I love to DRs here. They have seen my fur babies for decades. They are there for you in the best…read moreand the worst of times. No judgement. They let you know your options. They take the time to make sure you understand the options and offer the next step(s) if necessary. I'd send a picture of my last visit, but my boy had an icky allergic reaction. Nobody wants to see that. He stopped itching with the spray that was administered almost immediately. The pills kicked in before the spray wore off. Now 2 weeks later, you would never know it happened, other than the funky haircut we had to give him before we realized we needed Veterinary help. Thank East Cascade!!! Another happy fur baby and fur baby parents!!!

This is the most caring, kindest and expert medical care around. The staff are amazing and…read moreempathetic and they understand that our animals are part of our family. The diligent care we received over the past two years with my cat's chronic illness has been amazing. The other vet in town (I will name no names but this information is easy to find) completely misdiagnosed her and tried to get me to put her to sleep. That was over two years ago. But thanks to the wonderful care we received from Cascade East, I have had two more years with my girl. I am eternally grateful and will always recommend their services.

Dr Steve is amazing! He has been with me through several decades. He takes the time to give you…read moreoptions and makes sure you understand what they entail!!!

The first time we went here was because a Shopper coupon for a teeth cleaning was $150 for the…read moremonth including a preliminary appointment. We looked at the reviews and figured we would try it. We walked in the door and were greeted by a vet tech who had a baby Bjorn on with a tiny puppy in it. When we asked about it, she told us the puppy was a rescue who was brought in with an abandoned litter and the office staff and vets agreed to help get the puppies nursed back to help until they could go to a foster home. The little guy was was very, very small and was so scared, he having a hard time adjusting. So, put him in the sling all day with her becuase she wanted him to feel safe and warm and loved. Our hearts melted! When we go into our pre-cleaning appointment, the vet who saw us and instantly plopped on the floor with our big dog and started to pet him and talk to him and love on him. She and the vet tech spent a good 10 minutes being sweet to him before they even started the exam. Our dog was instantly at ease and we knew we were in a good place. During his cleaning, we asked them to take bump off of his side that was not cancerous but was getting slightly bigger and worried us. The total bill for the cleaning, labs on the bump tissue, and the surgery was $440. The Highland team said our 6 year old dog had great teeth and just had a cleaning 2 years earlier and no cavities or need for extractions. Our old vet in Bend was going to charge us upwards of $1200 for the cleaning and the surgery. This office is not fancy. They don't have a palatial waiting room or exam rooms. They also don't try to sell you on a bunch of expensive products or procedures. Their annual shots are really affordable too. They just really love animals, won't recommend something unnecessary, and seem to really care about making our special pup feel good and stay healthy. I highly recommend this vet!

This veterinarian clinic is actively helping people that steal pets. I have a dog that was stolen…read moreand taken here and they have refused to give me any information about my dog or who brought here. I am absolutely disgusted with how I was treated. Every clinic in CO helped me except this one which is why I am certain that this probably were all stolen animals will brought since they are protected by this clinic. They refused to take the chip number and my license to prove ownership. Outrageously inappropriate.

Just wanted to give my thanks and appreciation to Steve and his staff for their professionalism and…read morecompassion throughout the process of loosing our beloved pet. Thank you so much! Forrest

Seek elsewhere. I was shocked at my experience.. opening a door of a refrigerator where they keep I…read moredon't even know how many animals that needed to be cremated. Last thing I needed to see was that. After losing my beautiful family member this place needs to be closed down.

Best dog kennel in Central Oregon hands down. We have been going here for 15 years. They are kind…read morewith the pooches, have a great staff, and the dogs cannot wait to come back.

My dog came out with three inch gouge on his back. They denied it happened there even though it…read morewas bleeding. He has a scar that will not grow hair. They had a rope around his neck chocking him when he was brought out. He weighs 13 pounds.

We have the most loving and sweet cuddliest puppy ever. We just love Louie…read more.. We also brought home another puppy for a co-worker who recently lost his 14yr old Frenchie, and his puppy has brought joy and healing to his life. These puppies are so sweet and calm, and well behaved. We can't say enough about High Lakes Frenchies. They really take good care of their doggies, and they are loved on, played with and socialized.

From the owner: Welcome to High Lakes Frenchies and the Kezer family. We live in beautiful Bend, Oregon surrounded…read moreby lakes, trails, parks, and woods. Our French Bulldog Puppies are raised in our home with our family and have freedom to roam and play on our spacious park like property. As a family we take pride in the socialization, cleanliness, and care of our puppies. We have been raising dogs for the past 17 years and just love the French bulldog breed. They are such great companion dogs and do great with an active lifestyle.

They are awesome, my Bailey (Golden Retriever) is very skittish...they were so gentle and loving…read moreshe hopped right in their van and they proceeded to give her the best grooming she's ever received. There is no reason to go anywhere else.

We want to THANK Sheryl so much for such a professional job on our Lil Eddie. He came home smelling…read morelike the handsome boy he is. His nails were done very well. Overall we were very happy and will be seeing Sheryl every 3-4 weeks.

Dennis and team facilitate effective training. You get value for money and quality instruction…read more There are usually more trainers than dogs! I highly recommend. FYI: his approach is loving not forceful

My rescue dog Ellie and I started seeing Dennis so that we could address some of her protective…read moretendencies and the triggers that get her over stimulated and out of control. From day one, it was obvious how much Dennis cares about dogs, especially the ones he works with. He gave me so many resources to explore beyond just his coaching, and his one-on-one training was SO helpful. With his help and consistent training, Ellie made tremendous improvement. I recommend him as a trainer whole-heartedly. You and your dog are worth it!