is under new ownership. The bad reviews below are for the former owner. I recently took my dog here because she was in crisis and I was FREAKED OUT. They allowed me to come right in without an appointment, even though it was close to closing time. They did a thorough and gentle examination, gave my dog meds to get through the night and made an appointment for us first thing the next morning. The follow-up care has been PHENOMENAL! I have never worked with a vet who was so accessible. I can not recommend the Drs Katz enough! read more

Katz and his team are top-notch in both technical acumen and customer service. We took our dog to another vet hospital and sought Katz for a second opinion. Katz' diagnosis and treatment of our dog literally brought her back from the dead. Our family has had dogs for years so and have dealt with a lot a great vets. Katz is the rockstar among them. He's our new vet, but I hope he expands. His business appears to be hopping. read more

Our pushing 14 y/o pooch was suddenly and rapidly attacked by some vicious bacteria in May. We have had him all his life and he's never been "ill" before (injuries yes, colds/fevers/etc. no). He started coughing in the AM and by evening, had a 4 degrees too high fever, doubled pulse rate, labored and harsh breathing, not eating nor drinking and truly losing life in his eyes by the hour. Fortunately, we had a penicillin antibiotic at home and started him on it and after a tortuous night and two doses, his fever dropped a degree, but he was still not looking nor sounding good. His mobile vet, due to the SARS2_Corona outbreak and city-wide lock-down could not service us, so long story short, we ended up at Mad Park Vet. Dr. Katz was thorough, empathetic and, for a dog deathly afraid of Vet clinics (hence the mobile vet), tolerated this clinic. He spent the day in a doggie version of ICU. Again, long story short, we are at about 4 weeks since his illness and he's back to people remarking, "what? he's 14?!" Dr. Katz followed up via emails and phone calls. Today, because of our new state of wheelessness and our pooch's severe aversion to clinics, she kindly and voluntarily made a house call. I could go on and on, but for someone who's had a dog in the family for decades, experienced all flavors of vets (and consequentially extremely careful in vet selection), does more than the average amount of medical research, Dr. Katz rates highly. The only reservation I'd have for others is that it's not a bargain clinic, but there's some truth to "you get what you pay for." Good luck with your family pet as well; they're darlings and deserve the best each of us can provide for all the unconditional love and joy they deliver. read more

I took my 10yr old dog Gus there for his annual checkup and vaccines this past Saturday. The front desk staff was extremely attentive and knowledgeable. The Vet technician was super sweet, was aware of how to handle Gus' nervousness and did his best to make Gus calmer. Dr. Katz fell in love with Gus instantly. She was very thorough, attentive and answered all my questions as well as inquiring with her own to ensure we received the best care possible. Gus left the vet with a very calm temperament for the first time in his life. We've already transferred his care there his other needs. I'm very glad to have these people in the care team for Gus. read more

I cannot score the Madison Park Vet Hospital low enough. Every experience we have had with this organization has been frustrating, painful, and dangerous to our dog. This vet hospital is disorganized, unresponsive, and ultimately negligent in their practices. I scheduled an interview to discuss separation anxiety medications for my dog. I was assured that at 3:30 on Thursday, I would have a conference with Dr. Byrd to discuss possible prescriptions. Thursday afternoon roles around and I find myself in an examination room. In walks a woman whom I had never met before. When asked, she indicated that Dr. Byrd had not even been scheduled to come in that day. She also indicated that she was not legally able to write prescriptions as she was not a doctor. I was told what was available for the issue and what she WOULD prescribe if she COULD. So far, I'm irritated, but going with the flow. It was agreed that Dr. Byrd would call to further discuss my dog's prescription on the following day. Friday morning, I received a call from the front desk at Madison Park asking what pharmacy I would prefer. I made a selection and clarified that I would in fact be contacted by Dr. Byrd that day to discuss the prescription. The receptionist confirmed that Dr. Byrd WOULD speak with me. Three hours later and no call yet from the doctor, I get a call from the pharmacy asking my dog's weight. I insist the pharmacist explain to me what they are prescribing because this is the first I hear about what specifically my dog will be taking. Now, I'm irritated as hell but just figure that at least the anxiety issue will be controlled. The two prescriptions were filled on Wednesday and I dosed my dog per Dr. Byrd's directions. In about ten minutes, she loses fine motor control and turns into a stumbling mess. She cannot walk up stairs or turn a corner without collapsing and seems to be in distress. I panic and immediately contact the vet seeking help, the receptionist informs me that Dr. Byrd is in a meeting, but would call me back in 15 minutes as that was the scheduled end of the meeting. Frustrated, I call the Animal Critical Care and Emergency Service hospital on Lake City Way. The receptionist there was able to tell me that the prescription I was asking about was a massive overdose about twice the maximum dose. I planned to take up the issue with Dr. Byrd upon her scheduled call. There is no return call for nearly a week. Dr. Byrd left me a voicemail in the afternoon ON THE FOLLOWING MONDAY. She blamed her vet tech for not placing the written note in the right area on her desk, thus somehow preventing her from addressing the problem in a timely manner. This was not the first or last time Dr. Byrd would blame her inability to provide care based upon her own staff's shortcomings. Concerned with the level of service we had received up to this point, I began researching online pet pharmacies that could fill my dog's other prescription, a prescription for a drug named Clomicalm. Believing I could no longer trust my own vets advice, I went to the manufacturer's website and I found out that her prescribed dosage from Madison Park Vet Hospital is twice the maximum for her weight. This is the last straw. Over the course of the next week, my boyfriend and I called over and over to try and get Dr. Byrd's office to: 1) Sign and return the faxed request for prescription from our new online pet pharmacy and 2) Clarify the dosage for the prescription. This takes multiple phone calls and two weeks. The last phone call was the one that got their attention and I believe it was only due to extremely... DIRECT communication. During that ordeal, Dr. Byrd states that she did not specify incorrect dosage, but that the pharmacy providing the drugs (Kelley-Ross) had incorrectly marked the bottles with double the dosage she actually meant for us to give our pet. This would have been a great excuse, but we had previously requested a written prescription with the expectation to fax it ourselves to our online pharmacy. On it, Dr. Byrd prescribed a dosage double the manufacturer's recommended dosage. Hmmm... Eventually, Dr. Byrd tells my boyfriend that we must have inaccurate information regarding our dog's dosage and wanted to know our source. He replies that he was operating with information taken from Novartis, the manufacturer of the drug in question. He asks Dr. Byrd for her sources and she says that she, quote, "'Researched' it in a dog anxiety treatment blog". We have since received our dog's medical records and are now shopping for a new primary care veterinarian. I can never recommend the Madison Park Veterinary Hospital, or any other animal care facility associated with Dr. Teri Byrd, to any pet owner. read more

I hadn't yet had to take my cat to the vet since moving to Seattle and was hoping I'd found a clinic that I'd stick with, but I unfortunately was not impressed with Madison Park Vet Hospital and will look elsewhere in the future. I'd like to dub this place the office of the vanishing staff. I opted to take my sick cat somewhere near the downtown area as opposed to a clinic I was recommended in Shoreline to keep his stress level down. I wish I'd opted to drive him 20-30 minutes to Shoreline instead. I showed up early to fill out paperwork and was greeted by the nice staff. All was going well, but my cat was audibly distressed and meowing, though very sick. I filled out the paperwork and sat there patiently for about 30 minutes. I was the only person in the waiting room. I could hear them tending to another animal in a room, but it was Halloween and there were a lot of screaming children coming in and out, which was only compounding the stress my cat was under. Instead, I sat out front with my cat until they finally called me back into a room roughly 20 minutes after my appointment was supposed to start. Again, surprised at the length of time it took as I was the only person waiting. I get in the room and the first nurse was nice. Really inquisitive, was great at handling my pet, no qualms at all with her. Then Dr. Sans(?) came in, and I can't put my finger on it, I just wasn't impressed with her. I didn't feel like she was all there, but she did diagnose my cat, and I believe it was an accurate diagnosis. I was, however, really unhappy with the level of medication he was given. The antibiotic made sense, but the additional eye cream at about $60 I don't think was necessary at all. What I was hoping would be no more than about $100 visit total at the absolute max ended up rounding out to just under $200. The cost of the medication was not discussed with me at all before everything was opened and distributed to my pet in the clinic, so checking out with that bill was a huge shock. That's double anything I've had to pay for my pet in the past, and that includes a surgery visit. The worst part was that once I was released from the room to check out, I walked up front with my cat and the person at the front desk walked away to the back without acknowledging me as she passed. Nobody returned for about 10 minutes. I'm standing there with a pet still very stressed from being at the vet clinic while more and more screaming children are coming in for trick or treating on Halloween. The fact that it was Halloween is not the staff's fault, but I was left at the front desk with only one staff member that stopped by for 10 minutes. I told the staff member that I was waiting to check out and leave to get my cat out of here, when they said, "yeah, i think everybody went hiding in the back. Let me see if I can get someone to help you." Really? Hiding in the back? Awesome. Professionalism at its finest. Needless to say, I won't be returning to this office. I hate taking my cat to the vet because of how stressful it is for him, and the fact that they compounded this by disappearing all the time and making us wait is not a sign of a clinic that pays attention to the distress and needs of their patients. --- UPDATE JAN. 11, 2012: I received a personal call today from the office regarding my review on Yelp. It was politely pointed out to me that I had written down the incorrect veterinarian's name by the vet whose name was posted in my review, so I have updated my above review with the correct vet's name. They were apologetic about my visit and went into a lot of details from my post, which was both nice but also really uncomfortable. I was offered a complimentary follow-up visit, which I thanked them for but declined. My friend recommended this place to me, and she had no problem with them. It's just unfortunate that my visit wasn't as stellar as hers had been. read more

Since moving to Seattle, the good folks at Madison Park vet hospital have been taking care of my dog and cat. They've been great with both of them, especially my cat who is fairly cranky. I've had a few issues where I've had to explain the ongoing issues, which should be well documented. This has improved, but it pops up every once in a while. Both animals have needed specialists, and all of their recommendations have been great. The main thing is they treat my pets very well and take the time to explain things to me. read more

At our first visit Dr Byrd spent nearly an hour with us and our kitty, who has kidney disease. She asked tons of questions about our sick kitty, and gave us information and ideas that no other vet had offered. She obviously loves animals dearly, and is excellent with ours. She is knowledgeable and thoughtful and considerate -- she was very kind to us humans as well. Under her care my cat has improved beyond what I thought possible. I feel very lucky to have her, and recommend her and her staff wholeheartedly. read more

These guys are the best. I have used them for years and went through losing a senior dog with them. They were very compassionate and comforting. Thanks to Dr. Barry Katz and the staff my new dog (Dixie) is alive and doing ell. Her symptoms seemed benign and they could have sent me on my way to wait it out but blood work was done and Dixie got the care she needed for a gallbladder issue. I recommend them to anyone whose pet is part of the family. read more

DR. BARRY KATZ is one of the most professional, trustworthy and incredible veterinarians you will ever meet. When our dog Reuben was in severe pain and none of the specialists at the Kirkland SVS could figure it out (after we spent $7000 for tests, etc. - no less!!) - Dr. Katz was simply amazing and was able to determine that our dog had cancer in the spine. Even though it was very bad news, Dr. Katz really solved the mystery for us and was extremely compassionate. He is now the only vet we trust in Seattle....we will not go to anyone else unless his office is closed and we are desperate. Do your self a favor, if you love your pet, go see Dr. Katz. He will never recommend something that your pet doesn't need and is very quick to help you and your pet in times of need. read more

I travel from another neighborhood in order to see Dr Katz and Dr Katz. (they are married) They take great care of our two pets and we trust them completely as solid, reliable, general practitioners. Smart, efficient (too efficient? sometimes they move a bit fast), caring, and always with a smile. True, I could have lived without the previous receptionist's occasional attitude, but she's gone and the new staff is always 100% lovely! read more

Cannot say enough good things about my experience at Madison Park Veterinary Hospital. When my male cat developed critical urinary issues, Dr. Barry Katz was able to fit him in right away and gave him excellent and thorough care. He was very conscientious about our budget, letting us know costs up front. Since it was an overnight stay, Dr. Katz kept me updated, even giving me an update in the late evening, which helped this overly-anxious 'mom' feel more calm. When my female cat had urinary issues recently, Dr. Jenya Katz was able to see her and she was equally excellent. What a great team of caring doctors! I am so appreciative of their wonderful care of my two cats, their willingness to spend a lot of time with them at the clinic and on the phone with me. Just the best! read more

Doctors Barry and Jenya Katz are the best, most caring and responsive veterinarian we've ever seen. We have two cats (14 and 4 years old) and were unhappy with the care we were receiving at another vet, so decided it was time to make a change about 18 months ago. After reading about the new owners (Barry and Jenya Katz), we decided to try Madison Park Veterinary Hospital and we are glad we did. The vets really care about animals and it shows. They spend as much time as needed to do exams on the cats and explain things to the owners. In addition, before any tests or medication is given, Dr. Barry Katz includes us in the decision making process by explaining the options along with pros and cons. Our older cat has been quite ill and Dr. Katz not only has helped get her to be comfortable and doing better than she's been in months (years?) but he also has been available for us to ask questions and find out more information in-persona and via email. It's a personal touch that is not common and makes us feel as if he truly has our - and our pet's - best interest at heart. read more